Today (November 8, 2025), I repurchased the Buddy.Ai app through Google Play on my Android tablet and paid $11 USD. My child had used the app before, and now I want them to start over from the beginning. However, I could not find any option in the app settings to reset the progress.
I logged in with my own account (e*************@gmail.com). I also emailed the app’s support team about this issue, but I have not received a response yet.
I request that all progress be completely reset so that my child can use the app again from the very beginning. I kindly ask for your assistance.
I purchased a 6-month subscription for the Buddy.Ai English learning app. Today, after deleting and reinstalling the app, I logged in using my Google Play account (c***************@gmail.com), which was used to purchase the subscription. However, the app does not recognize my subscription and keeps ...
I urgently want to cancel my Buddy.ai subscription, but I’m completely stuck because I can’t remember which Gmail account I used to sign up through the Play Store. This app keeps renewing the subscription and charging me regularly, even though I haven’t used it and have no way to access it anymore. ...
I subscribed to Buddy.ai and paid the full membership fee, but the app still acts like I haven’t subscribed at all. The first time I logged in, it opened briefly, then redirected me straight to a payment screen—as if no payment had been made. Since then, the app completely freezes and refuses to ope...
I signed up for a 1-month subscription to Buddy.ai for my child, but unfortunately, my child didn’t like the app at all, so we stopped using it. I assumed the subscription would end after the one-month period. However, without my consent, Buddy.ai began attempting to charge my credit card again for ...
I purchased a 6-month subscription to the Buddy.ai app, thinking it would be a one-time payment. However, once the period ended, the system automatically renewed the subscription without asking for my approval. I tried contacting customer support immediately to stop the renewal and request a refund,...
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