On May 4, 2025, I made a reservation through the Booking.com app at Central Place Close to the Beach ac Air, wı Fl, Parking. After my stay, I submitted a review. However, I noticed a serious issue: my review does not appear in my personal review history, but it was published under the hotel’s general reviews section.
The problem is that the photo I attached to my review contains personal information, which exposes both myself and the property owner to potential harm. This raises serious concerns about data protection and privacy.
To resolve this, I contacted Booking.com customer service six days ago, providing all the necessary details and requesting that the review either be corrected or removed. Unfortunately, I have not received any response or assistance since then.
My reservation number is 4757131831.
I urgently request that Booking.com modify the content of my review to remove personal details, or completely delete the review if changes are not possible. I also expect a prompt explanation of why my support request has been ignored for almost a week. Customers should not have to wait indefinitely when their personal data security is at risk.
I made a reservation through Booking.com for One Bedroom near Floranca Park from January 6, 2025, to February 6, 2025. The total payment of ₺37,492.84 was charged to my credit card. However, the property canceled my reservation, and despite numerous follow-ups, neither the property nor Booking.com h...
On April 1, 2025, I made a hotel reservation through Booking.com, but I was very dissatisfied with the experience. Afterward, I submitted multiple complaints regarding the issue, expecting proper assistance. Unfortunately, Booking.com never truly responded to any of my inquiries. Instead, they only...
I booked a hotel on Booking.com for June 15–17, 2025 (Reservation No: 4459447821). Unfortunately, I couldn't travel because my visa application was still pending by the time of my trip, and as a result, I couldn’t stay at the property. Although I was outside the free cancellation period, I immediat...
I had made a hotel reservation on Booking.com for a September vacation under reservation number 6183468188. Due to a change in plans, I used the free cancellation option provided by the platform and received confirmation that the cancellation was successful. However, despite this confirmation, I was...
I recently made a reservation through Booking.com (reservation number 4578284205) for three rooms from November 9-12. I requested the cancellation of just one room via the platform, which indicated the request would be sent to the property for processing. To my shock, the next day, I received a mess...
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