My Booking.com account (Bu***********@gmail.com) was suddenly disabled. I am currently abroad and have three separate hotel reservations. I was able to check into my first reservation at Ventus Hotel on September 28 without any problems. However, I also have a two-night reservation in Tirana on Octo...
On September 12, 2025, I made a reservation through Booking.com at a property called babuinorooms56 in Rome, Italy. I paid €346.50 with my credit card for the booking. However, despite completing the payment, my reservation was canceled, and another attempt was made to charge my card again. After t...
Two days ago, I made a hotel reservation through Booking.com at B&B Hotel Milano Central Station in Milan, Italy (Reservation No: 840108805504301439). The amount of €329 was charged to my credit card. However, when I directly contacted the hotel, they told me that no such reservation appeared in the...
I have been scammed by a property advertised on Booking.com, booking number 6046497889 pin 1092. This was not a guesthouse, but instead someone is living permanently at the address, 3* Jarvis Street, Cape Town. I made the booking in July 2025 for 20 September, and during the week of 17 September the...
On July 19, 2025, I booked a stay through Booking.com at Apartamentos Fernando El Catolico in Malaga, Spain, paying €70. The reservation was for July 20, 2025. I canceled the booking under the free cancellation option, and Booking.com confirmed that I would receive a full refund. I also have emails ...
On September 11, I canceled my Booking.com reservation (No: 5686****95) under the free cancellation policy. The hotel also confirmed the free cancellation. I had paid a total of €148 with my credit card. After the cancellation, I contacted Booking.com customer service and was given written confirmat...
"They refunded our money within 3 days."
Between October 1–4, 2025, I made a reservation for 4 people and 2 rooms at Paramount Hotel Midtown in Dubai. After my booking was confirmed, ₺86,816....
On April 29, I canceled my reservation at Hilton Garden Inn Brussels before the cancellation deadline. Despite this, €168 was wrongly charged to my credit card. I contacted Booking.com customer service both by phone and email. During these conversations, they admitted the mistake and assured me that...
On September 22, 2025, I booked a stay through Booking.com at Villa Lavina 2br Ubud with Private Pool for September 23–26, 2025, with confirmation number 6496989721. While making the payment with my Halkbank credit card, I noticed that the amount of $235.20 was charged three times at the same moment...
A girl booked a room a month ago through Booking.com, but she has still not been admitted to the room. I am very worried because Booking.com keeps boo...
On September 18, I canceled my Booking.com reservation at Wow Old Town hotel in Bucharest. After the cancellation, I was informed that the payment of ₺3,154 would be refunded to me. However, even after 4–5 days, no refund has been processed and I have not received any update. During this time, I tr...
I made a reservation through Booking.com, but the company never responded, and unfortunately, the facility does not even exist. I want my money back. Although we called Booking.com many times, no one helped me. I trusted Booking.com as it is a big company, but unfortunately, the employees were not h...
"Thank you Booking, they refunded my payment."
Three days ago, my Booking.com account was closed without any explanation, and since then I have not received any response. Before the account was closed, I had already checked into a hotel reservation, and I had no other pending bookings. When I tried to log in, I was only given the option to subm...
On September 4, 2025, I rented a car in Podgorica through Booking.com from Rentmotors (Reservation No: 618120865). Shortly after receiving the car, I realized that the clutch was poorly maintained and faulty. Because of this, the vehicle broke down and I was left stranded, which caused me serious in...
On August 22, 2025, I canceled my Booking.com reservation at Copenhagen Downtown Hostel (Reservation No: 5349****53) before the free cancellation deadline. Despite this, 720 DKK (about ₺4,747 at the time) was charged to my registered card, and the refund has not been processed. To follow up on the ...
"Hello, my refund has been processed by Booking, thank you for your support."
I rented a car in Bulgaria through Booking and paid a deposit of $600. I was informed that the deposit would be refunded within two weeks, but it was not returned. Since this was under Booking’s guarantee, I contacted Booking. I was then told that the deposit would be refunded within 28 days. I wait...
I rented a car in Bulgaria through Booking.com and paid a $600 deposit. I was told that the money would be refunded within 2 weeks, but it never was. Since the rental was under Booking’s guarantee, I contacted Booking.com. They told me I would receive my deposit within 28 days. I waited, but even af...
I made a reservation months ago through Booking.com at Zel Home 7 Double Bed hotel. Yesterday, just before my scheduled check-in, I was informed that the hotel had canceled my confirmed booking and attempted to offer me the same room at a much higher rate. My original reservation was at a lower pric...
I made a reservation for Flor Parks Barcelona Hotel for the dates 1–8 September through Booking.com, which was refundable and cancellable. However, when I requested to change the dates, I was told that the new price would apply. Despite sending an email about this issue around 9 days ago requesting ...
On August 6, 2025, I booked a stay through Booking.com at Zel Home 7 Double Bed in Baku, Azerbaijan for September 11–14. The confirmed price was 8 EUR, and I immediately received my booking confirmation via both Booking.com and email (Confirmation No: 5663****98, PIN: 0975). However, on September 6...
I booked a fully refundable stay through Booking.com at Flor Parks Barcelona Hotel for September 1–8. My reservation was specifically created as cancellable with a refund guarantee. Later, I requested a date change, but was told it would be processed at the new, higher rate. To clarify the situation...
Booking.com is an online travel firm that allows users to reserve lodgings and activities in destinations all over the world. The firm has expanded from its 1996 Amsterdam beginnings to become one of the world's leading online travel agencies. Accommodations, transportation, and activities like excursions and experiences are just some of the many options available with Booking.com. The website facilitates the search for and Booking.com of suitable travel arrangements by letting users browse and compare available choices according to their individual tastes and financial constraints. Booking.com has a significant international footprint, with operations in several countries across Europe, the Americas, and Asia. Major cities like Paris, New York, and Tokyo, as well as beach resorts, ski resorts, and other famous holiday places, are among the most sought-after destinations on the site.
