I’m filing a complaint regarding an unauthorized billing issue I experienced with the BetterMe app. I canceled my subscription through the App Store o...
Today, I noticed a withdrawal of $3 from my Ziraat Bank account made by a company listed as “BetterMe Fzco Fast.” In my account activity, the transaction shows a provisional code of 269***6 and appears to have been processed through Dubai. I have never signed up for any BetterMe membership, trial p...
When I first subscribed to the BetterMe: Health Coaching app, I paid $3 as a subscription fee. However, at the beginning of the second month, $8 was w...
I would like to file a complaint regarding an issue I experienced with the BetterMe Pilates app. Although I had previously canceled my subscription through the app, $8 was withdrawn from my account this morning. Even though my subscription no longer appears in the app, I noticed in my bank statemen...
About 6–7 months ago, I accidentally subscribed to the BetterMe app through its official website. After starting the subscription, I did not use any of the services and never used the app at all. However, $23 has been regularly withdrawn from my credit card every month. I have not yet contacted Bet...
Although I canceled my bettermefzco subscription in March 2025 via Google Play using the email du****[email protected], I was still charged $2 every month from March 3, 2025 through November 3, 2025. I received cancellation confirmations from both bettermefzco and Google Play, and there is no active subsc...
On November 5, 2025, after logging into the BetterMe app, I canceled my monthly subscription through the mobile app. I received a confirmation message within the app verifying that my subscription had been successfully canceled. However, even though $5 was charged to my credit card, I have not rece...
I purchased a one-week trial of the BetterMe app through an Instagram advertisement. However, within the same month, two separate charges of $8 were withdrawn from my account without any notice or authorization. The first charge occurred on October 8, 2025, and the second on October 30, 2025, both ...
In September 2025, I purchased a one-time trial from the BetterMe Fitness app and paid $4. However, without my knowledge, I discovered today that $8 w...
"Thank you to Better Me for addressing my grievance."
On March 18, I purchased a package for Health Coaching services from BetterMe. However, I never used this service at all. Despite that, without my kno...
Even though I don’t have any active subscription in the BetterMe app, my bank account was charged $8 each month in September, October, and November 2025—for a total of $25—with the description “Betterme ae WomenPlan/Dubai.” I had previously downloaded the app and taken a one-month trial, but I did n...
"You are best"
About a month ago, I signed up for the BetterMe app through the App Store with a discounted membership. On October 6, 2025, I paid $3.50 to start my m...
Since July 23, 2025, I’ve noticed that a total of $61 has been withdrawn from my credit card under the name “ae BetterMe” without my authorization. The BetterMe app isn’t even installed on my phone, and I never started any kind of membership. I also have no idea what subscription or plan these payme...
About four or five months ago, I accidentally signed up for the Dubai Plates app, but I never used my membership. I tried to cancel it through the app, but I wasn’t successful. Even after attempting to cancel, the app continued to withdraw money from my card every month. A total of $25 was charged ...
About two years ago, I signed up for the BetterMe app with a free membership. However, I later realized that my account had automatically been converted to a paid subscription, and for nearly two years, approximately $398 has been withdrawn from my account. During this entire time, I never used the ...
I subscribed to a 12-week BetterMe plan a couple of years ago and canceled it afterward. However, I recently noticed that I’ve been charged R598 every month since then. I don’t have any active subscriptions on Google Play or Apple ID, so I’m unsure how these payments are still being processed. I wou...
I signed up for a short trial period with BetterMe for just a few weeks, costing barely €2. Today, I discovered that they have been charging me around €16 per month for several months, even though I no longer have the app installed. I never agreed to any monthly subscription, and if such information...
On October 13, 2025, I saw an Instagram ad for the BetterMe Pilates app and accidentally started a subscription. However, even though my account balance was insufficient, the app attempted to charge ₺350 to my credit card. The payment hasn’t gone through yet, but I’m worried it might be charged late...
I have been using the BetterMe app on my iOS device, and even though I never purchased a paid subscription, the app has charged my account six times between May and October 2025. The withdrawals occurred on April 27, May 29, June 22, July 20, August 17, September 16, and October 12, 2025. The first ...
On the same day I purchased the BetterMe Pilates program, I requested a subscription cancellation and a refund. The cancellation was processed, but in the email I received, it stated: “For monthly or longer subscription periods: Please send an in-app screenshot showing that you have completed at le...
Since November 3, 2024, my credit card has been charged ₺350 every month by BetterMe FZCO Pilates Dubai, even though I never purchased any product, used any service, or started any subscription. These unauthorized transactions have continued for 12 months, totaling a significant amount. On my bank s...
On October 12, 2025, a ₺350 charge was made to my İş Bankası credit card under the name “Ae BetterMe Apps Dubai AE” without my knowledge or consent. I did not authorize any membership, purchase, or transaction related to this charge. The transaction receipt includes no additional information, only t...
On October 11, 2025, a ₺729.12 payment was withdrawn from my Yapı Kredi Bank account with the transaction description “BetterMe FZCO - Pilates.” Although I had previously downloaded the BetterMe app, I never started any membership or subscription. Moreover, this is not the first time an unauthorized...
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Last year, I downloaded the BetterMe app from the Play Store and purchased only a one-month subscription. I created my account in 2024 using the email...
BetterMe is a member of Xolvie for 4 years. BetterMe is a health and fitness firm that provides a variety of services and products to assist individuals in living better, happier lives. Users may receive individualized exercise and wellness regimens, nutritious food planning, and daily inspiration and support from the firm. BetterMe is available in a number of countries, including the United States, Canada, the United Kingdom, Australia, and others. The objective of the organization is to make healthy living accessible to everyone, regardless of geography or lifestyle. BetterMe promises to assist people reach their health and fitness goals and enhance their entire well-being by offering tailored support and coaching.