I want to cancel the membership I purchased through the BetterMe app on the App Store about a year ago. On November 15, 2025, a charge of about $10 was attempted on my card, and the same amount was attempted again today. I did not approve these transactions. I had deleted the app in order to cancel my membership, but the payment attempts have continued.
I have not contacted customer service yet. Since my card did not have enough balance, no payment was processed, so I am not requesting a refund. I am requesting that my membership be canceled immediately and that all unauthorized payment attempts on my card be stopped.
I’m filing a complaint regarding an unauthorized billing issue I experienced with the BetterMe app. I canceled my subscription through the App Store o...
I would like to cancel my BetterMe subscription. I had already purchased a one-time program, but 10 days ago, two attempts were made to charge me for different amounts. If I have any memberships, I want them terminated. There is no way to cancel your membership on the Play Store. The app itself does...
I installed the BetterMe app several months ago. Even though I never started a subscription, I later discovered that monthly charges were being taken from my account without my knowledge or consent. In my App Store account, there is no BetterMe subscription listed under “Subscriptions,” yet recurrin...
I originally signed up for the BetterMe app for a one-month trial. Following that time, I decided to terminate my membership and remove the app from my device. Unfortunately, I've been experiencing some issues with my account lately. Over the past two months, I've been seeing charges on my account f...
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