Between May 2025 and November 2025, a total of 2,450 TL was withdrawn from my İşbank credit card by the BetterMe app without my permission every month. The app requested my card details under the claim of a “7-day free trial,” but after that, no notification, email, or confirmation was ever sent. Despite not receiving any service and not having an active subscription, BetterMe continued to charge my card for seven months.
These unauthorized charges constitute unauthorized billing, unfair commercial practice, misleading the consumer, and unauthorized payment processing under international regulations. I demand a full refund of the total amount withdrawn from my card and the immediate resolution of this issue.
Between May 2025 and November 2025, a total of ₺2,450 was withdrawn from my credit card through the BetterMe app without my permission, at a rate of ₺350 each month. After collecting my credit card information under the claim of a free 7-day trial, the app charged me regularly for seven months witho...
About a year ago, I downloaded the BetterMe app and subscribed to a one-time exercise program for ₺25. I never used the app again, never accessed any services afterward, and didn’t communicate with any coach or support team. Despite this, BetterMe has been charging my card every month, mostly for ₺4...
For the past year and a half, I’ve been getting charged ₺115.64 every month by BetterMe, even though I never intended to maintain an active subscription. I downloaded the app once, gave it a quick try, and deleted it shortly after. I haven’t used it since. Still, my credit card continues to be bille...
I have been using the BetterMe app on my iOS device, and even though I never purchased a paid subscription, the app has charged my account six times between May and October 2025. The withdrawals occurred on April 27, May 29, June 22, July 20, August 17, September 16, and October 12, 2025. The first ...
I deleted the BetterMe app months ago and have not used the service since. I never signed up for any recurring subscription, and I made sure to remove...
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