I recently discovered an unauthorized charge of RM80 on my debit card on 22 December for a BetterMe 1-on-1 coaching service that I did not subscribe to. The transaction appears with the order ID dc5be104-3732-4ec4-b3bc-2393d8ae7ca8. While I have previously registered and used BetterMe services with this debit card and my email, I did not agree to or initiate this specific 1-on-1 coaching subscription. As soon as I noticed the charge, I contacted the BetterMe support team, but so far, I have not received any response. This lack of feedback is very concerning, especially since the charge was taken without my explicit consent. I request that this unauthorized RM80 charge be fully refunded to my debit card and that any related subscription or recurring billing linked to this order ID be cancelled. I also ask for written confirmation that no further unauthorized charges will be made to my card.
When I first subscribed to the BetterMe: Health Coaching app, I paid $3 as a subscription fee. However, at the beginning of the second month, $8 was w...
BetterMe has withdrawn money from my card without my knowledge, consent, or approval. I don’t even understand what the charge was for. I never knowingly signed up for a subscription, and I certainly didn’t agree to any recurring payments. To make matters worse, there’s no way to contact support dir...
I originally made a ₺80 purchase on BetterMe, but two months later, I noticed that they charged me ₺175, and then ₺350 more without my knowledge or ap...
I recently purchased a one-month membership to the Betterme app. Despite canceling my subscription, I discovered unauthorized attempts to charge me 115.64 TL. Despite the fact that I had no subscriptions listed in my iOS or phone settings, my card was charged 115.64 and 86.74 TL respectively. Are yo...
In May, I purchased a one-month subscription to the BetterMe Health app. I clearly intended to pay for only one month, yet without my consent or autho...
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