4
Resolved

Unsubscribe My BetterMe Chair Yoga Subscription Immediately!

December 7, 2025 1:01 PM234

I have been using the BetterMe chair yoga web program, and for many months I have been trying unsuccessfully to cancel my subscription. Despite my repeated attempts to follow the online instructions, the cancellation process is very long and complicated, and I have not been able to complete it. During this time, I have continued to receive charges every month even though I no longer wish to use the service. Some months ago, I contacted BetterMe support and was only advised to follow the online instructions on the website, which did not solve my problem. I am located in Finland and my subscription was made online via the internet under the email address h***[email protected]. Since then, I have tried several times on my own to cancel but without success, and the charges have continued. I request that my BetterMe chair yoga web subscription be cancelled immediately and that no further payments be taken from my account. I also ask that you stop issuing any new invoices to me from now on. I want this situation resolved as soon as possible so that I am completely disconnected from the service and no longer charged.

December 9, 2025 1:30 PM (2 days after complaint)

Hello! Thank you for your feedback. We’re sorry to hear of your less-than-satisfactory experience. In order to cancel your subscription, please follow these steps: in the app, under the More tab → My Profile → Manage Subscription (with a redirect to our website). We have also reached you via email, kindly check your inbox. Kind regards, team BetterMe

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