BetterMe Charged Me Monthly Without Permission After Free Trial
Between May 2025 and November 2025, a total of ₺2,450 was withdrawn from my credit card through the BetterMe app without my permission, at a rate of ₺350 each month. After collecting my credit card information under the claim of a free 7-day trial, the app charged me regularly for seven months without providing any notification or service. My subscription is not active, and I did not use the app in any way during this time. These transactions constitute unauthorized billing, unjust gain, commercial deception, misleading the consumer, and unauthorized payment processing under international regulations. I request a full refund of the total amount withdrawn from my card as soon as possible.
Hello! Thank you for your feedback. Please note that you're subscribed to a 7-day trial with the subsequent 4-week package. We share all these details before and after the payment. If one does not want to continue using the service, it is necessary to terminate the subscription before the renewal. We have also reached you via email, kindly check your inbox. Kind regards, team BetterMe