Resolved

Telegram Support Will Not Respond After Permanently Banning My Account

609

I am writing to complain about the way my Telegram account linked to the phone number +23470817599** has been handled. The account was first frozen and then permanently banned without any clear explanation, despite my multiple appeals.

My account was initially frozen on October 23, and later, on November 23, the number was fully banned. Right now, whenever I try to log in, I receive a message stating that my phone number is banned. Telegram does use this exact type of restriction message for blocked numbers.

After this happened, I submitted several appeals through the Telegram support email and the in-app support section, but I have not received any response from either channel. My last appeal was sent on March 13, and to this day there has been no feedback, clarification, or assistance.

This situation is very serious for me because I am expecting WD coins related to Work Dogs (WD) in April, which I mined and kept in my Telegram account. If I cannot access my account, I risk losing these assets and the effort I have already invested.

I respectfully request that my case be urgently reviewed, that my phone number and account be unbanned, and that full access to my Telegram account be restored. At a minimum, I ask Telegram to carefully review my appeals, clearly explain why my number was banned, and provide a fair solution that allows me to recover my WD coins and continue using my account.

Progress

March 23 9:15 AM

My Telegram account was banned, and I have important access tied to it. One of them is Work Dogs (WD) coins, which will be listed in April. I need to regain access to my account before then, or I will face a loss.

Saminu
March 15 1:33 PM

Please help me solve this case.

Saminu
March 16 8:16 PM

My Telegram phone number was frozen on October 23 and subsequently banned on November 23. I have submitted multiple appeals but have not received any response yet. My most recent appeal was on March 13. Please help me resolve this issue, as I have important access related to something that will be listed next month in April.

Saminu
March 17 8:42 PM

It is sufficient for me to write my complaint here, and I am very happy because I trust you.

Saminu
March 23 11:45 AM

I satisfied because I know since the brand said, they'll help me solve this case, am just waiting for the results.

Saminu
March 26 1:52 PM

My Telegram account was banned due to my phone number. I submitted multiple appeals but received no response. I want my account to be reopened and to regain access to my WD coins.

Saminu
March 26 3:09 PM

Since they said they will help me solve it, I believe on it.

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