Shein Order Delayed and Marked Delivered Incorrectly


I placed an order for kitchen chairs from Shein around March 8, to be delivered to Dunbar, Pennsylvania, United States, under order number GSU16821N00Q9R4. The delivery is being handled by Amazon’s third‑party delivery drivers. When the Amazon drivers came to deliver the chairs, they told me they could not leave the items with me because the order required a one‑time verification code. I showed them proof that I had placed and paid for the order, but they still refused to leave the chairs without this code. The problem is that I am not receiving any verification code on my phone, even though it is supposed to be sent to me. I contacted Amazon about this and they told me the issue is on Shein’s side. However, I am unable to reach any proper customer service at Shein to resolve this, and I am stuck between the two companies while my paid order is not being delivered. I request that my chairs be delivered to me as soon as possible, by tomorrow at the latest, without requiring a verification code, since I have already paid for the order and the drivers have already had the chairs in their possession in front of my home. I expect this situation to be resolved urgently and my order to be delivered directly to me without any further issues.


On August 17, 2025, I placed orders on the Shein app totaling ₺4764 under the codes gso1wy42r001pm8, paltr0001943422yq, and gso1wy42r00n0yg. My delivery address was entered correctly as Cumhuriyet Mah. Kosova Sok. 1/3 k.3 d.9, C*** İnşaat, Tekirdağ/Kapaklı. Despite this, I never received my products...


On January 22, 2026, I placed an order on Shein containing three items. The order number is GSO153453001A14, and it was delivered to me on January 28, 2026. However, when the package arrived, I discovered that only one of the three items in my order had been shipped, and two items were missing. The ...

I placed two separate orders from Shein, and both shipments are marked as “delivered” in the system. However, I never received either of them. I didn’t get a delivery code, no message from any shipping company, and no phone call from a courier. It’s as if the packages just vanished. How can a delive...
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