1
Burak is completely dissatisfied with the result

Adidas Tracksuit Sent For Exchange Missing - No Response From Store

profile
Burak
March 07, 11:12 pm
20

On 29.03.2025, I purchased an Adidas tracksuit bottom from Kaptanspor in Malatya Park AVM. After a short time of use, I experienced problems such as yarn pulling and pilling on the product, so I sent it to the store for exchange with record number T25503535. Despite this, I have not been provided with any solution or clear information for about a year. Each time I went to the store, I was told that the product could not be found and that the matter would be reported to the relevant people, but I never received any feedback. At my last visit, my product was not delivered to me, and now they do not answer my calls or messages, so I do not have either my money or my product. I request that my missing Adidas tracksuit bottom be immediately found and delivered to me, or that it be replaced with another Adidas tracksuit bottom without causing further loss of time, and that I be informed clearly about the process.

Burak
Burak
March 15, 8:54 am

I am stating, as a complaint on Xolvie, that the lower tracksuit I handed over at the adidas store has not been returned for a year, that despite repeatedly contacting the store and customer service, no solution has been found, and my request for an exchange has still not been fulfilled.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

adidas Canceled My Refund and Ignored My Return Request for Sports Shorts

profile
February 14, 2025 9:23 pm
15
1
Batuhan is completely dissatisfied with the result

adidas Sneakers Tearing Apart, Review Not Over for Weeks

profile
Batuhan
December 07, 2023 1:24 pm
106
1
Betül is completely dissatisfied with the result

Adidas Order Return Delay! Refund Stuck "Under Review"

profile
Betül
October 07, 2025 9:17 am
77
Report a Similar Issue