I have recently made an online order with Adidas but have since noticed an error in the shipping address. Since my order has not yet been shipped, how can I modify my address before it's dispatched?

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Xolvie Resolution Specialist4 Ekim 2023 12:57

Unfortunately, Adidas' policy states that once an order has been placed—even if it hasn't yet been shipped—customers cannot cancel or modify it. However, there is a different choice:
• Contact the customer service department of the Adidas online store by contacting them as soon as you can. Tell them about the mistake in your shipping address and ask if they can offer any assistance, like advice or suggestions.
• Contact the Shipping Carrier: As stated in the information provided, you can also attempt to get in touch with the shipping company Adidas uses for your order. Make a new delivery request using the updated shipping address. To help with the process, be prepared to give them your order details and tracking information.
Even though Adidas itself might not permit address changes, getting in touch with the shipping company might be your best bet for fixing the shipping address mistake. To improve your chances of a successful address update, remember to move quickly.

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