On 04.04.2025, I bought a pair of Adidas Outdoor Terrex AX4 sneakers from the Boyner store inside Adana Optimum Shopping Mall. I paid ₺6000 for these shoes, trusting the Adidas brand and the store’s claim of a 2-year warranty. I used them with extreme care — never for sports, never in water, and I d...
On 28.04.2025, I purchased a pair of Adidas turf football shoes from E**** B**** Spor at Samsun Piazza, with invoice number 1992577. I paid ₺2609 and was clearly told the product came with a 12-month warranty. I used the shoes strictly on turf fields and only for their intended purpose — no misuse, ...
I bought a pair of Adidas sneakers for my son during the November sales. Since the shoes are made of fabric and we live in Ankara, he didn’t start wearing them immediately. He only began using them in April, and within just two months, the shoes started tearing from the sides — a clear sign of poor ...
I purchased a pair of Adidas Campus sneakers from Mall of İstanbul, expecting long-lasting quality from a well-known brand. However, within just three months — and without wearing them daily — the inner lining at the heel area has completely torn. The damage is severe enough that the shoes are now u...
On June 12, 2025, I bought a pair of Adidas Predator turf shoes from Canerkek Spor Giyim at Konya Kulesite, paying ₺6999.5. I trusted the product partly because the store staff praised its performance. Shockingly, during the very first match I played — on June 17 — the left shoe’s front sole tore ap...
On March 1, 2025, I purchased a pair of Adidas Runfalcon 5 sneakers from Adidas Kule Canerkek Spor Giyim (Invoice No: Z022025000001564, Transaction ID: 5587080). After just a few months, I noticed significant damage — including tearing in the mesh toe box, the ankle collar, and even separation at th...
On April 7, I purchased a pair of Adidas Terrex Tracefinder 2 men's shoes from Amazon, sold by their official supplier, for ₺2874. From the moment I unboxed them, I had doubts about the material quality and overall construction, but I decided to give them a chance. Unfortunately, my concerns were va...
On November 10, 2024, I purchased a pair of Adidas Superstar shoes for my daughter from the Sporjinal store at Ankara Forum AVM. She wore them briefly in February 2025, then not at all until April, and used them regularly only until June 27, 2025—a total of about 3 to 3.5 months of active use. Desp...
Adidas clearly doesn’t stand behind the products they sell. They advertise their items as warrantied, but the moment something goes wrong, they simply respond with, “We’re sorry, we can’t fulfill your request.” This has happened to me more than once, and now I’ve had enough. Most recently, I bought...
I shopped at the Adidas store in İzmir Hilltown and spent over an hour there. I liked the product and purchased it as a gift. However, after completing the purchase, I was informed that the store wasn’t actually an official Adidas store, but Yalı Spor, and that exchanges could only be made at other ...
I had high hopes for my Adidas Strutter sneakers, but unfortunately, after only two weeks of use, the lining above the laces began to tear. This issue arising so quickly was truly surprising and frustrating to handle. I submitted a return request, but it was denied with the reasoning that the damage...
The swimsuit I bought from the Adidas store in Kentpark Ankara started to come apart and develop pilling in less than a year. I always followed the care instructions, washed it gently, and never used it in rough conditions, so I was shocked to see it wear out so quickly. The store sent the swimsuit ...
About 8–9 months ago, I bought a pair of sports shoes for my child from an Adidas store. After a short period of use, we noticed that the sole of the shoe was causing discomfort and injury to my child's heel. We took the product back to the Viaport store where we purchased it and requested an exchan...
I bought an Adidas product less than a year ago, and even though it's still under warranty, the toe area and a few other sections started to separate. I took my item to an Adidas branch for inspection on two occasions, expecting a fair assessment, but both times my requests were turned down without ...
Adidas claims that the shoes I bought in February were damaged due to user error, even though I cleaned them exactly as instructed in the manual and only wore them two days a week, making sure to let them air out. I always store my shoes in a dry, ventilated area and avoid exposing them to harsh con...
Dear Adidas Team, On April 9, 2025, I purchased two pairs of Adidas Cloudfoam Comfy shoes from Ayakkabı Dünyası (Ankara Acity branch) — one for myself (white color) and one for my brother (black color). On June 22, 2025, I noticed that the right shoe of my white pair showed significant damage: teari...
The right lace elastic of the Adidas shoes I bought from the In Street store in Venezia shopping mall broke 10 days after I received it. It was sent for inspection twice, but after both shipments, I was informed that no defect was found in the material and manufacturing of the product. As a result o...
On October 10, 2024, we purchased an original Adidas shoe for over ₺3000. Unfortunately, within just 6 to 7 months, the condition of the shoe has deteriorated significantly. The sides have burst open, and there are visible deformations inside. As seen in the photos, there are cracks and clear signs ...
In September 2024, I purchased a pair of white Adidas sneakers. Unfortunately, the shoes began to show significant wear and tear in less than a year, despite being used with care and under normal conditions. As a customer who takes proper care of their shoes, I find this level of deterioration in su...
I purchased a product from Adidas and decided to return it just two days later, without having worn it at all. The item is in flawless condition—totally unused, with the tag still attached, just as it was on the day I bought it. When I visited the Gaziantep Sankopark branch, the staff informed me th...
As a discerning shopper, I purchased Adidas cleats and sneakers for my son, anticipating good durability. Regrettably, after only a few months, both p...
I purchased the Galaxy 7 running shoes from Adidas’s official website on Tuesday, March 18, 2025, with the order number ATR03960822. Both pairs started tearing at the same side simultaneously, despite the fact that I never used them for running—only for daily wear. In response to my emails, which in...
I purchased a pair of Adidas sports shoes with a 6-month warranty, but within just 2 months, the inner lining of both shoes began to tear. I sent the product for warranty inspection twice. On both occasions, when I went to the store after 5–6 days, I was told that the product had been rejected and n...
We purchased a pair of black Adidas Runfalcon 5 short-distance road running shoes for women from In Street. As soon as we started wearing them, they began hurting the foot immediately. We initially assumed it might just be a matter of breaking them in, so we gave it another couple of tries—but it on...
Adidas is a leading sportswear brand that has been around for over 70 years. The company's mission is to help athletes perform better and to inspire them to achieve their goals. Adidas offers a wide range of products including shoes, clothing, and accessories for men, women, and children.