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Bilet İptalinde İade Reddi Ve Değişiklik Ücretinde Aşırı Artış
Ali
Turna.com13 Ocak 12:35745
Ali'nin Teşekkür Mesajı
“Thank you for quicksupport, great support thank you”
Hello, I wanted to cancel my ticket. They say it’s not refundable. When I want to change it, they give a very big price difference. I asked the airline and they said they can refund, but you bought it from them. I wanted to write about my problem on Instagram and Twitter, but I was unable to. I found this platform and hope you can help me. My name is Ali.
13 Ocak 12:36 (Şikayetten 1 dakika sonra)
Dear Customer, We are sorry to hear about the problem you are experiencing. We have initiated a detailed investigation into the issue you have reported. We will inform you as soon as possible. Sincerely, The Turna.com Team
Ali
13 Ocak 13:13
Thank you for quicksupport, great support thank you
