Vestel

I contacted Vestel to request service for my Vestel KCMI 98142 washing machine due to performance issues and a drying problem. The drying function was not working, and I knew the issue was caused by a switch inside the machine. I handed over my machine to the authorized service while it was still in...

Truly unbelievable! The Vestel refrigerator I purchased broke down almost like clockwork right after 5 years of use. It started slowly defrosting without showing any error codes, and eventually stopped working altogether. The result? Dozens of kilos of meat, minced meat, and frozen products went com...

In July 2023, I bought a CMI 108222 model washing machine from the Vestel dealer in Fatsa, Ordu. The machine arrived broken during the first installation, and while it was replaced, the issue was recorded in the system as if it was my fault. Since then, I have been constantly experiencing problems w...

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Since 2021, we have been experiencing endless breakdowns and replacement processes with our Vestel NFK64012 EX GI PRO WIFI refrigerator. The product has continuously malfunctioned, and every single time we had to deal with Vestel technical support. Despite numerous repairs and replacements, the prob...

I purchased two televisions, models Vestel 55uv9750 and 43uv9750, 10 days ago. From the very first day, both devices have shown a black band at the top of the screen that blocks the view, and the problem persists without any improvement. I contacted Vestel customer service and the seller three times...

I bought a Vestel washing machine, but sadly, my experience has not been what I thought it would be. The machine made a very loud noise every time it switched to drying mode, even the first time I used it. I knew this wasn't normal, so I called Vestel's official service. The technician casually said...

I bought a Vestel inverter air conditioner in 2020, and since the day I purchased it, it has constantly leaked water both from the unit and the drainage pipe, as if dripping from a faucet. From the very beginning of the problem, I contacted Vestel authorized service many times; parts were replaced 3...

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In 2023, we purchased a Vestel refrigerator that is under warranty until 2027. Recently, the lower compartment suddenly stopped working. The authorized service team responsible for the Sancaktepe area first stated that the "mainboard and sensor were faulty" and replaced these parts, but the problem ...

I purchased a Vestel HV1140 air cooler on 28/07/2025 from the Milas M**** Ç**** Vestel store**. From the very first day, the device was both noisy and failed to cool properly. Because of this, I requested a return. The store initially started the process, but the service team never came to pick up t...

I bought a Vestel No Frost refrigerator, and while the freezer continues cooling, the upper refrigerator section completely stopped working. On Monday, I contacted Vestel service and a technician visited. They informed me that the refrigerator had to be sent to the factory and promised a replacement...

We purchased a Vestel BM3121 dishwasher from the Doğubayazıt Vestel dealer. Although it was delivered as a brand-new product, the machine arrived with visible dents and cracks everywhere. The explanation given was that the damage may have happened during shipping from Manisa, and we were assured tha...

For the past two weeks, my Vestel 5708 T washing machine has been causing serious problems. During every wash cycle—especially when it switches to the spin program—the machine trips the circuit breaker in my apartment. Each time this happens, the wash stops, leaving water in the drum and the laundry...

I purchased a Vestel refrigerator from the Trabzon Of Vestel dealer, and from the very first day, I noticed a serious issue. The rear water tank fills up and overflows every two days, no matter how I use the appliance. This problem has continued without any improvement since the day of purchase. Be...

My Vestel refrigerator has been nothing but trouble since I purchased it. Previously, I had to deal with rusting and door problems, which resulted in the door being replaced twice. Now, for the past 3–4 months, the refrigerator has stopped cooling altogether, leaving me in a very difficult situation...

My Vestel V10711537 bzd gt SN653EVMK- (NFK640 ex A++ ion) refrigerator stopped cooling on March 15, 2025. I waited 12 days while two different service teams inspected it. Both verbally told me the issue was a gas leak. First, they emptied the gas and replaced a part, then replaced the motor—even tho...

I called Arnavutköy Vestel Service on Monday, September 1st, regarding a crackling noise coming from the back of my 65-inch Toshiba 65UA3D63DT TV. When the service arrived, they asked for the box, but since the TV was a year old, I didn't have it. The service said they would find an empty box by Wed...

Just one month after purchasing a Vestel inverter air conditioner, its motor broke down. We have been waiting 4 days for a new motor to arrive, and during this time we cannot open our shop because it is impossible to stay inside, causing us serious difficulties. We contacted the authorized service a...

My Vestel NFK54002 refrigerator has not been cooling for about 20 days. After the issue occurred, I contacted Vestel authorized service, and my refrigerator was taken in for inspection. The examination revealed that it was a factory defect, but since the warranty had expired only 14 days earlier, I ...

In late 2020, I purchased a Vestel 50U9500 4K Ultra HD television. After some time, the screen panel developed a fault, resulting in image distortion with lines and color mixing. In February 2023, the issue was resolved under warranty by replacing the screen panel. However, in August 2025, the same ...