I have been playing the Falla game regularly for about four years, and during this time I have spent approximately $1,150 in total on in-game gold purchases using my debit card and the Google Play Store. However, due to what I believe to be cheating within the game, I feel that both my effort and my money have gone to waste.
While playing, I frequently encounter situations that do not align with normal gameplay, such as games suddenly freezing or shapes changing unexpectedly. These issues make me believe that the game is not fair and that there may be cheating or external interference involved, which completely ruins the gaming experience.
Despite contacting the support team multiple times through the game and other channels regarding these issues, I have never received any response. Even though I previously submitted a complaint here as well, no one contacted me, followed up, or provided any information by email.
For these reasons, I am requesting a full refund of all my spending in the Falla game over a period of 1,582 days, totaling approximately $1,150.
I’ve been using Falla for years, but my trust in the platform is quickly disappearing. Despite winning in the games as usual, I did not receive the rewards I rightfully earned. I also submitted withdrawals yesterday, and nothing has been processed—not even a refund. I emailed support and left messa...
I requested a refund through Google Play for a purchase I made in the Falla - Group Voice Chat Rooms app, but it's been nearly a month, and I still haven’t received a single kuruş back in my account. This delay is unacceptable. Here are the full details of the transaction: Order number: GPA.3336-98...
For the past four months, my Falla bonus payments have not been credited to my account properly. Even when they do appear, the amounts are much lower than they should be. I have contacted support, but no one is addressing the issue. This is completely unacceptable. I demand that my bonus payments b...
My device has been banned from Falla, and I have no idea how to restore access. I have been using Falla for years, and suddenly, I can’t log in, make purchases, or spend gold. I need urgent assistance to resolve this issue. Can someone from Falla support help me unlock my device? If you cannot assi...
I am outraged that money was withdrawn from my Falla account, even though my e-SIM is blocked. How is this even possible? I never received a verification code, yet funds were taken from my account without my consent. I contacted my bank’s customer service, but all they told me was, “We have receive...
Comments