Just one month after purchasing a Vestel inverter air conditioner, its motor broke down. We have been waiting 4 days for a new motor to arrive, and during this time we cannot open our shop because it is impossible to stay inside, causing us serious difficulties. We contacted the authorized service and Vestel customer service, and they said they would inform us and install the motor once it arrived, but we still have not received any response. Although the product is under warranty, having to wait this long disrupts our business and increases our hardship. I urgently request that this issue be resolved and that the motor be supplied and installed as soon as possible so that our air conditioner becomes operational again.
I waited about a month for the installation of my Vestel inverter air conditioner. Only one week after the installation, it broke down and started sho...
I bought a new Windsor air conditioner about 3-4 months ago and started using it about a month ago. Unfortunately, the remote control is broken, and I can't turn the air conditioner on or off. Contacting Vestel customer service has been a nightmare, with up to 20-minute wait times just to get throug...
Three years ago, we sent our Vestel refrigerator to the authorized service center due to motor and circuit board issues. The refrigerator was repaired and returned. However, about a month ago, it broke down again, and the technician from the authorized service said the motor was faulty. When I asked...
Hello, the air conditioners we bought from Vestel.com are having some freezing issues with the external unit, even when it's just 1 degree outside. It seems like there might be a problem with the vacuum or gas pressure. As a result, the motor may freeze and then defrost itself shortly after. Consequ...
On September 2, my Vestel NFK 64012 E GI Pro Wi-Fi No Frost refrigerator stopped cooling. I immediately contacted the authorized service, but it took ...
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