Columbia

On 16.03.2025, I purchased a pair of Columbia BM6693 Hatana Max Outdry shoes (product code: 2107661083). I started using the shoes about seven months after purchasing them, and from the very first wear, I noticed that both shoes were letting water inside. I used them a total of five times, and on on...

I purchased the Columbia Ekru Outdoor model shoes through Boyner. About eight months after purchase, the stitching on the shoes started coming apart. Since the product was still under warranty, I applied for warranty service through the Boyner store. However, after inspection, I was informed that th...

For years, I have chosen the Columbia brand because of its durability and comfort. Over the past year, I purchased several t-shirts from the Columbia store at Istanbul Viaport Mall, paying around ₺8,000 in total. However, starting from the very first wash, I began experiencing serious color fading a...

I bought a Columbia brand t-shirt for my son in Türkiye. About a month later, the color faded. I took it back to the store where I bought it for review. The store said, "You're absolutely right. If it had been our own brand, we would have changed it immediately." They said, "We need to send the Colu...

Last year, I purchased a Columbia Grand Tek model jacket along with two thermal wear items (one top and one bottom) from the Columbia store in Kanyon. I paid ₺5,000 for each thermal piece and ₺20,000 for the jacket. During the purchase, I was specifically assured that when used together, the jacket ...

About 10 months ago, I purchased a pair of Columbia sneakers. When splitting and deformation appeared in the flexing areas, I sent the shoes in for inspection. After review, I was informed that the issue was not manufacturing-related, and the product was returned to me. However, such deformation in...

We purchased a Columbia thermos mug, but the product has nothing to do with the quality that the brand’s name suggests. I deeply regret the purchase; I paid a significant amount of money, yet it feels no different than a basic plastic thermos. The product cools drinks almost immediately. I am reque...

I purchased the Columbia FST-3070-A model camping knife about four years ago. I never used it actively; it has been kept in its sheath inside my car’s glove compartment since the day I bought it, in case I might need it. A few months ago, I noticed rust forming all over the knife in small patches. ...

I purchased the Columbia Hatana Max Outdry model shoes from the The Moosebay store at Akmerkez Mall, and used them for about 12 months for daily wear. However, the upper parts of both shoes quickly deformed and developed holes. At the time of purchase, I was told the product was under warranty, and ...

I bought a pair of boots from a Columbia store on February 2, 2025, and they had an absolutely horrible odor. I thought it was just the "new shoe" smell, so I aired them out on my balcony for days, but the terrible smell never went away. It's been nearly four months, and the stench is still there, m...

On January 30, 2025, I bought a fleece jacket for my spouse, and after only 2-3 months of wear, the plush fabric started to pill and deteriorate badly. We followed all the washing instructions precisely, so there's no excuse for this rapid wear and tear. This is completely unacceptable for a brand ...

I bought a t-shirt from a Columbia store a few weeks ago, and it was stained right out of the box. I immediately requested a return or exchange and sent it back to Columbia with a return code on May 25th. However, it's now been 17 business days, and I've received absolutely no communication from b*...

I bought two Columbia t-shirts from the Marmara Forum Boyner store, and the logos have peeled off, making them look terrible and completely unwearable. This is unacceptable for premium-priced shirts! To make matters worse, I lost my receipt. When I went to Boyner's customer service, they flat-out r...

I bought a jacket from a Columbia store on November 13, 2024, and after its very first use, it started shedding feathers everywhere. To make matters worse, the color is fading, and the seams are already coming apart. This is completely unacceptable for a jacket, especially one from a brand like Colu...

On February 12th, I bought a women's Hikebound II Long and a Hikebound II Jacket from the Capacity Columbia store. After only two months of wear, both jackets started pilling badly. We didn't wear them all day, every day, or for months on end. Despite reasonable use, these jackets began to deteriora...

I bought a jacket from a Columbia store, and despite strictly following the washing instructions, the insulation inside completely clumped up. This is utterly unacceptable! I returned it to the store for inspection, and they had the audacity to reject my claim, blaming me for the defect. It's infur...

The shoes I bought from your store ripped in less than two months of wear. This is completely unacceptable for a brand that claims to produce durable outdoor gear. When I went back to the store, before I even said a word about the defect, the sales associate immediately asked, "Did they rip?" This ...

I bought an original Columbia t-shirt from a store, and after just one wash, a part of the logo or writing on it completely peeled off. This is completely unacceptable for an authentic product! When I took the shirt back to the store, customer service refused to even send it for inspection. They to...

I bought a jacket from their Maltepe Park store, and after only three weeks, it started pilling badly. This is completely unacceptable for a product from a brand like Columbia, which is supposed to be known for its quality and durability. Their after-sales service is absolutely non-existent, and th...

The shoes I bought from the Samsun Piazza Columbia store ripped in two different places. I sent them in for inspection, but they were returned to me without any exchange or repair. This is completely unacceptable! I choose expensive shoes specifically so they'll last a long time, yet these winter sh...

On October 23, 2023, I bought a pair of boots for my spouse from a Columbia store, costing ₺9,000. I was explicitly assured that any initial sweating and odor issues would subside, and that the inspection period for these high-priced boots was two years. Now, less than a year later, the boots still...

Six months ago, I bought a jacket from a Columbia store, and the insulation inside, especially in the sleeves, has completely clumped up in one spot. Since it's black, I initially thought it wouldn't be too noticeable, but the more I wear it, the more obvious it becomes. This is unacceptable! I hav...

I bought a t-shirt from their store on June 3rd, and the very next day, June 4th, I went back to return or exchange it. I wish I hadn't even bothered! They flat-out told me no exchanges and no returns were possible. Their excuse? "You've worn it before, and now you're bringing it back." This is comp...

On April 2, 2025, I purchased a jacket from the Columbia store. I returned it the very next day, April 3, 2025, because it had a noticeable body odor and I didn’t feel comfortable wearing it. I was informed that since I made the purchase in two installments, the refund would also be processed in two...