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Columbia

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Columbia

Complaints

165 complaints
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Columbia Silver Ridge 2.0 Shirt Order Still Not Delivered After 11 Days

25

On 19.09.2026 at 19:45 I placed an order with number 708239, which included a Columbia Silver Ridge 2.0 men’s long sleev...

Complaint About Defective Columbia Product And Ankara Optimum Store

3

I am a loyal Columbia customer and have generally been satisfied with your products, having purchased two pairs of boots...

Columbia T-Shirt Started Pilling After Just One Day of Wear

9

I purchased a T-shirt from Columbia’s Colombia flagship store and only wore it for one day. The fabric immediately start...

Columbia T-Shirt Started Pilling After Just One Day of Wear

Columbia Peakfreak II Outdry Shoes Developed Severe Wear After Short-Term Use

On February 23, 2026, I purchased a pair of Columbia Peakfreak II Outdry shoes from the Columbia Akasya store. After a r...

Columbia Peakfreak II Outdry Shoes Developed Severe Wear After Short-Term Use
Columbia Peakfreak II Outdry Shoes Developed Severe Wear After Short-Term Use
Columbia Peakfreak II Outdry Shoes Developed Severe Wear After Short-Term Use
Columbia Peakfreak II Outdry Shoes Developed Severe Wear After Short-Term Use
+4

Columbia Jacket Defect Worsened After Unauthorized Tailor Repair

Approximately 9 months ago, I purchased a fleece jacket from the Columbia store at Konya Kentplaza. After about 3 months...

Columbia Waterproof Jacket Developed Pilling and Tears After One Winter

I purchased a Columbia winter waterproof outdoor jacket from the Kocaeli Outlet store in June 2025. The sleeves and seve...

Columbia Waterproof Jacket Developed Pilling and Tears After One Winter
Columbia Waterproof Jacket Developed Pilling and Tears After One Winter
Columbia Waterproof Jacket Developed Pilling and Tears After One Winter
Columbia Waterproof Jacket Developed Pilling and Tears After One Winter

Columbia Shoes Split and Came Apart After Only 24 Uses

On July 26, 2025, I purchased a pair of Columbia shoes from the Fethiye Sportive store. Even though I have worn the shoe...

Columbia Shoes Split and Came Apart After Only 24 Uses
Columbia Shoes Split and Came Apart After Only 24 Uses
Columbia Shoes Split and Came Apart After Only 24 Uses
Columbia Shoes Split and Came Apart After Only 24 Uses

Columbia Shoes Deformed After Fewer Than Ten Wears

1

I purchased a pair of Columbia shoes from the Marmara Park Mall store around March 18, 2025. I used the shoes only for d...

Columbia Shoes Deformed After Fewer Than Ten Wears

Columbia Geoterra OutDry Boots Leaked Water on First Use

On March 5, 2026, I purchased a pair of Columbia Geoterra OutDry Men's Tall Boots from The Moose Bay website. I specific...

Columbia Sweatpants Seam Came Apart After Only Two Wears

Approximately three months ago, I purchased a pair of Columbia AO8583 Triple Canyon PA sweatpants from the Columbia stor...

I Bought a Columbia T-Shirt and It Started Pilling After Two Wears

On April 21, 2026, I purchased a black men's Columbia t-shirt from the Columbia store located in Ümraniye Meydan Shoppin...

I Bought a Columbia T-Shirt and It Started Pilling After Two Wears

Columbia T-Shirt Developed Holes Within One Year And Claim Rejected

23

In May last year, I purchased a T-shirt from the Columbia store located in MetroMall Mall in Ankara, trusting the brand’...

Columbia Refund Delayed And Not Sent To Bank After Return

12

On April 7, 2026, I placed order number 661484 through Columbia’s official website (www.columbia.com.tr) using my credit...

Columbia Store Refused Exchange Despite Receipt And Stated 30-Day Policy

14

On March 17, I purchased a shirt from the Columbia store located in Metropol Ataşehir Mall for $200 and had it gift-wrap...

Columbia Canceled My Order After Showing Item In Stock And I Missed Discount

8

On April 20, 2026, I placed order number 666722 through Columbia’s official website for the Payton Pass II Interchange W...

Columbia Jacket Lost Quality Quickly And Claim Process Handled Unfairly

15

On March 21, 2025, I purchased a jacket from the Columbia store in Bursa Korupark Mall. The product was marketed as “lif...

Columbia Peakfreak II Outdry Shoes Tearing And Water Leakage Issue

17

I purchased a pair of Peakfreak II Outdry men’s shoes from Colombia's official website, and they were delivered to me on...

Columbia Shoes Inner Lining Tears After 1.5 Months of Use

149

About four months ago, I purchased a pair of outdoor shoes from the Columbia store at İzmir Westpark Mall. After buying ...

Columbia Shoes Inner Lining Tears After 1.5 Months of Use
Columbia Shoes Inner Lining Tears After 1.5 Months of Use
Columbia Shoes Inner Lining Tears After 1.5 Months of Use
Columbia Shoes Inner Lining Tears After 1.5 Months of Use

Columbia Arctic Crest Jacket Stitching Defect Denied Without Explanation

3

On February 14, 2026, I purchased a Columbia Arctic Crest Down Jacket (model code 2088781429, WO5258, blue color, size X...

Columbia Texas Longhorn Shirt Logo Peeling

12

I received a Columbia Texas Longhorn logo shirt as a gift that was purchased online from the Texas Coop in Austin, Texas...

Columbia Texas Longhorn Shirt Logo Peeling

Columbia Fleece Jacket Defect Leads to Denied Exchange Request

5

On December 10, 2025, I purchased a Columbia Men’s Outdoor Polar Fleece Jacket (5170 Winter Pass Reversible Fleece, mode...

Columbia Fleece Jacket Defect Leads to Denied Exchange Request
Columbia Fleece Jacket Defect Leads to Denied Exchange Request
Columbia Fleece Jacket Defect Leads to Denied Exchange Request

Columbia Hiking Boots Stain Permanently After One Use

3

I purchased a high-priced pair of Columbia hiking boots from a store in Istanbul for trekking. I only used the shoes onc...

Columbia Strata Trail Shoes Tear and Leak Water After 4 Months

6

I purchased the Columbia Strata Trail men’s shoes from the official Columbia store on Trendyol with order number 1004800...

Columbia Peakfreak Shoes Stuck in Warranty Process Without Response

4

I submitted my Columbia Peakfreak Outdry model shoes (product code 210071492) to your Eskişehir Espark store on February...

Frequently Asked Questions

  • Columbia's customer support number is (800) 622-6953. They work Monday through Friday, 5:00 am to 8:00 pm Pacific Time.
  • You can talk to a representative by clicking Live Chat on the lower right corner of the website, www.columbia.com. The chat service is open from 4 am to 9 pm PT, Monday through Friday, and from 5 am to 8 pm PT on Saturdays and Sundays.
  • Call (800) 622-6953 and go to option 3 for warranty help. The warranty service department is open from 8:00 AM to 5:00 PM (PST) every weekday. A warranty consultant is also available via the linked website, at the same time.

About Columbia

Columbia Sportswear is an American outdoor apparel and equipment manufacturer that caters to men, women, and children. The firm has been established in 1938 and is headquartered in Portland, Oregon. Hiking, camping, fishing, skiing, and snowboarding are just a few of the many outdoor pursuits that Columbia Sportswear has gear for. Besides coats, jeans, and shirts, the business also sells caps, gloves, and backpacks. Omni-Heat Reflective, a heat-reflecting lining that helps to retain body heat and keep you comfortable in frigid situations, is one of the company's distinctive inventions. Omni-Tech, OutDry, and Techlite are just some of the several technologies available from this firm. Columbia Sportswear sells its wares through a network of approved retailers and wholesalers in addition to its own stores and online.