Columbia

6100
(18 reviews)
Write a Complaint
157 Complaints
Columbia
6100
(18 reviews)
Write a Complaint
1
İsmail is completely dissatisfied with the result

Columbia Peakfreak II Outdry Shoes Tearing And Water Leakage Issue

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İsmail
April 01, 3:10 pm
15

Columbia Shoes Inner Lining Tears After 1.5 Months of Use

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Nuri
March 27, 1:41 pm
147
Columbia Shoes Inner Lining Tears After 1.5 Months of Use
Columbia Shoes Inner Lining Tears After 1.5 Months of Use
Columbia Shoes Inner Lining Tears After 1.5 Months of Use
Columbia Shoes Inner Lining Tears After 1.5 Months of Use
1
Hayati is completely dissatisfied with the result

Columbia Arctic Crest Jacket Stitching Defect Denied Without Explanation

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Hayati
March 26, 11:05 pm
1

Columbia Texas Longhorn Shirt Logo Peeling

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Jeanette
March 26, 4:14 pm
10
Columbia Texas Longhorn Shirt Logo Peeling
1
Zübeyir is completely dissatisfied with the result

Columbia Fleece Jacket Defect Leads to Denied Exchange Request

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Zübeyir
March 26, 2:47 pm
2
Columbia Fleece Jacket Defect Leads to Denied Exchange Request
Columbia Fleece Jacket Defect Leads to Denied Exchange Request
Columbia Fleece Jacket Defect Leads to Denied Exchange Request

Columbia Hiking Boots Stain Permanently After One Use

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Onay
March 26, 12:00 am
1

Columbia Strata Trail Shoes Tear and Leak Water After 4 Months

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Burak
March 25, 2:05 pm
3

Columbia Peakfreak Shoes Stuck in Warranty Process Without Response

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Adem
March 24, 10:12 pm
2
1
Seçkin is completely dissatisfied with the result

Columbia Delta Ridge II Down Jacket Leaks Feathers After Three Wears

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Seçkin
March 24, 12:02 pm
2

Columbia Omni-Tech Rain Jacket Leaks Water Despite Waterproof Claim

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Asaf
March 21, 2:53 am
4
Columbia Omni-Tech Rain Jacket Leaks Water Despite Waterproof Claim
1
Esra is completely dissatisfied with the result

Columbia Sends Faulty T-Shirt That Rips Immediately After Purchase

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Esra
March 15, 6:22 pm
-
Columbia Sends Faulty T-Shirt That Rips Immediately After Purchase
Columbia Sends Faulty T-Shirt That Rips Immediately After Purchase
columbia-sends-faulty-t-shirt-that-rips-immediately-after-purchase-3.jpg

Columbia Snow Boots Slip on Snow Despite Winter Use Claims

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Emel
March 14, 5:23 pm
1

Columbia Strata Trail Mid Boots Leak Water Despite Waterproof Claim

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Nur
March 12, 9:06 pm
2

Columbia Shoes Leaking And Tearing After One Year

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Tariq
March 12, 9:34 am
70
columbia-shoes-leaking-and-tearing-after-one-year-1.jpg

Columbia Titanium Jacket Not Waterproof and Sheds Excessively

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Mehmet
March 10, 2:07 pm
-

Columbia Firecamp Boots Lose Waterproofing and Soak Feet

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Zeynep
March 08, 7:29 pm
-

Columbia Techlite Eco Shoes Leak Water Despite Waterproof Claims

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Emir
March 05, 10:42 pm
8
Columbia Techlite Eco Shoes Leak Water Despite Waterproof Claims
Columbia Techlite Eco Shoes Leak Water Despite Waterproof Claims
Columbia Techlite Eco Shoes Leak Water Despite Waterproof Claims
1
Ozlem is completely dissatisfied with the result

Columbia Jacket Velcro Damages Fabric After Few Wears

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Ozlem
February 16, 12:56 pm
17
Columbia Jacket Velcro Damages Fabric After Few Wears
Columbia Jacket Velcro Damages Fabric After Few Wears
Columbia Jacket Velcro Damages Fabric After Few Wears
Columbia Jacket Velcro Damages Fabric After Few Wears
+2
1
İbrahim is completely dissatisfied with the result

Columbia Türkiye Rejects Defective Product With Photo!

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İbrahim
February 09, 2:08 pm
13
1
Ezgi is completely dissatisfied with the result

Columbia Strata Trail Mid WP Develops Mesh Damage and Leaks

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Ezgi
February 03, 10:24 pm
17
1
Onur is completely dissatisfied with the result

Columbia Hatana Max Outdry Shoes Leaking Water From First Use

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Onur
November 16, 2025 2:35 am
27

Columbia Ekru Outdoor Shoes Stitching Came Apart After 8 Months And Warranty Denied

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Ayşe
September 17, 2025 4:05 pm
12
Columbia Ekru Outdoor Shoes Stitching Came Apart After 8 Months And Warranty Denied
columbia-ekru-outdoor-shoes-stitching-came-apart-after-8-months-and-warranty-denied-2.jpg
1
İlhan is completely dissatisfied with the result

Columbia T-Shirts Faded After First Wash Despite High Price

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İlhan
September 15, 2025 6:10 pm
25

Frequently Asked Questions (FAQ)

How can I exchange an item at Columbia?

  • For the time being, Columbia doesn’t offer direct exchanges. In order to exchange a product, first a return must be issued. You can start an exchange by bringing the item back to any Columbia retail location where it was purchased or by contacting the company's customer care staff. Even if you desire a different size or color, you will need to return the item for a refund and place a new order.

Why do waterproof Columbia shoes get wet inside?

  • Columbia shoes differ in waterproofing based on use. Shoes with waterproof exterior materials and/or sealed seams can handle mild rain for a short time but not heavy rain or walking on damp or dewy grass. Walk on trails or highways in models featuring a waterproof/breathable material and sealed seams. These may be unsuitable for walking on damp grass. Columbia's OutDry waterproof/breathable membrane is the most effective for keeping feet dry in all conditions. Heat-welded to the outer textile, this waterproofing and breathability technique eliminates water particles between layers. OutDry shoes can survive hours of heavy rain and strolling in damp grass without getting your feet wet.

What should I do if I get a faulty Columbia product?

  • Columbia attempts to deliver high-quality items, however, if you receive a faulty item, please contact their customer care team as soon as possible. They will want details about the item, such as the model number and date of purchase, as well as images showing the fault. They will decide whether to issue a replacement or refund based on the information you supply.

What is Columbia's product review process?

  • Contact Columbia's support staff if you have a product that you think may need to be replaced. They'll want to know the product's model and purchase date, as well as see images of the defect. A replacement, refund, or other alternatives may be offered after they evaluate your request and decide on the best course of action. Depending on the product and reported fault, the procedure for evaluating a replacement may change.

How can I contact Columbia?

  • Columbia's customer support number is (800) 622-6953. They work Monday through Friday, 5:00 am to 8:00 pm Pacific Time.
  • You can talk to a representative by clicking Live Chat on the lower right corner of the website, www.columbia.com. The chat service is open from 4 am to 9 pm PT, Monday through Friday, and from 5 am to 8 pm PT on Saturdays and Sundays.
  • Call (800) 622-6953 and go to option 3 for warranty help. The warranty service department is open from 8:00 AM to 5:00 PM (PST) every weekday. A warranty consultant is also available via the linked website, at the same time.

About Columbia

Columbia Sportswear is an American outdoor apparel and equipment manufacturer that caters to men, women, and children. The firm has been established in 1938 and is headquartered in Portland, Oregon. Hiking, camping, fishing, skiing, and snowboarding are just a few of the many outdoor pursuits that Columbia Sportswear has gear for. Besides coats, jeans, and shirts, the business also sells caps, gloves, and backpacks. Omni-Heat Reflective, a heat-reflecting lining that helps to retain body heat and keep you comfortable in frigid situations, is one of the company's distinctive inventions. Omni-Tech, OutDry, and Techlite are just some of the several technologies available from this firm. Columbia Sportswear sells its wares through a network of approved retailers and wholesalers in addition to its own stores and online.