I Face Vestel No Frost Refrigerator Not Cooling and No Replacement Provided

I Face Vestel No Frost Refrigerator Not Cooling and No Replacement Provided
profile
September 12, 2025 1:00 am
-

I bought a Vestel No Frost refrigerator, and while the freezer continues cooling, the upper refrigerator section completely stopped working. On Monday, I contacted Vestel service and a technician visited. They informed me that the refrigerator had to be sent to the factory and promised a replacement fridge in the meantime.

Instead of solving the problem quickly, I was told that there was only one replacement unit in all of Yalova and it was currently with another customer. They said I would get it once that person returned it. Days have passed, yet no one has contacted me and I am still left without a working fridge.

This delay has caused me serious inconvenience in the middle of summer. I had to throw away all my food, including yogurt, cheese, and other perishables. The fact that Vestel offers so few replacement refrigerators and leaves customers waiting without updates is unacceptable.

I am very disappointed in the lack of support. I want this situation resolved urgently, with a replacement fridge provided immediately and my appliance repaired properly without further delay.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Vestel Authorized Service Is Still To Come to Fix My Refrigerator

profile
Erdal
July 02, 2024 1:01 pm
129
1
Esen is completely dissatisfied with the result

Vestel Delayed My Refund for a Faulty Refrigerator Repair and Replacement Issue

profile
December 27, 2024 3:21 pm
171

My Vestel Refrigerator Broke Down Before Warranty Expires

profile
Yakup
March 25, 2024 5:14 pm
91
Report a Similar Issue