My Turkish Airlines flight was canceled on short notice. I wish to know about my rights, especially regarding compensation, rebooking options, and accommodation. What are my rights for canceled flights?

On 11 October 2025, I experienced serious inconveniences during my scheduled flights with Turkish Airlines from OTP (Bucharest) to IST (Istanbul) and onwards to BJV (Bodrum). My OTP–IST flight, originally scheduled to depart at 15:55, was delayed until 22:00, and boarding was only completed around 2...

I am writing regarding my compensation claim for TK4311 flight on 26 July 2023. The process started on 11 September 2025 and my claim was approved for a total of €800 (€400 for me and €400 for my sister). Payment details were initially provided. Turkish Airlines requested separate IBANs for each pas...

On September 17, 2025, at 19:40, I was scheduled to fly from Istanbul Airport to São Paulo on Turkish Airlines flight TK0215. Despite holding a valid visa and passport for Brazil, I was denied boarding without any official explanation. At both the check-in counter and the boarding gate, I was not pr...

On Saturday, September 27th, I checked in at the airport at 3:00 PM for my Istanbul-Kahramanmaraş flight at 5:45 PM and received my boarding pass. The gate was announced at 4:20 PM, and despite arriving at the gate at 5:23 PM, I received no assistance whatsoever, and was denied boarding. I could see...

On September 15, 2024, at 01:40 AM, my Turkish Airlines flight from Istanbul to Melbourne (PNR: UXU74F) was abruptly cancelled without any explanation. Throughout this process, I was provided with no assistance or support and was forced to remain at Istanbul Airport for 30 hours without sleep, food,...

On August 30, 2025, I purchased a ticket for Turkish Airlines flight TK4960 from Istanbul to Yüksekova through their official website (PNR: T4WTS5). The flight time was shown as 11:55, and I was initially assigned to gate G6A. However, around 10:30, the gate was changed, and I was informed far too l...

On September 5, I purchased a flight ticket for my father from Turkish Airlines via the Obilet platform for the route between Istanbul Airport and Ordu Airport, paying a total of ₺2326. However, I later had to cancel the ticket through Obilet, and after the cancellation, only ₺151 was refunded to me...

A relative of mine, visiting Turkey from abroad for the first time, arrived in Istanbul at 12:45 on flight TK2459 from Çukurova, which departed at 11:00. However, we were not allowed to board the 14:10 TK9 Istanbul–Los Angeles flight on the grounds that we were late for check-in. As soon as online c...

Turkish Airlines confiscated my flight miles, and I wasn’t able to book a ticket. I tried again this morning, but by then the ticket price had doubled, so I couldn’t buy it. It feels like they’re doing this on purpose and deliberately preventing me from using my miles. I’ve earned those miles throug...

On July 15, 2025, I attempted to purchase a flight ticket from Adnan Menderes Airport to Juba Airport (for travel on August 8, 2025) using both the Turkish Airlines website and mobile app. The listed price was ₺20,666 on both platforms, but every attempt to complete the transaction was blocked by an...

The flight from Istanbul to Adıyaman, which my wife and children boarded at 11:10 a.m., took off at noon, a full hour late. The plane was constantly shaking in the air, and my two daughters were in a panic. The pilot couldn't land the plane at the airport for three hours, repeatedly touching down on...

I checked in for my Turkish Airlines flight to Kars almost two hours early and handed over my luggage. At the airport, the departure gate changed three times, and while I was waiting at the second gate, I ended up missing my flight at the last moment. I went to the help desk to ask what could be don...

When I requested a cancellation of my Miami-Istanbul return ticket, which I had purchased with a significant difference and a full refund, due to a change of plans, they told me they could refund half the price. I explained my situation clearly and expected a fair resolution in line with the origina...

My father lost his passport after going through passport control, and the reason behind it was a last-minute gate change for the flight. Later, I learned that this was done to make space for Jewish passengers arriving from other countries who required an emergency landing. I can’t prove it, but I’m ...

We took a transfer flight from Istanbul to Izmir from Turkish Airlines. It took off from Izmir with a 50-minute delay. When we landed in Istanbul, 3 adults ran with our children in our arms and caught the New York flight just as the door was closing. The New York flight was also 1 hour late. We land...

On Sunday, June 15th, during Turkish Airlines flight TK 180 from Los Angeles to Istanbul, I was disappointed to find that meal options had run out. When the meal service reached me and I made my selection from the offered choices, I was told that it was no longer available — and was instead offered ...

On my Turkish Airlines flight from Dalaman to Sivas with a layover in Istanbul, I missed my flight to Sivas because my plane landed late in Istanbul. We were supposed to attend our sibling's wedding, and since there were no other flights to Sivas on the same day, we changed our tickets to a flight t...

On 15.06.2025, I purchased a ticket for the 08:15 Astana–Antalya flight from Turkish Airlines, but when I arrived at the airport, I found out that my ticket had been canceled. No prior notice, message, or email was sent to inform me of the cancellation. I had to buy a new ticket for ₺14,000 and ende...

On June 11th, 2025, my Turkish Airlines flight TK2469 from Adana to Istanbul turned into a serious sequence of issues. The flight was delayed 4 times (17:55 → 18:30 → 19:00 → 19:40) and finally cancelled, with a replacement flight scheduled for the following day. During this long period of uncertain...

On June 9, 2025, prior to flight TK2162 from Istanbul to Ankara scheduled at 16:00, I used the Istanbul CIP lounge service as a Miles&Smiles Elite member. As soon as the final boarding call was made, I promptly left the lounge and proceeded to the gate. Despite confirming my identity with the ground...

I purchased my ticket for June 10 from Izmir to Van through the Turkish Airlines app using a PNR code. Due to work-related reasons, I need to cancel my ticket. However, when I try to cancel it through the app, it gives a warning saying “contact the agency.” When I call customer service, they tell me...

Due to oversold tickets on Turkish Airlines flight TK0346 (Istanbul-Tashkent flight) dated September 3, 2024 at 22:10 (Istanbul-Tashkent), I was offered the option of a free ticket or a cash payment in exchange for accepting the next flight. I accepted the free ticket option as it suited my personal...

I missed my departure flight on May 15, 2025, and Turkish Airlines canceled my return ticket without asking me and without informing me. They did this without issuing a refund or providing any explanation. I was left in a very difficult situation abroad and had to purchase a new, very expensive tick...

I bought a ticket on the Obilet app for a Turkish Airlines flight, and the confirmation clearly said my trip is set for the night of Thursday, May 9, 2025, going into Friday. Even so, Turkish Airlines said that the ticket was really for the day before and even showed a printed copy to back up their ...

The so-called “ticket exchange campaign” announced by Turkish Airlines is all for show. It is not possible to change tickets neither on the website nor on the mobile application. I have been trying to change my ticket for about 16 hours. I want to change my Istanbul-Ankara TK2174 flight dated April ...