I purchased airline tickets for four people through Erka Etkinlik with Qatar Airways for an outbound flight from Istanbul to Bali on January 14, 2026, and a return flight from Tokyo to Istanbul on January 29, 2026. During the purchase process, the representative I spoke with by phone at Erka Etkinli...
On November 30, 2025, I purchased a ticket for a Zanzibar–Istanbul flight through Qatar Airways’ official website using my credit card. When the trip was canceled, I canceled the ticket in accordance with the fare rules and within 24 hours of purchase. Despite this, no refund was issued to me. Some ...
My Qatar Airways flight QR245 from Doha to Istanbul, scheduled to depart at 2:05 PM on December 18, 2025, was delayed until 7:30 PM due to technical reasons. Because of this delay, it became clear that I would not be able to catch my 10:10 PM Istanbul–Antalya flight on the same day. When Qatar Airwa...
On December 6, 2025, I traveled with two friends on Qatar Airways flight QR961, seated in seats 44K, 44J, and 44H. From the moment we boarded the aircraft, the noise level in our seating area was far above normal; it was so loud that we could barely hear our own voices. There was an extremely distur...
On November 14, 2025, we were required to pay an extra baggage fee at the Qatar Airways counter at the airport for our flight from Bali to Istanbul via Doha. Both on Qatar Airways’ official website and during our phone calls with the call center, we were informed that the excess baggage fee would be...
On Sunday, November 2, 2025, I experienced a serious hardship during my round-trip Istanbul–Bangkok flight that I purchased from Qatar Airways. Due to incorrect directions and guidance provided by Qatar Airways staff, I missed my Istanbul–Bangkok (Suvarnabhumi) flight. When I tried to purchase a new...
On August 20, 2025, I traveled with Qatar Airways on the Antalya–Doha–Male route, and again on the return Male–Doha–Antalya flights. Unfortunately, I faced serious baggage problems on both journeys. When I collected my suitcase in Male, the luggage I had checked in at Antalya was completely broken,...
On September 5, 2025, I flew with Qatar Airways on flight QR 320 from Ankara Esenboğa Airport to Doha. Despite holding a Business Class ticket, I and my family were denied lounge access. My PNR and ticket details are attached. At check-in, I specifically asked about the lounge card, and the staff c...
On June 9, 2024, after my flight with Qatar Airways from Bali to Ankara Esenboğa Airport, I discovered that my suitcase had been damaged. The safety belt had been removed and the luggage was left partially opened. A report was filed at Esenboğa Airport with officials, recorded under report number ES...
I’m submitting this complaint regarding a AUD 1,090 excess baggage fee I was forced to pay for my 3-meter board bag, which I was not allowed to pre-purchase online or check in as sports equipment. I booked my flight directly through Qatar Airways, but your system would not let me add extra baggage v...
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When I was trying to buy a ticket from Ankara to Singapore through Qatar Airways, the money was withdrawn from my bank, but no ticket was issued. My m...
On 30.06.2025 at around 18:00, I attempted to purchase a flight ticket from Qatar Airways. At the final step of the transaction, the system gave an error, but despite this, $2,600 was withdrawn from my account. When I checked my booking status, there was no ticket issued, meaning I paid but received...
On May 11, 2025, I purchased two tickets directly from Qatar Airways’ official website for flight QR242 from Istanbul Sabiha Gökçen to Doha, scheduled for June 23, 2025, at 13:35. Just two days before departure, the airline unilaterally rescheduled the flight to 18:05 without my consent or prior con...
I was scheduled to fly with Qatar Airways on June 23, but my flight has been delayed for three days now. For the past three days, I have been staying at a hotel with no clear information from the airline about when we will finally depart. This is completely unacceptable — a three-day delay without a...
I’m extremely frustrated with the way Qatar Airways and Yolcu360 have handled our refund request. I purchased a ticket for my father, but when he arrived at the airport, he was denied boarding due to being placed on a blacklist—something we were never informed about during the booking process. The ...
I’m extremely disappointed with both Qatar Airways and Yolcu360. I purchased a ticket for my father through Yolcu360, but when he arrived at the airport, he was denied boarding because his name was allegedly on a blacklist. The airline handed him a document confirming this and told us to request a r...
On February 26, 2025, I flew with Qatar Airways from Malaysia to Ankara. When I picked up my luggage at the Ankara airport, I saw that one of the wheels was completely broken. I immediately reported it to the appropriate staff at the airport. They filed a damage report and told me someone from the a...
On February 26, 2025, I flew with Qatar Airways from Malaysia to Ankara. When I picked up my suitcase at the Ankara airport, I noticed that one of the wheels was broken. I immediately reported the issue to the appropriate airport staff. They filled out a damage report and told me that someone from t...
On March 21, 2025, I arrived in Istanbul Sabiha Gökçen Airport from Jakarta on Qatar Airways flight QR955. At baggage claim, I was told my luggage didn’t arrive with the flight and would be sent to me via cargo within two days. They even followed up on WhatsApp, assuring me it would be shipped short...
On March 27, 2025, I booked my brother a confirmed Qatar Airways flight (A250228732751) from Esenboğa Airport to Riyadh, with a layover in Qatar. He had a valid ticket, confirmed reservation, Saudi Arabia residency permit, and documented proof of entry and exit. Despite presenting all of these at ch...
On January 19, I flew with Qatar Airways from Istanbul Airport to Bangkok Suvarnabhumi on flights QR246 and QR836. Upon arriving in Bangkok, I discovered that one of the wheels on my suitcase was broken. I immediately reported the damage to Qatar Airways staff at the airport, and they filed a damage...
Qatar Airways canceled my flight, and instead of offering a reasonable alternative, they extended my layover from 2 hours to 10 hours. When I tried to change the flight to an earlier date, they refused, saying changes were only possible two days before or after. As a result, I had to accept a later ...
I purchased my Qatar Airways ticket well in advance, yet when I arrived at the airport, I was told, "There are no available seats"—how is this even possible? I paid for my seat, and somehow, it was resold to someone else? This is beyond frustrating! I was left waiting for hours, completely stranded...
I purchased a Qatar Airways ticket for ₺54,000, and within just 12 hours, the price dropped to ₺42,000! Naturally, I wanted to reach out to the airline for assistance, but getting in touch with them is nearly impossible. Their customer service is completely unhelpful, and worst of all, they offer no...