On September 15, 2024, at 01:40 AM, my Turkish Airlines flight from Istanbul to Melbourne (PNR: UXU74F) was abruptly cancelled without any explanation. Throughout this process, I was provided with no assistance or support and was forced to remain at Istanbul Airport for 30 hours without sleep, food, or hotel accommodation. To make matters worse, I was told I could only continue my journey by purchasing a new ticket and was unfairly charged an additional ₺17,000, which I had no choice but to pay. When I contacted customer service, no real solution was offered, leaving me completely stranded and mistreated. This situation has caused me both financial and emotional distress, and I am demanding that Turkish Airlines refund the ₺17,000 fee I was forced to pay, issue a formal explanation for the cancellation and lack of support, and provide proper compensation for the hardship I endured. I can be contacted at n*******@icloud.com** for a prompt resolution.
On July 19, 2024, our 18:50 Brussels-Istanbul flight was canceled by Turkish Airlines. We had purchased tickets for the most suitable flight, the 02:00 AM THY flight to Izmir on July 20, as we were supposed to arrive in Istanbul at 23:50. The new flight time was rescheduled to 14:25 on July 20, mean...
On December 14, 2024, I traveled from Ankara to Istanbul for Turkish Airlines flight TK712 to Dhaka. Upon arriving in Istanbul, I was informed that my flight to Dhaka was delayed by 7 hours. The flight, originally scheduled for 7:00 PM, was rescheduled to 1:30 AM. However, no explanation for this de...
On 15.06.2025, I purchased a ticket for the 08:15 Astana–Antalya flight from Turkish Airlines, but when I arrived at the airport, I found out that my ticket had been canceled. No prior notice, message, or email was sent to inform me of the cancellation. I had to buy a new ticket for ₺14,000 and ende...
I purchased a Turkish Airlines flight ticket for 03/12/2023 at 14:20. However, due to health reasons, I need to cancel or suspend this flight. Despite there being 4 days left until the flight and according to Turkish Airlines' official website, there are still 1 day and 21 hours left before the c...
On November 4, I took a 23-hour Turkish Airlines flight from Turkey to the United States, and it was a terrible experience from start to finish. After the long journey, my baggage arrived severely damaged and was delayed by an entire day. Being abroad, I couldn’t call customer service, so I reached ...
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