I am writing regarding my compensation claim for TK4311 flight on 26 July 2023. The process started on 11 September 2025 and my claim was approved for a total of €800 (€400 for me and €400 for my sister). Payment details were initially provided. Turkish Airlines requested separate IBANs for each passenger, which I submitted on 23 September 2025. I was also informed that the compensation would be paid in Turkish Lira equivalent. The registration number for the feedback form is TK-13409527. As of today, 10 October 2025, no payment has been received, nor have I received any updates. I kindly request that the approved compensation (€400 each, in TL equivalent) be transferred to the provided IBAN accounts as soon as possible.
Hello, I have a case with Turkish Airlines that concluded in the Consumer Court on 10/04/2023. Turkish Airlines appealed the decision. Subsequently, on 17/08/2023, the case was ruled in my favor. Despite the court decisions being sent to them, I still created feedback. On 11/10/2023, they finally...
On January 7, 2024, I voluntarily gave up my seat on flight TK1769 from Istanbul to Prague due to overbooking and submitted a claim for the compensation I was entitled to on January 8, 2024. However, I have not received any response. Despite submitting feedback four more times since January 8, 20...
On 07.11.2023, during my Turkish Airlines TK0015 flight from Istanbul to Sao Paulo, my checked baggage was lost. Since my baggage could not be found within the specified 5+21 day period by Turkish Airlines, I was informed on 25.12.2023 that a compensation payment of ₺8485 would be made within 6-10 b...
Turkish Airlines is not providing me with the compensation and ticket refund that is my legal right and approved by Civil Aviation. For the refund process of ₺7,365 approved in my legally entitled feedback TK-9816087, I was asked to open a new request. Subsequently, I opened the record TK-9849986 a...
On 22.07.2023, I had a flight with Turkish Airlines from Istanbul Airport to Lisbon. Just before boarding, the staff informed us that there were extra tickets sold for this flight. As a result, we rescheduled our flight to the next day with a compensation agreement of €400. When we went to the Turki...
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