I would like to report the poor service I experienced during my recent trip with Turkish Airlines. My flight was cancelled, and I was kept waiting for approximately four hours without clear information or proper communication from your staff. Additionally, no assistance was provided for transportation or accommodation after the cancellation. This lack of support caused significant inconvenience and frustration. I hope you will review this situation and take the necessary steps to improve your customer service.
My flight ticket from Turkish Airlines was canceled without any explanation, and because I was unaware of the cancellation, I was forced to purchase a new ticket at my own expense. The THY counter staff did not provide the necessary information, leaving me stranded and inconvenienced. I spent about ...
I had a terrible experience with Turkish Airlines when my flight to Hatay was unexpectedly canceled. Even though they assured me they would transfer me to a different flight, the customer service team failed to follow through, leaving me in a state of uncertainty. Adding to the already chaotic situa...
I am at Istanbul Airport with Turkish Airlines. Our flight, which was supposed to depart at 7:40, has been canceled. We found out about the cancellation while waiting in line to check in our baggage. They told us to 'come back in an hour.' We asked again before the hour was up; it's early morning an...
Dear Turkish Airlines, I hope this message finds you well. I am writing to express my disappointment and frustration regarding the recent events surrounding my flight, TK006, scheduled for December 11 at 8:30 CST, from O'Hare International Airport (ORD) to Istanbul Airport (IST). Upon arriving at th...
My flight from Istanbul to Chicago with Turkish Airlines was delayed for more than 4 hours. I missed my transfer flight to Las Vegas. I spent the night at the airport instead of Las Vegas. My hotel ticket was burned. It's because my work is interrupted. I wrote feedback to Turkish Airlines customer ...
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