Jordan Aviation Logo

Jordan Aviation

Jordan Aviation Logo
Jordan Aviation

Complaints

3 complaints
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Verbal Abuse And Threatening Conduct By A Passport Control Officer

I am writing regarding a serious incident that occurred yesterday at Istanbul Airport at around 21:00, while I was trave...

Obilet Charged Me Extra Fees to Change My Jordan Flight

December 7, 2025 2:05 AM

I paid $988 for my ticket through Obilet for three people. When I wanted to change the ticket or put it on hold, I was a...

Jordan Aviation Flight Delayed for Seven Hours Without Notice

May 1, 2024 10:58 PM

Our Jordan Aviation flight scheduled for May 30, 2024, was originally scheduled to depart at 3:15 PM. However, without a...

Brand Overview: Jordan Aviation

Jordan Aviation Company (JAV) is Jordan's first privately owned airline. Founded in 1998 by Captain Mohammad Khashman, the airline began flying operations in October 2000 and is headquartered in Amman, Jordan. It operates passenger flights and aviation services across destinations in the Middle East, Turkey, and other regional markets.

Contact Info

Customer Support Email: [email protected]

Main Customer Service Phone: +962 6 550 1760

Mobile/WhatsApp: +962 7 7777 7735 / +962 7 7700 7772

Industry and Operations

Jordan Aviation operates in the commercial aviation and air transportation industry. The airline provides short- and long-haul passenger services and also operates charter flights, aircraft leasing and aviation-related services.

  • Domestic and international passenger flights
  • Scheduled and charter flight services
  • Flights between Jordan and destinations across the Middle East
  • Flights to Turkey and other regional destinations
  • Online flight booking and booking management
  • Online check-in and seat selection
  • Baggage and passenger services
  • Aircraft leasing and wet-lease services
  • Travel and aviation services for organizations and other operators

User Sentiment

Customer concerns about Jordan Aviation commonly involve flight schedules, cancellations, booking changes, refunds, baggage, and communication with customer service. Complaints and support requests can also arise when passengers need clarification about tickets, flight disruptions, or arrangements made through travel agents.

  • Flight delays and schedule changes
  • Flight cancellations and disrupted travel plans
  • Refund and ticket-rebooking concerns
  • Baggage delays, loss, or damage
  • Booking and payment problems
  • Difficulty changing or cancelling reservations
  • Check-in and passenger-service issues
  • Delays in receiving responses to complaints or support requests

Share Your Experience

If you have experienced a booking, cancellation, refund, baggage, flight, or customer service issue with Jordan Aviation, share your experience on Xolvie to help other passengers understand common problems and available support options.