My original flight was canceled and rebooked by Turkish Airlines due to unforeseen circumstances. How do I confirm the new flight?

On September 15, 2024, at 01:40 AM, my Turkish Airlines flight from Istanbul to Melbourne (PNR: UXU74F) was abruptly cancelled without any explanation. Throughout this process, I was provided with no assistance or support and was forced to remain at Istanbul Airport for 30 hours without sleep, food,...

On my Turkish Airlines flight from Dalaman to Sivas with a layover in Istanbul, I missed my flight to Sivas because my plane landed late in Istanbul. We were supposed to attend our sibling's wedding, and since there were no other flights to Sivas on the same day, we changed our tickets to a flight t...

On 15.06.2025, I purchased a ticket for the 08:15 Astana–Antalya flight from Turkish Airlines, but when I arrived at the airport, I found out that my ticket had been canceled. No prior notice, message, or email was sent to inform me of the cancellation. I had to buy a new ticket for ₺14,000 and ende...

On June 11th, 2025, my Turkish Airlines flight TK2469 from Adana to Istanbul turned into a serious sequence of issues. The flight was delayed 4 times (17:55 → 18:30 → 19:00 → 19:40) and finally cancelled, with a replacement flight scheduled for the following day. During this long period of uncertain...

I missed my departure flight on May 15, 2025, and Turkish Airlines canceled my return ticket without asking me and without informing me. They did this without issuing a refund or providing any explanation. I was left in a very difficult situation abroad and had to purchase a new, very expensive tick...

Hello, I received a message stating that my flight TK2313 on March 1st at 10:40 with the reservation code ULUE73 was canceled, and a new flight was scheduled as TK6953 at 12:50. Then, I received another message informing me that this flight was rescheduled to 13:50. When I arrived at the airport aro...

I purchased a ticket from Turkish Airlines, but my flight was canceled due to weather conditions. Following this, I requested a full refund, but instead of processing my request, Turkish Airlines issued a travel voucher without my consent. Since I have no way to use this voucher, I contacted custom...

My return flight from São Paulo to Istanbul with the PNR code V6RC6P was shown as 10:05 on my application on 08.02.2025. After checking in, it suddenly changed to 04:05 and I missed my flight. In the customer service conversation with my wife on 08.02.2025 at 18:42, the representative openly admitte...

Early (in July) we bought tickets from the Turkish Airlines website for December 10th Dalaman - Istanbul - Miami and return (in January) Miami - Istanbul - Dalaman. These tickets cost 75.000 TL, I bought them directly from the Turkish Airlines website in order not to have any problems. On September ...

Although I arrived at the final gate for Turkish Airlines flight TK2646 from Istanbul to Elazig, scheduled to depart at 21:05 on 23.10.2024, at 20:43, I was told that the gate was closed, and my ticket was canceled, leaving me stranded. The monitor displays only showed a "final call" warning for tho...

I had a flight (TK1097) to Tivat with Turkish Airlines, but it got cancelled, so they put me on a flight to Podgorica 4 hours later. It's very frustrating that the trip from Podgorica Airport to my hotel takes two and a half hours. I was meant to get to my hotel by 6 PM at the latest, but now it loo...

The ticket I purchased 3 months ago was suspended by the system of THY. Even though it was confirmed by the representative that it was absolutely not my fault, I am still waiting for them to issue me another ticket for tomorrow. My flight is from Istanbul to Houston. I recently received a call sayin...

On September 26, 2024, I flew from Istanbul to Chișinău with a return flight booked for September 28, 2024, through Turkish Airlines (THY). Despite having all the proof—boarding pass, camera footage, and an entry stamp in my passport confirming my flight—I was informed that THY's system showed my ou...

On September 9, 2024, I took a Turkish Airlines flight from Izmir to Shanghai. Shortly after boarding, the flight attendants began serving tea and sandwiches, but before it was our turn, the service was canceled as the plane started its descent. While still in the air, I received a message that our ...

My flight ticket from Turkish Airlines was canceled without any explanation, and because I was unaware of the cancellation, I was forced to purchase a new ticket at my own expense. The THY counter staff did not provide the necessary information, leaving me stranded and inconvenienced. I spent about ...

I booked a round-trip flight with Turkish Airlines from Antalya to Washington on May 1st, with my return flight scheduled for September 13th. When I tried to view my reservation, I received an error message and called customer service. They informed me that my ticket had been deleted and couldn't ex...

Van-Ankara 15:10 Turkish Airlines/Anadolu Jet joint flight with flight number TK4731 on 18.01.2024 was canceled and my military team and many passengers were victimized. Even though we were enrolled in the reserves, we were not allowed on board and could not return to our main duty station, to which...

We booked a flight from Ankara to Nice for September 8, 2024, months in advance. However, two days ago, we received a message from Turkish Airlines stating that the Ankara-Istanbul leg of the flight was canceled. When we called the call center, we were informed that since we purchased the ticket wit...

Don't believe Turkish Airlines if they send you a delay message. My boarding pass was updated to reflect a one-hour and forty-minute delay. After an hour, when I was certain I had missed my flight, they suddenly sent another message stating that it would depart at the scheduled time. As a result, ap...

@TurkishAirlines My flight TK82 Boston to Istanbul got cancelled on July 27th. I am a mother traveling solo with her baby. Call center told us to EITHER: reschedule our flight without being able to guarantee a bassinet seat (possibility to hold my baby in my lap for 10 hours) OR to refund me and reb...

To take advantage of affordable prices on the Turkish Airlines website, we purchased plane tickets for 11 people on 14.01.2024 for the SAW/Antalya Antalya/SAW route. Our travel dates are August 25-31. Since we have a 2-year-old son, we chose not to travel by car. From the date of purchase until now,...

I arrived at Giresun Airport 40 minutes before (10:20) my 11:00 THY flight from Giresun to Istanbul with my child, but I was not allowed to board the plane. You can check the camera recordings for my entry time to the airport. I felt extremely embarrassed as my child was crying loudly beside me. It'...

This will be a long complaint, so I'll start with a summary. Due to an error by Turkish Airlines, I had to spend three days in a country I visited for tourism, and Turkish Airlines is blaming me for the issue. On July 4, 2024, my flight from Cali (Colombia) to Barcelona (Spain) (CLO-BOG, BOG-Istanbu...

I purchased a flight ticket with the number TK/WJIBZC from Turkish Airlines for my mother and siblings. The flight was scheduled for 8:30, and we arrived at 7:35. They told us we were 5 minutes late, the plane doors were closed, and our ticket was canceled without a refund. We were told there was no...

I purchased a direct international flight ticket from THY, only to be informed later that my flight would be operated by Ajet and that my direct flight had turned into a connecting one. I called both companies, but they kept passing the responsibility to each other. I then visited the THY office, wh...