The ticket I purchased 3 months ago was suspended by the system of THY. Even though it was confirmed by the representative that it was absolutely not my fault, I am still waiting for them to issue me another ticket for tomorrow. My flight is from Istanbul to Houston. I recently received a call saying that my new ticket had been issued and that I would receive an email shortly after the call. However, since I haven’t received any email, I called back, and now they are telling me that my ticket hasn’t been issued yet and that I need to wait for the department to call. Due to this situation, I will be contacting my lawyer to explore legal options.
Hey, on October 24th, I got a ticket for a flight from Malatya to Istanbul with THY at 8:30 AM. On the same day, I also got a ticket for a flight from Istanbul to Azerbaijan at 12:10 p.m. You know what? The flight from Malatya to Istanbul on Turkish Airlines was delayed for four hours. Well, it look...
I purchased a ticket from Turkish Airlines for a flight on July 13th at 20:40. I was informed that my ticket was deactivated due to a payment dispute. After consulting with my bank, I confirmed that there was no payment dispute and requested the cancellation of any existing disputes, which I documen...
Where is my THY ticket? In July 2023, I purchased a Erzurum-Istanbul flight ticket. I fell ill, was hospitalized, and underwent surgery. While I was in the hospital, I called the customer service 48 hours in advance to explain my situation. The representative I spoke to told me that they would sell ...
THY is not canceling my fully flexible return flight ticket and not refunding the ticket fee. I purchased a fully flexible flight ticket from the THY Sabiha Gökçen Airport sales office, paying twice the normal ticket price, because my return date might change. Due to a change in my return date, ...
I am filing a complaint about a ticket I purchased on August 30th. I bought a ticket from Turkish Airlines (THY), and when I arrived at the airport, I was told that my ticket was put on hold because my ID did not have a photo. They said I had 10 days to resolve this issue. After fixing my ID, I cont...
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