On my Turkish Airlines flight from Dalaman to Sivas with a layover in Istanbul, I missed my flight to Sivas because my plane landed late in Istanbul. We were supposed to attend our sibling's wedding, and since there were no other flights to Sivas on the same day, we changed our tickets to a flight to Kayseri, a city close to Sivas. We rented a car in Kayseri and incurred rental expenses, and we also spent money on fuel to reach Sivas on our own. In addition to the financial loss, we arrived in Sivas at 2:00 AM on our own, instead of the planned 7:00 PM, and our entire day and night were ruined by spending them on the road. On top of all this, Turkish Airlines responded to our request for flight compensation with the statement, “The disruption occurred beyond our control, so we cannot provide flight compensation.” Our trust in Turkish Airlines, which we consider one of the world's leading airlines, has been shaken. We had even received flight compensation from another airline company, which I prefer not to name, referred to as “cheap” or “flying minibus,” in a similar situation.
I purchased a ticket from Turkish Airlines for the Istanbul-Sivas flight on November 13 at 09:15 (for my brother's daughter's engagement on November 17). Due to reasons from the wedding hall, the engagement was postponed to November 25. Since I work in a government office, I planned to use my remain...
On August 7th, I was denied boarding for my Turkish Airlines flight scheduled at 19:15. When I contacted customer service, they informed me that it appeared as though I had missed the flight. However, I was at the airport and was told that the gate had closed and I could not board. Meanwhile, other ...
On my return flight from Cyprus to Istanbul with Turkish Airlines, my baggage was supposed to be delivered to Istanbul Airport but was instead sent to Sabiha Gokcen Airport. I was told that it would be delivered to my home by 1 PM, but it still hadn't arrived by 2 AM, and no information was provided...
On 17.09.2023, our flight from Diyarbakir to Dalaman with a layover was initially scheduled for 09:05 but was changed to 10:15 on 24.08.2023. Based on this new time, I paid for a rental taxi in Dalaman. However, the flight time changed again, and I had to pay extra for the taxi. Due to the flight de...
I experienced an issue with Turkish Airlines and Obilet. Months ago, I purchased a ticket from Muş to Istanbul. As a private sector employee, I managed to get only a two-week leave for my wedding. After the wedding, I received a message that my morning flight for the following day's vacation was can...
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