Don't believe Turkish Airlines if they send you a delay message. My boarding pass was updated to reflect a one-hour and forty-minute delay. After an hour, when I was certain I had missed my flight, they suddenly sent another message stating that it would depart at the scheduled time. As a result, approximately 20-25 passengers missed their flights. They did nothing about it. Now I have to deal with getting a refund for the flight I missed because of them. The call center tells me to go to the airport, and the airport ticket office tells me to contact the call center. Nobody knows what they are doing. I want compensation for my financial and emotional losses.
I purchased a ticket from Turkish Airlines for a domestic flight. 20 minutes later, I wanted to cancel the ticket. They said the cancellation request could not be processed because they couldn't access my account. However, when they were withdrawing money from my account while purchasing the ticket,...
Turkish Airlines did not allow me to board the plane and is not providing a refund. On my Belgrade-Istanbul-Panama-Santiago flight, I boarded the plane in Belgrade without any issues. In Istanbul, I completed the check-in process without any problems, and at no point was I informed that I would not ...
Although the flight was 40 minutes away, they did not let me and my family on the plane, claiming we were late. Despite the fact that my spouse was on the same flight, they labeled me as 'late' and denied us boarding. To make matters worse, they made us buy 5 new tickets for our family of five. As i...
I missed my departure flight on May 15, 2025, and Turkish Airlines canceled my return ticket without asking me and without informing me. They did this without issuing a refund or providing any explanation. I was left in a very difficult situation abroad and had to purchase a new, very expensive tick...
Issue with Turkish Airlines Dear officials, I would like to point out that the flight ticket sold to me was changed without any weather conditions. They make a plan and offer a suggestion. Like other passengers, I assumed that my flight, originally scheduled for 23:45, was moved to 00:10, thinking t...
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