I purchased a ticket from Turkish Airlines, but my flight was canceled due to weather conditions. Following this, I requested a full refund, but instead of processing my request, Turkish Airlines issued a travel voucher without my consent.
Since I have no way to use this voucher, I contacted customer service again to request my rightful refund. However, I was told, "Since a travel voucher has been issued, we can no longer process a refund." This is completely unfair—I never agreed to a travel voucher in the first place!
How can such a large airline mishandle a simple refund process like this? Turkish Airlines, process my refund immediately! Has anyone else experienced this issue?
I bought a ticket from Turkish Airlines one month ago and have repeatedly requested a refund, yet they've completely ignored all my inquiries. Every time I contact their call center, I get nothing but vague excuses—claiming they're waiting for feedback or additional information, which I've already p...
While purchasing a ticket from Turkish Airlines, I accidentally selected a previously saved date. As a result, I ended up buying the ticket. Within 5 minutes, I called the Turkish Airlines Call Center. They advised me to provide feedback, which I did. However, they are now saying they won't refund m...
I could not use the ticket I had previously purchased from Turkish Airlines due to the earthquake. My ticket was suspended for this reason. Although I wanted to use it several times after it was suspended, I could not use the ticket due to incorrect information provided by customer services. Later, ...
I had purchased a round-trip flight ticket from Ankara to Malatya with Turkish Airlines for New Year's. However, the outbound flight was canceled twice, so I couldn't go and requested a refund. The refund amount was credited to my account partially. I then filed a request for the missing amount and ...
We bought round-trip tickets for my wife for March 20 (Munich-Istanbul) and April 13 (Istanbul-Munich) using a €480 travel voucher we received, paying only €230. Due to an emergency, we needed to change these flights to a week later. However, this is where the nightmare with Turkish Airlines custome...
Comments