After reviewing Turkish Airlines' baggage regulations, I've come to the realization that I may need to acquire additional baggage allowance. How I can obtain extra baggage allowance?

I purchased a ticket with Turkish Airlines for the Ankara–Hurghada flight on July 27 (via Istanbul), which includes only cabin baggage. Since we are traveling as a group of seven and need to bring items such as sunscreen, perfume, etc., that cannot be limited to under 100 ml, we decided to purchase ...

I sincerely congratulate! Turkish Airlines for being the first and only airline to impose a single baggage limit on intercontinental flights. The system calculated a whopping 188,000₺ for an additional 23 kg bag—yes, you heard that right, 188,000₺! This is an absolutely absurd and unacceptable prici...

As part of an EU project, we, as an official government institution, purchased tickets through Turkish Airlines (THY) for a work-based observation trip to Italy. According to the National Agency's agreement with THY, we were supposed to receive a 15% discount and a 40 kg baggage allowance. However,...

As part of an EU-funded project, we, as an official government institution, purchased Turkish Airlines (THY) tickets for a work-based observation trip to Italy. According to the National Agency's agreement with THY, we were entitled to a 15% discount and a 40 kg baggage allowance using a promotional...

Before our Turkish Airlines flight from Thessaloniki to Istanbul at 21:45 local time on November 16, 2024, during check-in, Turkish Airlines requested an extra fee of €37 because I had purchased three pieces of 23 kg luggage in advance. When I handed over two suitcases weighing 30 kg and 21 kg in to...

I'm traveling abroad with Turkish Airlines, and they're asking for an extra fee for additional baggage that's almost as much as the ticket price I've already paid. Can you believe it? It's ridiculous that there's no extra baggage allowance besides the 8 kg of hand luggage. It's absolutely unacceptab...

Hello. On August 10th 2024, My daughter was flying Turkish Airlines, flight 4002 to Ercan, Cyprus (layovers in Antalya and Istanbul). I had paid out their fees and was shocked when she was requested to pay a fee of around $470 USD for my first checked bag (suitcase) before flight! Look, it was just ...

When purchasing my flight ticket, I was misled into buying a ticket without baggage. Later, I was charged an exorbitant fee for additional baggage. While Azal Airlines charges 40 USD for 23 kg of baggage, Anadolu Jet charged me ₺4050 for 16 kg of additional baggage. This situation shocked me and cau...

I purchased a ticket for myself from the official THY website for a flight from Istanbul to Berlin on 9.7.2024 and a return flight from Ljubljana to Istanbul on 30.7.2024. For the outbound flight, I selected the extrafly option, which included an 8kg cabin baggage and a 23kg checked baggage allowanc...

On June 13, 2024, I took my wife and our two children, one 10 months old and the other 5 years old, to Kahramanmaraş Airport for their flight to Pristina. After completing the check-in process for the Istanbul flight, my wife wanted to check in two cabin bags weighing 16 kg each along with the regul...

Despite clearly showing in their system that I am a student, Turkish Airlines is not granting my student extra baggage allowance. Resolving this should not be so difficult! Recently, their lack of attention to our national volleyball players (forcing them to sit in economy seats on a commercial flig...

Hello, When I went to the baggage drop/check-in point in Brussels with my spouse, I showed my bags and asked if I could take them with me. They said I could. I asked them to weigh my bags to avoid any issues, and I put one on the scale. (The bag I put on the scale is the one that the ticket contr...

I purchased a Turkish Airlines ticket for the Ankara-London flight on 09.06.2024. When I bought the ticket on 25.03.2024, I was entitled to certain online services such as purchasing extra baggage online and online check-in. However, these rights were revoked by Turkish Airlines due to the flight be...

Hello, we were victims of Turkish Airlines and their Customer Service. I booked 5 tickets from Istanbul to Sharm El Sheikh for both ways via a website specializing in this business. I added those flights to my Turkish Airlines application. After a few days, I received a message that our first flight...

I purchased a ticket from Anadolu Jet, part of Turkish Airlines, on February 28, 2024, for a flight from Düsseldorf to Sabiha Gökçen on April 4, 2024. I was informed that after March 31, Turkish Airlines and Anadolu Jet would separate, and Turkish Airlines would no longer service the April flight. H...

I want to express my dissatisfaction with the additional charge I incurred for my ski baggage on a Turkish Airlines flight from Bosnia and Herzegovina to Istanbul Airport. As per the information provided on Turkish Airlines' website, you can bring one set of ski equipment with you on international f...

I purchased a round-trip ticket from Istanbul to Tivat for April 10th - 14th through Skyscanner, and Etstur appeared as the cheapest agency. On THY's website, it stated that the EcoFly fare includes 15 kg of checked baggage and 8 kg of cabin baggage, as shown in the screenshot I provided. Trusting t...

On February 21, 2024, I flew from Prague to Istanbul with Turkish Airlines along with my 11-year-old daughter. I paid for my daughter's ticket using Miles & Smiles points, while I purchased my own ticket with cash. I had a baggage allowance of 23 kg, and my daughter had 20 kg. We had only one suitca...

I requested feedback for the Ministry of National Education scholarship discount from Turkish Airlines, but the staff told me I couldn't get my code. Due to the incorrect feedback from the staff, I proceeded with the ticketing process. The company reviewed the situation, accepted it, and immediately...

On February 5th, for the 17:15 THY Paris - Istanbul flight, I joined the queue at the corporate section to complete my check-in process. The staff mentioned that I had excess baggage and refused to process my check-in. Due to my limited foreign language proficiency, I requested to speak with a Turki...

On August 25, 2023, I purchased tickets for Istanbul-Zurich (January 20, 2024) and Zurich-Istanbul (January 27, 2024). While buying the tickets, I made sure to include the appropriate baggage allowance to avoid extra charges for transporting my ski equipment. However, Turkish Airlines informed me th...

On January 25, 2024, I purchased a ticket from THY for a flight from Istanbul to Krakow. As an Erasmus student, I used the promotion code provided under the protocol agreement between the Turkish National Agency and THY. According to this promotion code, I am entitled to 40 kg of baggage allowance a...

I purchased separate tickets from Medina to Sabiha Gokcen for myself and 10 friends (2352214796730). Everyone confirmed their baggage allowance as 20+8 kg. However, I realized my baggage allowance was 8+0 kg. Upon checking, I discovered I made an error while purchasing the ticket in a hurry. To r...

I just bought a ticket from Turkish Airlines and it came with a baggage allowance of 23 kg. Unfortunately, when I reached Baku, I received the disappointing news that my ticket did not include any baggage allowance. I was then requested to make a payment of 134.35 manats. I was quite surprised by th...