I requested feedback for the Ministry of National Education scholarship discount from Turkish Airlines, but the staff told me I couldn't get my code. Due to the incorrect feedback from the staff, I proceeded with the ticketing process. The company reviewed the situation, accepted it, and immediately sent a new code. However, neither my baggage allowance nor my discount was applied.
I am tired of waiting for responses to my feedback for weeks! My flight is tomorrow, and I have less than 24 hours left; my baggage allowance still hasn't been applied.
If necessary, I will fly with a layover, but it is better than receiving this treatment. It seems they are delaying the feedback response until after the flight.
I hope easyJet starts flights to Turkey soon to end this monopolized situation. If anyone reading this can authorize and apply my baggage allowance within 2 hours, my case number is: 10409842.
I have been trying to obtain a MEB Scholarship discount code from Turkish Airlines for a while. Despite mentioning that my flight is after November 1st, I continuously received codes valid only until November 1st. When I requested a new code, I reapplied due to a surname change from marriage, but ag...
I wanted to change the award ticket I purchased with my points from Turkish Airlines 4 days before my flight. The fare differences were calculated and everything was agreed upon, but my new ticket was never issued. Each time, I was told to call back in 2 hours because the approval email from the ope...
Despite clearly showing in their system that I am a student, Turkish Airlines is not granting my student extra baggage allowance. Resolving this should not be so difficult! Recently, their lack of attention to our national volleyball players (forcing them to sit in economy seats on a commercial flig...
back on July 3rd, I sent my feedback to Turkish Airlines, but it's been until today, July 27th, and I still haven't heard anything back from them. I'm kinda worried that my feedback numbers, 8899904 and 8899889, haven't been dealt with quickly, been, 24 days and they haven't even bothered to ackno...
I am extremely disappointed with Turkish Airlines. On Monday, July 8th, we set out from Elazig to Bodrum with a layover in Istanbul. We planned a 3-day vacation. Unfortunately, due to the layover in Istanbul, we couldn't receive our luggage. We were a group of 5, including two children, and our lugg...
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