Sidra Chain

I’ve been trying to complete my KYC verification in the Sidra Chain app, but my documents are stuck in the review process, and I can’t seem to move forward. It’s incredibly frustrating to encounter the same issue over and over again without receiving any assistance or guidance. I reached out for ass...

Dear Sidra Chain/KYCPort Team, I have completed my KYC submission since August 2024 using the KYCPort system. However, my identity verification has still been showing as "Under Review" for many months now. I have already earned over 120 ST tokens and want to fully participate in the SidraChain ecosy...

My Sidra Chain account was hacked, and I can’t log the hacker out. I’ve already changed my password to something very complicated, but it didn’t help. I can’t receive an OTP, so I’m unable to force a logout on all devices. I’ve tried many ways to remove the hacker, but nothing has worked — the hacke...

Someone using this Sidra ID hacked my account from Nigeria and stole 383 Sidra Coins. Please help me recover them. The hacker's wallet address is 0x81F44047147a5F6A5A8c004D62Ad30670C281***. I kindly request that you take action against this scammer and help me get my stolen funds back.

Dear Support Team, My Sidra Chain KYC is still pending despite submitting all required documents. Please check and resolve this at the earliest. Let me know if any further action is needed. Thanks.

My Sidra Chain account is blocked. Please help me. I have repeatedly tried to access my account, but it remains blocked. I kindly request your assistance in unblocking it as soon as possible. My account ID is 94e05537db12c***.

I’ve been trying to complete my KYC verification on the Sidra Chain app, but my documents have been stuck under review for a long time, and I’m unable to move forward. It’s exhausting to face the same issue over and over again without any guidance or proper support. I’ve reached out Sidra Chain cust...

My KYC verification with Sidra Chain has been stuck under review for a while now and still hasn’t been completed. Recently, I received an update stating that “KYC verification must be completed in-person at the branch during your scheduled appointment. Online verification is not allowed and is not a...

I’ve been working on my KYC verification in the Sidra Chain app, but every time my documents are in under review , but I'm still stuck at this point. It’s really tiring to keep facing the same problem repeatedly without any help or direction. I got in touch looking for some help, but I still haven't...

I’ve been working on my KYC verification in the Sidra Chain app, but every time I try, I keep running into errors and it won’t accept my documents. I went through all the steps and double-checked everything, but I'm still stuck at this point. It’s really tiring to keep facing the same problem repeat...

My Sidra Chain account shows the message "User is not allowed to authenticate." It's been more than four months now. The email linked to the account is sunusisulaiman*****@gmail.com. I don’t even know why this is happening. Please, I really want my account back. I opened the account in 2022. One day...

My Sidra Chain account has been blocked for about a month, preventing me from mining, which is a significant loss for me. What’s most frustrating is that I don’t even know what I did wrong to be blocked, so I can avoid it in the future. Please help me resolve this issue so I can continue using my ac...

My Sidra Chain account is blocked. My name is Ngwu C*** A***. Please, I need help to unblock it. I have submitted complaints many times, but it is still blocked by CAPTCHA. I do not know what else to do. I am still stuck without access to my account.

Good morning. My Sidra Chain account is blocked and I need help. My name is Favour D***. Please unblock me so I can resume my winning. My account has not been verified but you can verify my identity through a video recording to confirm it is me. Please unblock my account.

My Sidra Chain account has been blocked, and I don't know what I did to cause this. I tried to log into my account, but I didn't have a good network connection. I then attempted to use a VPN to log in, and since then, my account has been blocked. How can I get my account unblocked, recover my accoun...

My Sidra Chain user account is not allowed to authenticate, and this problem has been ongoing for three months. The issue is related to my Gmail account at mdalaminahamed***@gmail.com. Please resolve this problem as soon as possible. I would be very grateful if the Sidra team could fix it quickly, a...

I joined Sidra Chain in 2022, but my account is still not verified. I tried adding another KYC, and I was informed that my account was suspended. Sidra Chain, please consider my situation and verify my account. I am the real owner of the account, and I am requesting that you unsuspend my account as ...

Good morning, please, my Sidra Chain account is blocked. Please help me. My name is Udemba O*** M***. Please unblock me so I can resume my winning. My account has already been verified. You can verify my identity through a video recording to confirm it is me. Please unblock my account.

It's quite annoying since Sidra Chain's OTP system has been giving me recurrent problems. Every time I try to log in, I input my email and password correctly and the system notes that the two-step verification code has been sent. The OTP never shows up in my inbox or spam folder, though. This is the...