
Sidra Chain

Complaints
Sidra Chain Account Recovery Request - 2FA Lockout
I am a verified user of the Sidra Chain mobile app, and I am currently unable to access my account because it has been h...acked and taken over by someone else. The hacker has set up two‑factor authentication (2FA) on my account, so I cannot log in at all, and is now demanding 10,000 in order to releas
Sidra Bank 2FA Reset Request After Device Loss
I am a Sidra Bank app user based in Lagos, Nigeria, and I have been unable to access my account since early December aft...er losing my Redmi phone. My two-factor authentication for the Sidra Bank app was set up on that phone, and I unfortunately did not back up my Sidra 2FA codes. As a result, I have
Sidra Account Recovery Request After Lost Authenticator Code
I am writing to report an access issue with my Sidra account linked to my Gmail address, murtalabel****@gmail.com. About... a week ago, I accidentally deleted the Sidra Authenticator code from my authenticator app. Since then, I have been unable to log in to my Sidra account. Because the authenticator
Complaint Regarding Sidra Chain Account Deactivation
My name is Abdulrahman Aamir Al***, and I am a user of Sidra Chain in Nigeria. Today, my Sidra Chain account was suddenl...y deactivated without any prior notice or explanation, and since then, I have been unable to access my funds or use the service. I did not receive any message or reason from Sidra
Sidra Chain KYC Port Login Issue Due To 2 Factor
"Thanks to the Xolvie and Sidra teams, my complaint has been resolved. I am now on board. Thanks again to both of you."
Sidra Chain Goggle Authenticator Not Working
I was using Google Authenticator on my Android phone, which I lost about two months ago. Since losing my device, I have ...been unable to access my Sidra Chain account because the two-factor authentication codes were only available in Google Authenticator on that lost phone. I have not been able to res
Sidra Chain Autheticator Code Not Recieving, Authenticator Not Generating 2FA Code
For about a month, I have been experiencing a problem with the authenticator for my Sidra Chain account. The authenticat...or is not showing the verification code and instead is asking for a key, so I am unable to use 2FA properly, which is preventing me from proceeding with my account security as I wo
Sidra Support Fails to Respond After User Loses Google Authenticator Access
I use the Sidra mobile app and have been securing access to my account with Google Authenticator on my Android device. R...ecently, I mistakenly deleted all my verification codes in the Google Authenticator app, and as a result, I completely lost access to my Sidra account, which was protected with two
Sidra Chain Authenticator Codes Not Working
I am a user of the Sidra Chain platform, and I have been unable to use my account properly because my two-factor authent...ication (2FA) codes are not working. For at least the past three weeks, the codes generated by my authenticator app have not been accepted by Sidra Chain, which prevents me from co
Authenticator Problem With My Sidra Account
I have been unable to access my Sidra account through the Sidra mobile app on my Samsung Galaxy S20+ for about a week be...cause the system is asking for an authenticator, even though I do not have any authenticator app connected to my Sidra account. When I try to sign in, I am blocked at the authentic
Sidra Dashboard 2FA Lost - Unable To Access Account
I have been unable to log in to my Sidra Dashboard app because I lost access to my two-factor authentication code and ca...n no longer complete the 2FA step. This problem has been ongoing since 2025. My Sidra account is registered to the email address inura0***@gmail.com. I had enabled two-factor authe
Sidra App 2FA Issue - Phone Stolen and Unable To Access Account
I am writing regarding an issue I have been experiencing with the Sidra app and its two-factor authentication (2FA) syst...em. Around 3–4 months ago my phone was stolen, and since then I have been unable to access my Sidra account because I cannot receive the 2FA codes on that device anymore. After los
Sidra Authenticator Recovery Fails for One Month
I have lost access to my Sidra Authenticator for my Google account for abou...t one month and have not been able to log in. I tried many times to recover
Sidra Account Recovery Needed After Authenticator Code Loss
I am a user of the Sidra app, and I have been unable to access my account since the first day of this month because I am... locked out by two-factor authentication (2FA). I lost access to my authenticator codes, and as a result, I can no longer complete the 2FA step required to log in. So far, I have
Appeal For Sidra Chain Account Reactivation
I am writing regarding an issue with my Sidra Chain user mining account, wh...ich is registered under the username @basylia05 and the email address basil
Sidra Chain Support Not Responding After 2FA Lockout
I previously set up two-factor authentication (2FA) on my Sidra Chain account using Google Authenticator. On 31/10/2025,... when I tried to log in, the system requested a 2FA code, but I discovered that the Sidra Chain account entry had disappeared from my Google Authenticator app. I do not have any ba
Sidra Network Locked Me Out After I Lost My 2FA App
I am a user of Sidra Network, and I have lost access to my 2‑factor authent...ication. Two days ago, the 2FA application I was using was deleted from my
Sidra Chain Google Authenticator Not Working on New Phone
I am experiencing a problem accessing my main user account on the Sidra Chain website due to Google Authenticator. About... five days ago, I changed my phone, and after switching devices, my previously registered Google Authenticator codes did not transfer to the new phone. Because of this, I am unabl
Sidra Chain Fails to Respond After Deactivating User Account
My name is Chidi Uz***, and I am a user of the Sidrachain network. On 30-12-2025, my Sidrachain account was deactivated ...without any clear explanation, and this situation has now been ongoing for about 21 days. During this period I have written to the Sidrachain support team several times, but I have
My Sidra Chain Account Has Been Deactivated Since Last Month
My Sidra Chain account has been deactivated since last month, and since then, I have been unable to log in and use the s...ervices. I did not receive any clear information or explanation about the reason for this deactivation. Because my account is deactivated, I cannot access my profile or benefit fro
Sidra Chain Support Ignored My Account Recovery Request
I have been unable to access my Sidra Chain account for more than three months because I lost access to my Google Authen...ticator and therefore cannot log in. My account is registered with the e‑mail address hermanchar***@gmail.com. There are more than 100 tokens in my account, which, although not yet
Complaint About My Stolen Sidra Chain Token
Three days ago, my Sidra wallet was hacked, and a total of 805 Sidra coins were stolen from my account. The stolen funds... were transferred to the following wallet address: 0x97dbc2652Aa256Eb8f58f603dC9375C9F17A8bC3. I did not authorize any such transaction, and I did not share my access information o
I Have Been Unable To Access My Sidra Chain Account
I have been unable to access my Sidra Chain account through the Android application for about one month. Until this issu...e occurred, I was always logging in only with my password and had never activated or linked Google Authenticator or any other additional security method to this account. Recently,





















