Sidra Network 2FA Error Locked Me Out of KYC Verified Account
I have a fully KYC-verified Sidra Network account linked to the email address freema***@gmail.com, and for the past two days I have been completely locked out of the Sidra Network mobile app due to a 2FA problem. While setting up my security, I initially generated a 2FA code and tried to use it, but then I mistakenly generated another code after the account setup. Since then, every login attempt only returns wrong or invalid 2FA codes, so I can no longer access my account. I have also tried using my passkey, but that does not work either, and I believe this failure is from your side, not from my device. Because of this, I cannot log in at all, despite my account being KYC completed and fully legitimate. I have already sent several emails and tweets to Sidra Network support about this situation, but I have received no response so far and my access problem remains unresolved. I am requesting that you urgently disable the current 2FA on my account and provide a secure manual verification and account recovery link so that I can regain access to my Sidra Network account. I kindly ask you to review my case as soon as possible, complete any additional verification you may require, and restore my access without further delay.
This situation is causing significant stress within the community and among users. I have sent countless emails and received no response. I have also posted tweets about the issue, yet there has still been no response.




