On December 2, 2025, my credit card was charged a subscription fee through Coursera for order number 440248861 without m...y knowledge or explicit consent. Although I noticed the transaction about 20 minutes later and canceled the subscription, the charged amount has not been refunded to me. I became
On October 15, 2025, a charge of $38 was made from my Coursera account without my knowledge. I had not purchased any ser...vice or subscription, so I cannot understand why this charge was applied. The account associated with this transaction is a***********@gmail.com. This is the first time I have exp
An app called Coursera charged $77 from my account even though I do not have any active subscription. This charge appear...ed out of nowhere. I’m a student, and I had just received 3,000 TRY from my student loan (KYK), leaving me with only about $77 after this charge. I am requesting an immediate refu
I am a citizen of the Republic of Türkiye, currently living independently and struggling with high inflation and a very ...low income compared to global standards. I initially signed up for a one-week trial to explore the course, but due to unexpected family issues, I had to change my residence and tra
I am a citizen of the Republic of Türkiye, living independently from my family and trying to make ends meet on a very li...mited income under high inflation conditions. I signed up for a one-week free trial to review the course; however, due to unexpected family issues, I had to relocate and travel bet
Dear Coursera Team, My name is İdil S. U., and I signed up for a Coursera course in September 2024 using the 1-month fr...ee trial. I believed I had canceled the subscription, but later discovered on my family’s credit card statement that the subscription was still active until July 8. As a student w
I signed up for Coursera’s 1-week free trial and decided not to continue, as I did not want to pay the $60 fee. During c...ancellation, they offered me a $30 discounted plan, which I initially accepted. However, due to my financial situation this month, I changed my mind and canceled the subscription a
I recently noticed that Coursera has been charging my account $50 per month for three months, even though I do not have ...an active subscription. My account does not show any active membership, and I have never enrolled in any courses. When I reached out for support, I only received automated bot res
For the past 5-6 days, I have been unable to access my courses on Coursera due to persistent errors on both the website ...and the app. Despite trying different devices and browsers, the problem remains unresolved. I keep receiving a “data not found” error, and at times, buttons don’t respond at all.
I am unable to access my Coursera account due to an issue that only occurs when the account language is set to Turkish. ...After clearing cookies and logging in with a different Google account, I discovered the platform works perfectly in all other supported languages, including English. However, switc
I am very frustrated with Coursera as I have been unable to log into my account and access any of my courses or lessons.... Despite sending multiple emails to their support team, the issue remains unresolved, leaving me stuck with no progress on my learning goals. I have paid for these courses, and th
I am experiencing significant issues with Coursera. None of the tabs are opening, and even the homepage takes an unusual...ly long time to load. My internet connection is stable, and I’ve tried accessing the platform from both my phone and computer, but nothing works. I had planned to complete my cour
I’ve been unable to access my registered Coursera course for two days now. After completing a quiz and refreshing the pa...ge, the course stopped loading properly. I contacted Coursera's support center and tried several troubleshooting steps, including switching browsers and clearing cookies, but the i
Since yesterday, I haven’t been able to access the Coursera website from my computer. When I click the “Log In” button, ...it redirects me back to the homepage instead of logging me in. This issue needs to be resolved urgently, as many students, including myself, rely on Coursera for online courses. T
I am unable to access my Coursera account, as the login button does not redirect me to any page. This issue has complete...ly blocked my access to the platform and my courses, which is a significant problem. I’ve been actively participating in various programs on Coursera, but for the past few days, c
I signed up for a one-week free trial on Coursera, but on the fourth day, I lost access to the site. This issue prevents... me from using the remaining trial period and, more importantly, from canceling my subscription before the trial ends. I am now concerned that I will be charged a significant fee d
I enrolled in a course on Coursera that offered a one-week free trial. Being a student, I carefully considered my option...s, but at the end of the trial, Coursera charged me $50 (₺1600) without any prior notification. For a student, this is a significant amount. A simple email reminder before the char
I enrolled in a course on Coursera that was advertised as free. After completing the test, I learned that receiving a ce...rtificate requires payment. However, no information about the certificate cost or payment process was provided during enrollment or throughout the course. Upon further investigati
