I am a citizen of the Republic of Türkiye, currently living independently and struggling with high inflation and a very low income compared to global standards. I initially signed up for a one-week trial to explore the course, but due to unexpected family issues, I had to change my residence and tra...
Dear Coursera Team, My name is İdil S. U., and I signed up for a Coursera course in September 2024 using the 1-month free trial. I believed I had canceled the subscription, but later discovered on my family’s credit card statement that the subscription was still active until July 8. As a student w...
I signed up for Coursera’s 1-week free trial and decided not to continue, as I did not want to pay the $60 fee. During cancellation, they offered me a $30 discounted plan, which I initially accepted. However, due to my financial situation this month, I changed my mind and canceled the subscription a...
I recently noticed that Coursera has been charging my account $50 per month for three months, even though I do not have an active subscription. My account does not show any active membership, and I have never enrolled in any courses. When I reached out for support, I only received automated bot res...
For the past 5-6 days, I have been unable to access my courses on Coursera due to persistent errors on both the website and the app. Despite trying different devices and browsers, the problem remains unresolved. I keep receiving a “data not found” error, and at times, buttons don’t respond at all. ...
I am unable to access my Coursera account due to an issue that only occurs when the account language is set to Turkish. After clearing cookies and logging in with a different Google account, I discovered the platform works perfectly in all other supported languages, including English. However, switc...
I am very frustrated with Coursera as I have been unable to log into my account and access any of my courses or lessons. Despite sending multiple emails to their support team, the issue remains unresolved, leaving me stuck with no progress on my learning goals. I have paid for these courses, and th...
I am experiencing significant issues with Coursera. None of the tabs are opening, and even the homepage takes an unusually long time to load. My internet connection is stable, and I’ve tried accessing the platform from both my phone and computer, but nothing works. I had planned to complete my cour...
I’ve been unable to access my registered Coursera course for two days now. After completing a quiz and refreshing the page, the course stopped loading properly. I contacted Coursera's support center and tried several troubleshooting steps, including switching browsers and clearing cookies, but the i...
Since yesterday, I haven’t been able to access the Coursera website from my computer. When I click the “Log In” button, it redirects me back to the homepage instead of logging me in. This issue needs to be resolved urgently, as many students, including myself, rely on Coursera for online courses. T...
I am unable to access my Coursera account, as the login button does not redirect me to any page. This issue has completely blocked my access to the platform and my courses, which is a significant problem. I’ve been actively participating in various programs on Coursera, but for the past few days, c...
I signed up for a one-week free trial on Coursera, but on the fourth day, I lost access to the site. This issue prevents me from using the remaining trial period and, more importantly, from canceling my subscription before the trial ends. I am now concerned that I will be charged a significant fee d...
I enrolled in a course on Coursera that offered a one-week free trial. Being a student, I carefully considered my options, but at the end of the trial, Coursera charged me $50 (₺1600) without any prior notification. For a student, this is a significant amount. A simple email reminder before the char...
I enrolled in a course on Coursera that was advertised as free. After completing the test, I learned that receiving a certificate requires payment. However, no information about the certificate cost or payment process was provided during enrollment or throughout the course. Upon further investigati...
I previously completed a course on Coursera and successfully received my certificate. Recently, I attempted to fill out an application form for a different activity on the platform. Despite completing all required fields, the "Next" button remains inactive and appears semi-transparent, preventing me...