I am writing to request the cancellation and refund of a purchase I made today on SoulChill using my Visa card in Cyprus.... I bought coins for a total amount of 44 euros plus 26 euros, and I would like the full amount to be refunded back to the same Visa card, which is still active. After realizing th
On October 7, Tuesday, at 22:19, several unauthorized transactions were made through the Souchill app using my Ziraat Ba...nk account, without my knowledge or consent. The withdrawals included 509 TL, 50 TL, 1600 TL, and similar amounts, totaling over 4,000 TL. During these transactions, I did not rece
For the past 15 days, I have been repeatedly harassed by phone calls and WhatsApp messages from various people, even tho...ugh I have never used the Soulchill app nor created any account on it. The callers claim that they obtained my number from a woman named “A*”** on Soulchill, who allegedly lives i
Since September 20, I have been constantly harassed by strangers via phone calls and other communication channels, even ...though I have never used the Soulchill app or created any kind of membership. The callers usually make friendship requests and say that they found my number on Soulchill. One of th
I’ve been trying to delete my Soulchill account for over a month now, but the option still hasn’t become available. When... I first requested deletion, the app clearly stated that the account could be deleted after 1 month. Well, more than a month has passed, and I still can’t remove my account. There
My SoulChill account has been banned, and I’ve been trying to get it unblocked, but I have no idea how. I’ve searched th...rough the app and help center, but there are no clear instructions or support options to guide me through the process. This has been going on for 5 years now, and I’m still complet
I tried to delete my Soulchill account, but it won’t let me! Instead, it says I have to wait 1 month, even though I want...ed to delete it just 5 minutes after downloading the app. I do not accept any financial or legal responsibility tied to this account. I am clearly stating this here, as I should h
I am facing a serious privacy and security issue due to my personal information being misused on SoulChill. My phone num...ber, Instagram, and Telegram accounts were found by strangers, who then used random internet photos to threaten and blackmail me. A person on WhatsApp sent me fake, Photoshopped i
I am a SoulChill user (ID: 43702545), and I was recruited into an agency under the promise that I could leave whenever I... wanted. However, now that I want to leave, I am being told that I cannot exit the agency. This is completely unacceptable. I contacted the agency owner, Rebel (ID: 34238711), but
I signed up for SoulChill and joined a voice room. Later, I wanted to host my own voice room, but I was told that I had ...to apply to an agency to do so. I later found out this was false information, but by then, it was too late. I was misled into joining an agency under false pretenses, and now I ca
I am requesting the immediate deletion of my SoulChill account. When I attempted to delete it, I was informed that I nee...d to wait 30 days. This is completely unacceptable. I do not consent to my account being kept active for this duration, and I will not take responsibility for any unauthorized acti
I want to delete my SoulChill account, but when I press the delete button, it says the account cannot be removed for 30 ...days. This is completely unacceptable! I have only had the app for one hour, yet I am being forced to keep an account I don’t want. If I experience any financial or personal harm,
I am requesting the permanent deletion of my Soulchill account with ID: 42729723. I want my account to be fully removed ...from the platform, and I expect this request to be processed without any delays. Please forward this request to the Soulchill management team and ensure that all necessary steps a
I downloaded Soulchill, but I never agreed to an automatic account registration. Now, when I try to delete my account, I...’m met with an absurd rule stating that it cannot be deleted for 30 days. This is completely unacceptable! I demand my account be deleted immediately. I refuse to keep my informat
I attempted to delete my Soulchill account, but I was told that I have to wait 30 days for it to be removed. This is com...pletely unreasonable! I did not even post any risky content, yet I still received unwanted messages from strangers. Now, I just want my account permanently deleted immediately, but
I’m having a serious issue with the Soulchill app. I’ve been trying to leave the agency I was registered with, but they ...won’t remove me—even after 80 days. I’ve contacted the agency owner repeatedly, but instead of helping, they blocked me. According to Soulchill rules, I should have been released a
I’m a student and have been using SoulChill as a source of income by participating in the app’s hosting and content acti...vities. However, after a conflict with an agency owner—simply because I couldn’t stream regularly—I was unjustly device banned. It feels like I was punished for not meeting someone
I am requesting the permanent deletion of my account on the SoulChill app. I am no longer interested in using the platfo...rm and want my personal data and account to be removed completely from your system. This is a clear and final request. I’ve tried to reach out, but have not received any proper gu