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Stanley

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194 complaints
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Stanley Quencher ProTour Smells Like Gasoline From Day One

On May 18, I purchased a Stanley The Quencher ProTour Flip Straw Tumbler, 40 oz., in Pink from the Karaca store at Bodru...

Stanley Quencher H2.0 Leaks Every Time No Matter How Tight the Lid Is

7

On March 4, 2026, I purchased a Stanley Adventure Quencher H2.0 FlowState 40 oz. Tumbler with Straw in Cream from the of...

Stanley 40oz Tumbler Deformed After a Minor Indoor Fall

9

I want to share my disappointment with the Stanley Quencher Tumbler with Straw, 40 oz. that I purchased on Amazon on Nov...

Stanley 40oz Tumbler Deformed After a Minor Indoor Fall
Stanley 40oz Tumbler Deformed After a Minor Indoor Fall
Stanley 40oz Tumbler Deformed After a Minor Indoor Fall

Stanley 2-Liter Thermos Only Keeps Water Hot for 8 Hours

A 2-liter Stanley thermos I purchased on Amazon in 2026 is falling far short of my expectations when it comes to heat re...

Stanley 2-Liter Thermos Only Keeps Water Hot for 8 Hours

I Face Stanley Warranty Denial After Buying My Thermos From Migros

9

Approximately two years ago, I purchased a Stanley thermos from a Migros store in Ayvalık. I used the product regularly ...

I Face Stanley Warranty Denial After Buying My Thermos From Migros
I Face Stanley Warranty Denial After Buying My Thermos From Migros
I Face Stanley Warranty Denial After Buying My Thermos From Migros
I Face Stanley Warranty Denial After Buying My Thermos From Migros

Stanley Thermos Warranty Claim Rejected Without Performance Testing

3

I purchased a Stanley I.Flow pipetli termos from Anpa Gros on 08.05.2025. The product is under lifetime warranty, but it...

Stanley The Quick Flip 0.70L Leaks From Lid

5

I purchased a Stanley The Quick Flip 0.70 L bottle from Gallery Crystal, located in Hilltown AVM, Karşıyaka/İzmir, with ...

I Face Stanley Quencher H2.0 Tumbler Rust Inside After Regular Use

4

I have been using my Stanley The Quencher H2.0 FlowState Tumbler (1.18 liter) regularly and properly for a long time. Ho...

I Face Stanley Quencher H2.0 Tumbler Rust Inside After Regular Use

Stanley 1913 Flask Defect – Tea Goes Cold in 2 Hours

61

I bought a 1-litre Stanley 1913 Classic Legendary cranberry flask from Amazon.co.uk on 5 August 2025 and, despite only h...

Resolved
6
Ferdi removed this complaint from publication

Stanley Quencher 40 oz Tumbler Leaking During Normal Use

42

The Stanley Quencher 40 oz tumbler with straw that I purchased from the SuperStep store at Novada Tokat has shown excess...

Stanley Quencher 40 oz Tumbler Leaking During Normal Use

Stanley 2qt Classic Thermos Does Not Keep Drinks Hot for 45 Hours

32

The Stanley 2qt Classic Vacuum Bottle in Black (EU version) was sold to us with the claim that it keeps hot and cold bev...

Stanley Thermos Not Keeping Drinks Hot or Cold After Two Years

31

About two years ago, I purchased a Stanley Polar Bear series thermos from a BİM store. At first, it worked without any i...

Stanley Thermos Not Keeping Drinks Hot or Cold After Two Years

Stanley Food Thermos Rusting Inside After Short Use

28

I purchased a Stanley food thermos from the A101 website. Although I used the product normally and only for a short peri...

Stanley Thermos Fails to Keep Drinks Hot

12

I purchased a Stanley brand thermos from BİM Market in November 2025, paying approximately $63 for it. The product packa...

Stanley Thermos Fails to Keep Drinks Hot
Stanley Thermos Fails to Keep Drinks Hot
Stanley Thermos Fails to Keep Drinks Hot

Amazon Denies Full Refund for Faulty Stanley Thermos, Offers Only $16

12

I am experiencing a serious issue with two Stanley thermoses that I purchased from Amazon at different times. With both ...

Amazon Denies Full Refund for Faulty Stanley Thermos, Offers Only $16

Stanley Thermos Fails Ice Retention Test: Ice Melts Long Before 40 Hours

21

My 0.7-liter Stanley thermos is advertised as keeping water cold for 12 hours and ice frozen for 40 hours. However, the ...

Stanley Thermos Fails Ice Retention Test: Ice Melts Long Before 40 Hours
Stanley Thermos Fails Ice Retention Test: Ice Melts Long Before 40 Hours
Stanley Thermos Fails Ice Retention Test: Ice Melts Long Before 40 Hours

Stanley Refuses Warranty Claim for Thermos Purchased on Amazon

8

On May 7, 2023, I purchased a white Stanley 1-liter Adventure Stainless Steel Vacuum Bottle through Amazon. After using ...

Stanley Refuses Warranty Claim for Thermos Purchased on Amazon
Stanley Refuses Warranty Claim for Thermos Purchased on Amazon
Stanley Refuses Warranty Claim for Thermos Purchased on Amazon
Stanley Refuses Warranty Claim for Thermos Purchased on Amazon
+3

Stanley Thermos Fails 24-Hour Hot and Cold Claim

8

In 2025, I purchased two Stanley thermoses from a BİM store—one food thermos and one water thermos. Although the product...

Stanley Thermos Fails 24-Hour Hot and Cold Claim
Stanley Thermos Fails 24-Hour Hot and Cold Claim

Stanley Aerolight Thermos Lid Defect Causes Insulation Failure

17

I started experiencing an insulation problem with my 354 ml Stanley Aerolight thermos because the lid became loose. The ...

Stanley Aerolight Thermos Lid Defect Causes Insulation Failure
Stanley Aerolight Thermos Lid Defect Causes Insulation Failure
+1

Stanley Thermos Lid Leaks and Warranty Claim Goes Unanswered for a Year

7

I started experiencing a leaking issue with the lid of my 354 ml Stanley thermos that I purchased through Amazon. Becaus...

Stanley 1.8L Bottle Defect Right Out of the Box

26

I purchased a 1.8 L Stanley thermos from an online retailer. As soon as I opened the package, I immediately noticed visi...

Stanley 1.8L Bottle Defect Right Out of the Box
Stanley 1.8L Bottle Defect Right Out of the Box
Stanley 1.8L Bottle Defect Right Out of the Box

Stanley Bottle Loses Heat Retention Despite Lifetime Warranty Claim

25

I purchased a Stanley vacuum-insulated stainless steel 1.3-liter bottle from Amazon Turkey (amazon.com.tr) under order n...

Stanley Bottle Loses Heat Retention Despite Lifetime Warranty Claim

Stanley Vacuum Bottle Lifetime Warranty Denied

23

I’m writing about my Stanley Vacuum Bottle (code a 77), bought over 10 years ago, which has rusted inside and out. I was...

Stanley Vacuum Bottle Lifetime Warranty Denied
Stanley Vacuum Bottle Lifetime Warranty Denied

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Frequently Asked Questions

You can contact Stanley customer service at https://www.stanley1913.com/pages/contact.

About Stanley

Stanley is an American brand of insulated food and beverage containers. William Stanley Jr founded it in 1913. The company is known for its vacuum bottles, which keep drinks hot or cold for a prolonged period. In addition to vacuum bottles, the company also manufactures thermoses, hydration bottles, flasks, and other insulated products. Stanley products are known for their durability, and the company offers many of its products a lifetime warranty. The company is headquartered in the United States, and its products are sold in over 50 countries worldwide.