Stanley

18100
(28 reviews)
Write a Complaint
189 Complaints
Stanley
18100
(28 reviews)
Write a Complaint

Stanley 1913 Flask Defect – Tea Goes Cold in 2 Hours

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Louise
March 25, 2:07 am
45
stanley-1913-flask-defect-tea-goes-cold-in-2-hours-1.jpg
5
Ferdi is very satisfied with the result
Resolved
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Ferdi
February 23, 8:38 pm
6
Ferdi Removed the Complaint from Publication

Stanley Quencher 40 oz Tumbler Leaking During Normal Use

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Azra
February 20, 11:03 pm
3
Stanley Quencher 40 oz Tumbler Leaking During Normal Use

Stanley 2qt Classic Thermos Does Not Keep Drinks Hot for 45 Hours

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Alp
February 20, 5:28 pm
3
stanley-2qt-classic-thermos-does-not-keep-drinks-hot-for-45-hours-1.jpg

Stanley Thermos Not Keeping Drinks Hot or Cold After Two Years

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Uygar
February 20, 4:38 pm
24
Stanley Thermos Not Keeping Drinks Hot or Cold After Two Years
1
Emine is completely dissatisfied with the result

Stanley Food Thermos Rusting Inside After Short Use

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Emine
February 20, 1:39 pm
20
1
Rana is completely dissatisfied with the result

Stanley Thermos Fails to Keep Drinks Hot

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Rana
February 19, 9:31 pm
4
Stanley Thermos Fails to Keep Drinks Hot
Stanley Thermos Fails to Keep Drinks Hot
Stanley Thermos Fails to Keep Drinks Hot

Amazon Denies Full Refund for Faulty Stanley Thermos, Offers Only $16

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Nevim
February 19, 8:49 pm
-
Amazon Denies Full Refund for Faulty Stanley Thermos, Offers Only $16

Stanley Thermos Fails Ice Retention Test: Ice Melts Long Before 40 Hours

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Fatih
February 19, 1:33 pm
1
Stanley Thermos Fails Ice Retention Test: Ice Melts Long Before 40 Hours
Stanley Thermos Fails Ice Retention Test: Ice Melts Long Before 40 Hours
Stanley Thermos Fails Ice Retention Test: Ice Melts Long Before 40 Hours

Stanley Refuses Warranty Claim for Thermos Purchased on Amazon

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Simge
February 19, 12:10 am
-
Stanley Refuses Warranty Claim for Thermos Purchased on Amazon
Stanley Refuses Warranty Claim for Thermos Purchased on Amazon
Stanley Refuses Warranty Claim for Thermos Purchased on Amazon
Stanley Refuses Warranty Claim for Thermos Purchased on Amazon
+3

Stanley Thermos Fails 24-Hour Hot and Cold Claim

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İpek
February 18, 7:39 pm
-
Stanley Thermos Fails 24-Hour Hot and Cold Claim
Stanley Thermos Fails 24-Hour Hot and Cold Claim
stanley-thermos-fails-24-hour-hot-and-cold-claim-3.jpg

Stanley Aerolight Thermos Lid Defect Causes Insulation Failure

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Dilhan
February 18, 12:13 pm
-
Stanley Aerolight Thermos Lid Defect Causes Insulation Failure
Stanley Aerolight Thermos Lid Defect Causes Insulation Failure
+1
stanley-aerolight-thermos-lid-defect-causes-insulation-failure-3.jpg

Stanley Thermos Lid Leaks and Warranty Claim Goes Unanswered for a Year

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Tuğba
February 17, 10:50 pm
-

Stanley 1.8L Bottle Defect Right Out of the Box

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İclal
February 10, 2:23 pm
17
Stanley 1.8L Bottle Defect Right Out of the Box
Stanley 1.8L Bottle Defect Right Out of the Box
Stanley 1.8L Bottle Defect Right Out of the Box
1
Sukru is completely dissatisfied with the result

Stanley Bottle Loses Heat Retention Despite Lifetime Warranty Claim

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Sukru
February 05, 10:55 pm
9
Stanley Bottle Loses Heat Retention Despite Lifetime Warranty Claim
stanley-bottle-loses-heat-retention-despite-lifetime-warranty-claim-2.jpg

Stanley Vacuum Bottle Lifetime Warranty Denied

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Murat
February 04, 12:42 pm
7
Stanley Vacuum Bottle Lifetime Warranty Denied
Stanley Vacuum Bottle Lifetime Warranty Denied

Stanley Refused Lifetime Warranty for Product Sold by Amazon

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Kaan
February 01, 8:19 am
23

Stanley Lifetime Warranty Dispute After Thermos Color Peels

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Ümran
January 26, 4:43 pm
2
1
Seval is completely dissatisfied with the result

Stanley Mug Started Leaking After 5 Months

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Seval
January 22, 7:21 pm
6
1
Ayten is completely dissatisfied with the result

Stanley Quencher Leakage Problem

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Ayten
December 20, 2025 11:26 pm
6
Stanley Quencher Leakage Problem

I Face a Stanley Quick Flip Not Keeping Boiling Water Hot

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Büşra
December 11, 2025 12:36 pm
27
1
Murat is completely dissatisfied with the result

Stanley Trigger Mug Lid Replacement Delayed - No Update After Request

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Murat
December 08, 2025 12:46 pm
27
5
Özkan is very satisfied with the result
Resolved

Stanley Thermos Not Retaining Heat And Failing To Perform As Promised

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Özkan
December 04, 2025 4:15 pm
9

"The product was changed, thank you."

1
Ahmet is completely dissatisfied with the result

Stanley Iceflow Flip Straw Defect And Missing Parts After Service Return

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Ahmet
November 19, 2025 7:54 pm
6
Stanley Iceflow Flip Straw Defect And Missing Parts After Service Return
stanley-iceflow-flip-straw-defect-and-missing-parts-after-service-return-1.jpg

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Frequently Asked Questions (FAQ)

Are Stanley Cups lifetime warranty?

Stanley products are guaranteed to be free of manufacturing flaws and to provide optimal heat transfer as long as they're used properly.

How do I claim my Stanley warranty?

You can submit a warranty claim by visiting the website at https://www.stanley1913.com/pages/contact-warranty.

What is Stanley's return policy?

Items bought from the Stanley online store can be returned within the first thirty days as long as the merchandise and packaging are in their original condition (unused, unopened, and unaltered).

Can I wash my Stanley thermos in the dishwasher?

It depends on the model of your Stanley thermos. First, check the care and use the guide or the packaging artwork to see if it is dishwasher safe. If it is, you can disassemble it and throw it in the dishwasher.

What are the contact details for Stanley?

You can contact Stanley customer service at https://www.stanley1913.com/pages/contact.

About Stanley

Stanley is an American brand of insulated food and beverage containers. William Stanley Jr founded it in 1913. The company is known for its vacuum bottles, which keep drinks hot or cold for a prolonged period. In addition to vacuum bottles, the company also manufactures thermoses, hydration bottles, flasks, and other insulated products. Stanley products are known for their durability, and the company offers many of its products a lifetime warranty. The company is headquartered in the United States, and its products are sold in over 50 countries worldwide.