This is an open complaint to the Stanley brand. Approximately two years ago I bought a Stanley thermos from A101. To mak...e sure it was under warranty, I registered the product on the brand’s official website and did not encounter any warning or problem during this registration. When I later experienc
On May 8, 2026, I purchased a “Stanley Classic Vacuum Insulated Stainless S...teel Thermos 1.9 L Green” from the Black stors seller on N11. I have been u
I purchased a Stanley “Polar Bear” cooler directly from Stanley’s official website. When the product arrived by courier,... I noticed scratches on the cooler as soon as I opened the box. I was disappointed to receive a brand-new product that was scratched and damaged from the very first day. As soon a
On October 4, 2023, I purchased a Stanley Quick-Flip Thermos 0.47 L Citron through Amazon Türkiye. The order details cle...arly identify “Amazon.com.tr” as the seller, and there was no third-party or marketplace seller involved. Amazon provided a two-year warranty for the product, and that warranty per
I recently started using the Stanley Aerolight 350 mL thermos I purchased through Hepsiburada for the first time, and I ...am experiencing a serious issue with the product. The lid of the thermos becomes noticeably warm within a short period of time, and the beverage inside becomes lukewarm in less tha
On September 25, 2025, I purchased a Stanley straw thermos from Karaca for approximately $55. Less than a year later, th...e product has developed such a strong odor that I can no longer use it. The heavy odor inside the product has not gone away even after washing it, so I have stopped using the therm
On June 9, 2026, I purchased a Stanley 2.3 thermos through Hepsiburada from a seller called Ce-Ma Mağazacılık. Despite u...sing the product regularly, it does not properly maintain the temperature of either cold or hot beverages. In addition, rust began to appear within a short period of time around th
I have a Stanley top-handle thermos that I believe is the 850 mL model, and the handle attachment on the lid broke appro...ximately one month ago. Since the broken part is part of the handle used to carry the thermos, it makes the thermos more difficult to carry and reduces its overall usability. Beca
"No one regarding this matter contacted me, but I reached Amazon customer service on my own and they quickly arranged an exchange, stating that even though the product was purchased from their own site, it is covered under a lifetime warranty. I thank Amazon customer representatives Hava and Ms. Kübra for their swift assistance during this process. Connecting with Amazon customer service can be a bit difficult, but once you get in touch, the issue gets resolved."
In March 2024, I purchased a green Stanley Classic Vacuum Insulated Thermos 1.9 L through Amazon, with Amazon listed as ...both the seller and the shipper. The serial/model number shown on the product is 939236 347587. The product is sold with the stated benefit of a lifetime warranty from Stanley Glob
I purchased a yellow Stanley 40 oz/1.18 L thermos from a Karaca Home store. Approximately 10–15 days after purchasing th...e product, dents appeared on the bottom of the thermos, and the paint in that area began to peel. I did not use the product in any way that could have caused it to be hit, dropped,
I purchased a Stanley thermos, and after some time, it began failing to keep both hot and cold beverages at the proper t...emperature. In addition, the thermos was leaking from the button area on the lid. Because of these issues, I sent the thermos to the service center for inspection. After inspectin
"Thank you for your prompt assistance and the quality of Stanley products. I appreciate the attention given to my case."
On May 18, I purchased a Stanley The Quencher ProTour Flip Straw Tumbler, 40 oz., in Pink from the Karaca store at Bodru...m Avenue Mall for $65. From the very first time I used it, I noticed an extremely unpleasant gasoline-like odor coming from inside the tumbler. Knowing this wasn't normal, I went b
On March 4, 2026, I purchased a Stanley Adventure Quencher H2.0 FlowState 40 oz. Tumbler with Straw in Cream from the of...ficial Stanley store on Trendyol. From the very first day I received it, the lid leaks no matter how tightly I close it. On top of that, the product claims to keep iced drinks cold
I want to share my disappointment with the Stanley Quencher Tumbler with Straw, 40 oz. that I purchased on Amazon on Nov...ember 27, 2024. I paid $32 for it and have used it exclusively indoors for about a year and a half — it has never once left the house.While the tumbler was completely empty with no
A 2-liter Stanley thermos I purchased on Amazon in 2026 is falling far short of my expectations when it comes to heat re...tention. Even when I fill it with boiling water, it starts to cool down noticeably after just 8 hours. From a brand like Stanley, especially in a thermos this size, I would expect
Approximately two years ago, I purchased a Stanley thermos from a Migros store in Ayvalık. I used the product regularly ...and recently noticed that rust had developed inside the thermos. In addition, the lid became loose and the thermos now leaks, making it unreliable for everyday use. On the day I p
I purchased a Stanley I.Flow pipetli termos from Anpa Gros on 08.05.2025. The product is under lifetime warranty, but it... does not provide the promised performance. It does not keep drinks cold for the period stated by the brand, and the screw on the handle has come off its place, which also affects
I purchased a Stanley The Quick Flip 0.70 L bottle from Gallery Crystal, located in Hilltown AVM, Karşıyaka/İzmir, with ...an invoice dated 22.09.2025. Although I bought this product specifically for carrying drinks safely on the go, the bottle leaks from the lid every time it is on the move. The leaka
I have been using my Stanley The Quencher H2.0 FlowState Tumbler (1.18 liter) regularly and properly for a long time. Ho...wever, about 2–3 months ago (around January–February 2026), I noticed rust forming inside the tumbler. This rust directly affects the hygiene and safe use of the product, and as a
I bought a 1-litre Stanley 1913 Classic Legendary cranberry flask from Amazon.co.uk on 5 August 2025 and, despite only h...aving used it a handful of times, it is not keeping drinks hot as expected. The exterior becomes hot to the touch shortly after I pour in boiling tea, which suggests a problem with
The Stanley Quencher 40 oz tumbler with straw that I purchased from the SuperStep store at Novada Tokat has shown excess...ive leaking during normal use. As a result, I returned the product to the store for inspection on November 19, 2025. Although approximately three and a half months have passed, I
The Stanley 2qt Classic Vacuum Bottle in Black (EU version) was sold to us with the claim that it keeps hot and cold bev...erages hot or cold for up to 45 hours. This information was provided to us both at the time of purchase at the Evidea Eryaman store and in the product description on Stanley’s offi
Stanley (US) is an American brand that manufactures and distributes vacuum-insulated drinkware, food containers, and outdoor gear. Rooted in the invention of all-steel vacuum bottles by William Stanley Jr. in 1913, the brand provides reusable containers designed to maintain beverage and food temperatures.
If you have purchased or used Stanley (US) products, you can share your experience on Xolvie.
