I have been experiencing a login problem with my Sidrachain account since May 15. Two-factor authentication (2FA) is not... working correctly, and because of this I cannot log in or disable 2FA from my side. I contacted Sidrachain support about this issue but have not received any response so far. As a
"Very nice"
I am using Sidrachain on my Android phone and, since an upgrade about three weeks ago, I have been unable to log in to m...y account due to a problem with two‑factor authentication. The system says that an authenticator code has been sent, but nothing appears on my phone, so I cannot enter any code or
I used the website “https://www.sidradigitalbank.pro/” with my Sepal Wallet and swapped 10 USDX tokens there. After doin...g one swap, when I went back to swap again, the platform did not allow me to swap anymore. Because of this situation and the way the site works, I believe that this website is not
"Thanks"
I have been experiencing a serious problem with the Sidrachain wallet for t...he last three weeks. I am unable to connect to my wallet due to an authenti
I have a Sidra Chain account that I previously always accessed via the Chrome application on my mobile phone. About one ...week ago, on a Saturday, my account suddenly could no longer be accessed. Every time I try to log in now, the page only shows “Error” and I cannot enter my account at all. Before t
I am writing to request urgent assistance with my Sidra Chain mobile app account. When the Sidra app recently went into ...maintenance approximately one to two months ago, I was logged out and, after the maintenance ended, I have been unable to log back into my account. I have lost access to my Google
I mistakenly deactivated my SidraChain account about a week ago and I would like it to be reactivated. My full name is S...ani Su***, my registered email address is maiw****[email protected] and my username is Muhammad S***. The account was registered in Nigeria. After realizing the mistake, I tried to co
I have been experiencing a problem with my Sidrachain account and have been unable to log in for approximately two weeks.... I am trying to access my dashboard, but I am not receiving any login verification messages. Because of this, I cannot complete the login process or view my account information.
"Thanks very much"
I am writing regarding an issue with my Sidra Chain KYC portal account. On ...10/06/2026, while using the Android app, I accidentally tapped the “Deactiv
I have been using my Sidra account since 2022, logged in via my Gmail address, and in the last two weeks my original acc...ount appears to have been unlinked. When I log in now, the system shows me a completely new account, and all my previous data and transaction history have disappeared. In my origin
I am a user of Sidra Chain and I am currently unable to log into my account... because of the Authentication code feature. This problem started a few wee
I have a problem with my Sidrachain account being marked as “not active” which prevents me from accessing anything on th...e platform. When I try to log in with my password, I immediately receive a message that the account is not active and I cannot reach the dashboard or the KYC/verification section a
I am writing regarding my Sidra Wallet account registered with the email address ikramja***[email protected], which was deact...ivated in Vietnam about 10 days ago. Since that date, I have not been able to log in to my account at all, and every attempt to access it fails without any clear explanation or war
My Sidra account was suddenly deactivated on 07/06/2026 without any prior notice or explanation. Since that date, I have... not been able to access my account at all. I have not received any email, SMS, or notification from Sidra explaining the reason for this deactivation, and I have not been informed
My Sidra Chain account was deactivated about three days ago and since then I have not been able to access it. When I try... to log in, I cannot use my account and I am completely blocked from the services. I use Sidra Chain in Nigeria and I have not been given any information or warning about why my ac
I am using the Sidrachain mobile app on Android, and my account linked to t...he email address abdullah***@gmail.com and username @abdullah*** was deacti
Hello Sidra Chain Support Team, I am writing to request your help in regaining access to my Kycport account, as I have l...ost access to my Google Authenticator and can no longer generate the 2FA code required to log in. The email address linked to my account is: yamanit***[email protected]. My account has
My name is Abdulrafiiu A*** As*** and I am a verified user of the Sidra Chain network with the email address drasa***@gm...ail.com. I have been actively using Sidra Chain for more than four years. I also have a project on Sidra Start named “APEX COACO CASHEW AND PALM KARNEL INVESTMENT PLATFORM,” which
I am writing regarding a serious access problem with my Sidra Chain account. About one week ago, I lost my phone and wit...h it my access to the Google Authenticator app. Since then, I have been unable to obtain the 2FA codes required to log in, so I cannot access my Sidra Chain account at all. My regi
I am writing regarding my Sidra account registered with the email address t7007***@gmail.com, which was deactivated abou...t 5 days ago in Vietnam. Since then, I have not been able to log in to my account at all. At the moment, whenever I try to access my account, I simply cannot enter the system and I
I am experiencing an ongoing problem with Sidra Chain regarding the daily token claim feature. On certain days, I am una...ble to claim my daily token at all. There is no error message displayed; the claim simply does not work on those days, while it works normally on others. This issue has been contin
I writing about a serious access problem with my Sidra Chain account connected to a hacked email address. Around five mo...nths ago, my email was compromised and since then I have not had any access to that email account. My Sidra Chain account is linked to this hacked email, and there is also an authe
