I have been unable to log in to my Sidra mobile app account for about one week because I lost access to my two-factor au...thentication code. I can no longer generate or see the 2FA codes, so I am completely locked out of my account. My registered email address for this Sidra account is bashirda***60@g
I am writing to request urgent help regaining access to my Sidrachain account after losing both my phone and all my auth...entication information. On 11/06/2026 I became unable to log in to my account because I no longer have access to the authenticator I was using for two‑factor authentication. My pho
I have been unable to access my Sidra Chain wallet since around 10 May 2026 because the two-factor authentication for my... account was set up only through Google Authenticator on my Android phone, which I lost. After losing the phone, I no longer have access to the 2FA codes and I am now completely lo
I have been experiencing a login problem with my Sidrachain account since May 15. Two-factor authentication (2FA) is not... working correctly, and because of this I cannot log in or disable 2FA from my side. I contacted Sidrachain support about this issue but have not received any response so far. As a
"Very nice"
I am using Sidrachain on my Android phone and, since an upgrade about three weeks ago, I have been unable to log in to m...y account due to a problem with two‑factor authentication. The system says that an authenticator code has been sent, but nothing appears on my phone, so I cannot enter any code or
I used the website “https://www.sidradigitalbank.pro/” with my Sepal Wallet and swapped 10 USDX tokens there. After doin...g one swap, when I went back to swap again, the platform did not allow me to swap anymore. Because of this situation and the way the site works, I believe that this website is not
"Thanks"
I have been experiencing a serious problem with the Sidrachain wallet for t...he last three weeks. I am unable to connect to my wallet due to an authenti
I have a Sidra Chain account that I previously always accessed via the Chrome application on my mobile phone. About one ...week ago, on a Saturday, my account suddenly could no longer be accessed. Every time I try to log in now, the page only shows “Error” and I cannot enter my account at all. Before t
I am writing to request urgent assistance with my Sidra Chain mobile app account. When the Sidra app recently went into ...maintenance approximately one to two months ago, I was logged out and, after the maintenance ended, I have been unable to log back into my account. I have lost access to my Google
I mistakenly deactivated my SidraChain account about a week ago and I would like it to be reactivated. My full name is S...ani Su***, my registered email address is maiw****[email protected] and my username is Muhammad S***. The account was registered in Nigeria. After realizing the mistake, I tried to co
I have been experiencing a problem with my Sidrachain account and have been unable to log in for approximately two weeks.... I am trying to access my dashboard, but I am not receiving any login verification messages. Because of this, I cannot complete the login process or view my account information.
"Thanks very much"
I am writing regarding an issue with my Sidra Chain KYC portal account. On ...10/06/2026, while using the Android app, I accidentally tapped the “Deactiv
I have been using my Sidra account since 2022, logged in via my Gmail address, and in the last two weeks my original acc...ount appears to have been unlinked. When I log in now, the system shows me a completely new account, and all my previous data and transaction history have disappeared. In my origin
I am a user of Sidra Chain and I am currently unable to log into my account... because of the Authentication code feature. This problem started a few wee
I have a problem with my Sidrachain account being marked as “not active” which prevents me from accessing anything on th...e platform. When I try to log in with my password, I immediately receive a message that the account is not active and I cannot reach the dashboard or the KYC/verification section a
I am writing regarding my Sidra Wallet account registered with the email address ikramja***[email protected], which was deact...ivated in Vietnam about 10 days ago. Since that date, I have not been able to log in to my account at all, and every attempt to access it fails without any clear explanation or war
My Sidra account was suddenly deactivated on 07/06/2026 without any prior notice or explanation. Since that date, I have... not been able to access my account at all. I have not received any email, SMS, or notification from Sidra explaining the reason for this deactivation, and I have not been informed
My Sidra Chain account was deactivated about three days ago and since then I have not been able to access it. When I try... to log in, I cannot use my account and I am completely blocked from the services. I use Sidra Chain in Nigeria and I have not been given any information or warning about why my ac
Hello Sidra Chain Support Team, I am writing to request your help in regaining access to my Kycport account, as I have l...ost access to my Google Authenticator and can no longer generate the 2FA code required to log in. The email address linked to my account is: yamanit***[email protected]. My account has
I am using the Sidrachain mobile app on Android, and my account linked to t...he email address abdullah***@gmail.com and username @abdullah*** was deacti
My name is Abdulrafiiu A*** As*** and I am a verified user of the Sidra Chain network with the email address drasa***@gm...ail.com. I have been actively using Sidra Chain for more than four years. I also have a project on Sidra Start named “APEX COACO CASHEW AND PALM KARNEL INVESTMENT PLATFORM,” which
I am writing regarding a serious access problem with my Sidra Chain account. About one week ago, I lost my phone and wit...h it my access to the Google Authenticator app. Since then, I have been unable to obtain the 2FA codes required to log in, so I cannot access my Sidra Chain account at all. My regi
