I am writing to request the reactivation of my Sidra account, which is linked to my Google login email address: halifaa*...**[email protected]. Around 10 days ago, while attempting the second KYC verification, I mistakenly proceeded without carefully reading the instructions, and as a result my accou
For the last two months, I have been having problems with Google Authenticator on the Sidra Chain mobile app. The authen...ticator sometimes misbehaves and gives me a very hard time before I can even open and use the app. Because of this, I request that Google Authenticator be disabled on my Sidra Chai
I am writing to request the urgent reactivation of my Sidrachain.com account. My account is registered in the name Rabiu... L***, with the verified email address rabiulaw***[email protected] and phone number 09073823***. The account was deactivated without any explanation, and I am very worried because I
I am writing because I urgently need help regaining access to my Sidrachain account after losing my authentication and r...ecovery information. On 15/06/2026, my bag was stolen at my workplace, and inside it were my phone, laptop and the backup where I had stored my Sidrachain authentication code and r
I am a user of the Sidra Chain app and, due to an accidental action on my phone, my account was unintentionally deactiva...ted. While trying to log in three days ago, my fingers mistakenly touched the deactivate option, and since then my account has been shown as deactivated and I am unable to receive
I was using the Sidra Chain Android app when, on 10 June, I mistakenly closed my account while I was in the process of c...ompleting my second KYC verification. After the account was closed, I have not been able to log in again, so I could not contact support from within the app or continue my KYC proc
I am a user of Sidrachain’s Kycport service and I have been unable to access my account for about one week because I los...t access to my Google Authenticator and can no longer generate the 2FA code required for login. As a result, I am completely locked out of my Kycport account that holds my tokens.
For about one week, I have been unable to complete the second verification step and sign in to my account. I am trying t...o continue by using my Google account to sign in, and I have tried both call and SMS verification, but the codes and calls are not allowing me to enter my account. Each time I try
I am using Sidra Chain through Google Authenticator on an Android phone, an...d since the last maintenance carried out about a week ago, I have not been
I am a personal mining user on the sidrachain.com application. On 12 June 2026, during maintenance, I accidentally press...ed the account deactivation button and as a result my mining account became blocked. Since then, I have not been able to continue my sidra mining activities. I have tried to resolv
"Thank you very much, Xolvie"
I am having a problem accessing my Sidra Chain KYC portal account. After I ...deleted my previous login sessions, I have been unable to sign in, and the
I am writing regarding a problem I am facing with my Kyc Port account after mistakenly activating two-factor authenticat...ion. The account is registered with the e-mail address olayin***[email protected] and the username “deop***t”. The issue started the day before yesterday, when I enabled two-factor
"Thank you"
I have been unable to access my account on the Sidra mobile app since 8 June 2026. The app uses instant sign-in without ...a verification code, but despite multiple attempts I still cannot log in to my account. I contacted Sidra customer service about this problem, but I have not received any response
In the past, I used my Sidra Chain account on my mobile phone with a phone ...number login, and I also logged in with my personal Gmail account. Since th
I am writing regarding a problem with my Sidra Chain KYC portal account. On 10/06/2026, I accidentally tapped the “Deact...ivate” option on my account, and since then I have been unable to sign in or access my KYC portal. This deactivation was a mistake, and I urgently need my account to be restored so
"Thank you for your assistance"
I am a user from Nigeria and I manage my company, Almadanee Digital and Glo...bal Concepts, through SidraClus on Sidrachain. On Sunday, while I was tryin
I am a user of the Sidra services, specifically Sidrachain and KYC Port, and since 8 June I have been unable to access m...y accounts. Every time I enter my login details and press the login button, the screen returns to the initial page again and this cycle keeps repeating, so I can never actually ent
I am writing regarding a problem I am facing on my Kyc Port account after activating two-factor authentication by mistak...e. Yesterday evening, I enabled two-factor authentication without copying or saving the private key, and since then I can no longer manage this security setting. I am using a Tecno
I have a Sidrachain account with the username “hassanabduljalal496,” and within this week, including today, I have lost ...access to the authenticator app linked to my account. When I try to log in, the system asks for a code from the authenticator, but I can no longer access that app or the codes, so
I am a user from Nigeria and I had an active mining account on the Sidra Chain mining app registered with the email addr...ess “anassa***[email protected]”. Until recently, I was using the app normally and had accumulated mining balance in my account. I left my phone with someone who said he wanted to log i
I am a Sidra Chain user and I have a mining account that has suddenly been marked as inactive. When I try to log in, the... system shows a message stating that my account is inactive, and I can no longer use my mining account as before. This problem started today without any prior warning or explanatio
I have a fully KYC-verified Sidra Network account linked to the email address freema***@gmail.com, and for the past two ...days I have been completely locked out of the Sidra Network mobile app due to a 2FA problem. While setting up my security, I initially generated a 2FA code and tried to use it, but
