League of Legends Player Reports Month Long Refund Delay

On July 25, 2026, at around 8:50 PM, I purchased $16 worth of RP for League of Legends through Hesappazarimm.com. After making the payment, the code I received was invalid, so I was unable to use the product.

I then requested a refund through the site's live support. Initially, I was told that the refund would be processed within 1–3 days, but I was later told that it would take 7 business days. Despite approximately one month having passed, I still have not received any refund.

My order number is #9012447, and I completed the transaction while logged into the website under the username teoman57.

At this point, the website only provides access to live support when purchasing a product. When customers need help with refunds or encounter a problem, there appears to be no way to contact anyone. The lack of adequate information and the failure to refund my money for such a long period have caused me significant inconvenience.

I request that my payment be fully refunded as soon as possible and that I receive a clear explanation regarding what happened during this process.