I have been unable to transfer my Sidra tokens from my Sidra wallet to another Sidra wallet for about 10 days now. Each ...time I attempt the transfer, the app returns an “error occurred” message and the transaction fails, without completing the transfer. My Sidra account had previously been connected
I have been using a Sidra account that I opened with my former email address, which had previously been hacked. That old... email was ayoadeadebay****@gmail.com. Because of that situation, I opened another Sidra account in February last year with my new email address, which is now the one that has been
I have been unable to complete face verification on the Sidra Chain mobile app for over a month, and this situation has ...become extremely frustrating. Every time I attempt the face verification process, the camera fails to properly detect my face and displays an error message such as “landmark verifi
I have been using the Sidra mobile app from Nigeria for a long time with the username @ATUSA and have been mining for ye...ars. Recently, after successfully completing my KYC, I suddenly became unable to access my Sidra account. At first, the app showed an error saying it could not authorise me, and la
I am a user from Rwanda, and my Sidra Chain app account was hacked. On April 23, I noticed that more than 1,000 SDA toke...ns had been stolen from my account without my authorization. After discovering the hack, I immediately tried to secure my account by changing my password and taking other security
I have been unable to log in to my SindraChain account through the SindraChain app for about one week. Previously, my ac...count was linked to Google, and I could access it without any issues. After a recent app update, when I tried to claim tokens, I was asked to complete a face verification within an
I have been experiencing an ongoing issue with Sidra Chain’s KYC identity verification process, as my KYC application wa...s rejected and has remained unresolved for over a year. I have not received any clear explanation regarding the reason for this rejection, nor have I been given guidance on how to
I have been unable to access my account in the Sidra app since March 24, 2026, because I receive the error message “Sidr...a could not be authorized” every time I try to log in. As a result, I cannot use my account or access any services within the application. I contacted Sidra customer support regar
I am using Sidra Wallet on an Android device and for some time now I have not been able to log in because the applicatio...n does not open at all. When I try to access my wallet, the app fails to open and I cannot complete the login process. I have not yet contacted customer support and I have not trie
I have been using my Sidra account throughout the day via the Sidra mobile app, but about 20 minutes ago I suddenly star...ted receiving an error stating that my login could not be authorized. I normally log in using my email address and through Google, and everything was working fine earlier today.
For the past two to three weeks, I have been unable to log in to my Sidra Chain account because the one-time password (O...TP) never arrives in my email. I am supposed to receive the OTP via email, and I have already checked my spam and junk folders several times, but there is no message from Sidra Cha
I have been using my Sidra mobile app account, but for about one year I have not been able to log in because the applica...tion suddenly started asking for a 2FA (two‑factor authentication) code. I never remember activating 2FA on my account, and I no longer have access to any authenticator app that co
My personal account with Sidra chain was suddenly deactivated without any reason known to me. I noticed the problem yest...erday when I logged out and tried to log back in, but I could no longer access my account. I did not receive any prior notice, explanation, or warning about a possible deactivation
I have been using the Sidra Chain app as a freelancing and mining platform since March 2024, and my account has been act...ive and used regularly during this period. However, on 2 March 2026, I suddenly became unable to access my account and realized that it had been deactivated without any prior warni
I have been mining with Sidra chain since October 2022, and on 11 March 2026 I woke up to discover that my account had b...een deactivated without any prior notice or explanation. My user ID is tonybigso***, my name is Anthony I*** M***, my registered email is anthony***[email protected] and my phone numb
I am experiencing an ongoing problem with Sidrachain’s email OTP system and have been unable to receive any OTP codes at... my email address 230919***[email protected]. I have tried to request the OTP many times, but no code ever arrives in my inbox. Despite this, I contacted Sidrachain support about the i
I have been unable to receive the email OTP required to log in to my Sidra Chain account for at least four months. I am ...trying to access my account from Bangladesh, but every time I attempt to log in, the OTP email never arrives, which prevents me from completing the login process. Before this issu
I am using Sidra Chain on my personal Android phone, Samsung S24 Ultra, and I have been unable to access my account for ...about a year due to a persistent login problem. Previously, I was using a Samsung S22 Ultra, and I continue to face the same issue on my new device. When I try to log in and enter
I have been using my Sidra Wallet account on my Android phone for about two... years without any problems. On Wednesday, 4 March 2026, I noticed that my
I am a verified user of the Sidra Chain mobile app on an Android phone, and for the past four months I have been unable ...to access my account because it is locked behind two‑factor authentication. I still have my registered email and username, but I can no longer complete the 2FA step, so I have been
I am using the Sidra mobile app on a Vivo v2026 device and I have been unable to log in for about a week. I had logged o...ut because I was having a problem with claiming tokens, and since then, every time I try to log back in, the app tells me that I must complete a captcha, but no captcha is displaye
I am writing regarding a serious access issue with my Sidra chain account linked to the email address Ofuzorjustice***@g...mail.com. Since yesterday, when I lost my phone, I have been completely unable to log in because of the two-factor authentication. The authenticator will not send a one-time passwo
I have been using the Sidrachain mobile app, and on 17 February 2026 my account was suddenly deactivated without any exp...lanation. I did not receive any prior warning or clear notice about a violation, and I am unable to access my account or use the services. After noticing the deactivation, I contac
For the past four days, since 13 February, I have been unable to log in to my account on www.sidracha**.com using my ema...il address alameen***@gmail.com. Whenever I try to sign in, I receive the message: “This email has been deactivated from Sidra,” and I therefore cannot access my Sidra account at a
