Sidra Chain

Dear Sidra support team, I have lost access to my Sidra Authenticator. Please, I request a reset of my authenticator. I have been trying so many times but it is not working. Please help me resolve this situation for me. Please help me. Thank you.

Because I lost my 2FA authenticator code, I can't get into my Sidra account and am having trouble getting in. Could you please help me get back in by turning off two-factor authentication? My email address that is linked to my Sidra account is mijinyawa***@gmail.com. I'm looking for your answer and ...

I lost my Sidra Chain authenticator code, and I need help logging in without the authenticator code. I am not receiving any OTP in the authenticator app at all. I have completely lost access, please help me. This is my Gmail account: adnanhabibi***[email protected]. Please help me.

My Sidra Chain account has been deactivated. I completed my KYC, and I have been mining, but when I tried to access my account this morning, it showed as deactivated. Please note that I have only one account, and I struggled a lot before finally getting verified. I kindly request your assistance. Th...

My Sidra account was deactivated after the upgrade, and I did not engage in any act that goes against Sidra rules and regulations. I have been verified for a long time, and I have been mining under the Sidra guidelines. Right after the recent upgrade, I was no longer able to log in, and the message ...

My issue is with my authenticator. I forgot it, and now I can’t access my Sidra Chain app without the authenticator, which I no longer have. Please help me understand how I can reset the authenticator. My app is not logging in at all. Even when I enter my email and password, it still asks for the au...

Please unlock the authenticator app in my Sidra account because I lost access to the Gmail account linked to my authenticator. I need to claim my Sidra Chain every day, and I am losing days without being able to claim. I am waiting for your understanding. Name: Adamu Musa I***, Gmail: adamumusai***@...

My SidraChain authenticator has an error, and I think I either didn’t set an authenticator password or I have forgotten it. Please help me log into my SidraChain account; I have been trying for three weeks but still cannot access it. My account is verified, and I have more than 280 tokens in it.

I’m experiencing issues logging into my Sidra account since I’ve misplaced my 2FA authenticator code and can’t access my account anymore. I would appreciate your help in disabling the two-factor authentication so I can regain access. My registered email address for the Sidra account is nasirum***gad...

My name is Sadiq A***, and my Gmail account is sadiqg***@gmail.com. I have lost access to this email because someone changed my password and enabled an authenticator on it. Now, I can’t recover the account or sign in. I also have a Sidra account linked to this email, and I want to update my email ad...

I am having trouble logging into my Sidra account because I lost my 2FA authenticator code and can no longer access my account. Please assist me by disabling the two-factor authentication so I can regain access. My registered email address for the Sidra account is abdulr***[email protected]. I am wait...

Dear Sidra team, please help me with my Sidra account. I accidentally deleted my Sidra 2FA authentication code, and now I can’t access my account. My username is Abunabeel1, and my email address is sanih****[email protected]. Please assist me in resolving this issue.

I have been using my Sidra Chain account since 2024 and have been regularly claiming my tokens. I also completed the KYC process successfully. However, it now shows that my account has been deactivated. I have not done anything wrong. Please reactivate my account so I can use it again. Thank you. Em...

Dear Sidra Support Team, please help me with my dashboard KYC verification. I have tried several times, but the system keeps rejecting my documents without explanation. I need assistance getting my KYC approved. Thank you very much. This is Aminu I*** from Nigeria.

I lost access to my Sidra Chain account and urgently need help recovering it. Please assist me in regaining access to my account as soon as possible. I would be very grateful if my complaint is resolved quickly, as this will allow me to access my Sidra again. Thank you very much for your concern.

I want to close my second Sidra account. I lost my first Sidra account before, but now I see that I need to close the second one. Here are the account details: Afeez Gbolahan O***, email: abdulrasaq5***@gmail.com. Please help me close this account.

Hello Sidra Support Team, My name is Hassan S***, and I am writing to report a serious issue with my Sidra Wallet account. For the past four months, I have been unable to make any transfers or transactions from my wallet. I kindly request that you help me resolve this issue as soon as possible. Here...

Dear Sidra Support Team, I am unable to transfer my Sidra tokens to another wallet. The system keeps showing an “error occurred” message and the transaction fails. I previously connected my Sidra account with my MetaMask wallet, and I believe the issue might be related to that. Please review my acco...

At first, Sidra Chain kept showing that my password or username was invalid, even though I am sure all my details are correct. This issue continued for a while, and later my account was completely blocked. I am really worried and don’t know where to start, as I have already made significant progress...

Transaction issue: I mistakenly sent 32 Sidra coins to the wallet address 0xD6977428fb7E4311D2b8B95157D65A9490Fe0***. I contacted the owner of this address, but they refused to return the coins. Please help me with this matter and treat my complaint as urgent. Thank you.

Hello Sidra Chain/KYCPort Team, I used the KYCPort system to finish my KYC application, however my identity verification has been "Under Review" for a long time now. I have already earned more than 630 ST tokens and want to be a full member of the SidraChain ecosystem. Please have a look at my paper...