OKEx

My FLM balance on the Okex exchange completely disappeared from my account after it was delisted on November 22. Since the FLM balance no longer appears in my asset list, I am unable to transfer it to another exchange and have no way of accessing or managing my funds. I contacted Okex customer supp...

I opened an OKX account but mistakenly entered the wrong ID number. I have been trying for a week to correct this issue, but there is no response from support. There is no live chat with real agents, just an automated system that redirects me. It tells me to submit a support ticket, which I have don...

I deposited funds into my Okex account intending to trade, but I was met with a message claiming my account had a "compliance and security issue." This has caused serious disruptions, forcing me into conflicts with the people I trade with. I contacted my bank to request a refund, but Okex TR stated ...

I transferred $5000 from another exchange to my OKEx account, and suddenly, my account was closed without any explanation. What criteria are you using to close accounts? There were no issues when I deposited $100,000 before, but now my account is shut when I need to withdraw funds urgently. I sent a...

I transferred $470 worth of Babydoge from my Okex Global account to my Mex exchange account, but after 17 hours, the funds still haven’t arrived. I attempted another transfer with a different coin to the same account, and it went through immediately. However, there is no sign of my Babydoge, and I c...

My OKX account has been hit with a withdrawal restriction, and they're telling me that unless I complete certain combined instructions and deposit additional funds, I won't be able to lift the ban. I’ve already told them that I can't make another deposit, but they haven't provided any solution. I'm...

I transferred funds from my bank account to my OKEx account and attempted to withdraw them to trade on different platforms. After completing the withdrawal, the funds did not appear on the platform I intended to use, so I requested a refund from the platform, and the money was returned to my OKEx ac...

I attempted to transfer a payment from my Okex global account to another account, but the payment did not arrive. Interestingly, there was a deduction from my Okex account, and now my balance is zero. The transaction does not appear in my transaction history. I am unable to find anyone to assist me,...

My Okex account has been locked for trading for almost 10 days. I have been writing to customer service, and they keep telling me to use code 20217 to request assistance. While they acknowledge my messages and say they will look into it, my account still has not been reactivated for trading. I am se...

Hello, Last night, I withdrew $42,000 USDT from OKEx TR. However, because of a potential risk, they asked me to submit a video, which I quickly provided. Unfortunately, there has been no response. I'm really stressed out right now. I need to make a payment as soon as possible, but I haven't been abl...

I'm having trouble accessing my OKEx account. It's been 15 days of frustration, constantly encountering the dreaded "wrong password" message with no resolution in sight. I would greatly appreciate your assistance. I've reached out to numerous individuals and conducted thorough research, yet I have b...

I deposited Turkish Lira into my OKEx account, but it has not yet appeared. It's frustrating that a platform as prominent as OKEx operates with such sluggishness and inefficiency. I expect a prompt resolution to this matter. I've created a support ticket, and they say they'll respond within 10 hours...

Being a registered member of OKEx, I finished all my identity verification procedures more than a year ago. I took part in the SUI presale, and as a result, SUI tokens were credited to my account. Upon logging back into my account after a considerable amount of time, I was dismayed to discover that ...

I made a leveraged trade on OKEx and placed a stop-loss order. According to the information provided, the order was executed, resulting in a complete loss of funds. No items were purchased, and I expect compensation for my financial losses. I need your immediate help with this issue. I possess solid...

I became a member of OKEx. Later, I deposited around 30 thousand TL into the OKEx stock market account. I wanted to transfer money from OKEx Stock Exchange to Pancake SWAP and buy tokens. However, I had to transfer it to WEB3WALLET before. I transferred it to WEB3WALLET. I tried to transfer it to Pa...

I transferred ₺1000 to OKEx via bank deposit on 22/08/2023, but I have not yet seen it reflected in my account. I have the receipts, but it indicates that the order was cancelled. Could you lend me a hand, please? What is the process for handling cancelled orders and refunding the funds back to my a...

In the past year, I bought around $30 worth of DNA coin on the OKEx exchange. My investment disappeared overnight, leaving no trace behind. We haven't received any updates on this matter. What will happen to my funds at this point? Who will cover the costs if it turns out to be a coin scam? What mis...

I'm furious with OKEx! On June 13, 2023, I requested a withdrawal from my account, and it was successfully approved. But guess what? It's been over 10 days, and my hard-earned money hasn't arrived in my bank account. I've been receiving nothing but excuses via email, and this frustrating situation c...