I have been using the Sidra Chain app as a freelancing and mining platform since March 2024, and my account has been active and used regularly during this period. However, on 2 March 2026, I suddenly became unable to access my account and realized that it had been deactivated without any prior warning or clear explanation. Since the deactivation, I have tried to contact Sidra Chain support, but I have not received any response regarding the reason for the deactivation or what I need to do to resolve the situation. I sincerely apologise if I unknowingly violated any rule or made any mistake that led to this action, and I am ready to comply with all terms and conditions of the platform. Through this complaint, I kindly request that my Sidra Chain account linked to the email address didolukape***@gmail.com be reviewed and reactivated so that I can continue my mining activities and use the platform as before. I also request to be informed about the reason for the deactivation, so that I can avoid any similar issue in the future.
I have been using the Sidrachain mobile app, and on 17 February 2026 my account was suddenly deactivated without any explanation. I did not receive any prior warning or clear notice about a violation, and I am unable to access my account or use the services. After noticing the deactivation, I contac...
I am writing regarding an issue with my Sidra Chain user mining account, which is registered under the username @basylia05 and the email address basil...
I have been mining with Sidra chain since October 2022, and on 11 March 2026 I woke up to discover that my account had been deactivated without any prior notice or explanation. My user ID is tonybigso***, my name is Anthony I*** M***, my registered email is anthony***[email protected] and my phone numb...
I am a user of the Sidra mobile app and as of yesterday, 04/12/2025, I discovered that my account has been deactivated. When I try to log in, the application displays “Account Deactivated” and I am unable to access my account at all. I have not yet been able to reach customer service about this prob...
I have been using my Sidra Chain account via Google Chrome since 2025, and I have been regularly claiming my tokens. I also completed the KYC process, and my account was verified. Despite this, my account now appears as deactivated, and when I try to log in, it shows the message “could not authorize...
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