My Samsung washer's impeller has suffered significant damage after two years, which is unusual for a non-wear-and-tear part. How can I get it covered under warranty?

I purchased a Samsung washing machine, and I have been experiencing serious problems with it for approximately six months, starting around June 20, 2025. During operation, the machine produces a disturbing noise and also has a water-related issue. I have recorded these problems on video as evidence....

We purchased our Samsung Eco Bubble washing machine approximately five years ago. Rusting and corrosion on the front panel started within the first few years and has continued to worsen over time. The same issue existed while the machine was still under warranty, but we did not request service at th...

I purchased a Samsung washing machine with the number 07LC5ESX201006 through the Samsung online site in Çanakkale, and for more than a month the drum has not been rotating. Because of this malfunction, I have not been able to use the machine properly for a long time and my daily life has been negati...

I purchased my Samsung DW60M6052FS dishwasher in 2024 and have been using it under normal household conditions in my home in Bodrum, Muğla. Despite the product still being under warranty, it broke down during ordinary use. After inspection by the authorized service, I was informed that the display b...

I purchased the Samsung DV90BB5245AEAH 01 model dryer from Media Markt's online store on January 18, 2024. I've been noticing minor wear and tear on my clothes since day one, but last night, a cotton garment in the cotton cycle suffered significant damage. I regularly maintain the machine and clean ...

On November 6, 2025, I purchased the Samsung WW11BB534DAEAH washing machine from an authorized Samsung dealer. From the very first day, the machine began making a loud, disturbing rattling noise during every wash cycle. I noticed the issue on November 16 and immediately contacted Samsung customer s...

My Samsung Eco Bubble 8 kg washing machine has been randomly shutting off during operation for about two months. The machine suddenly stops and all the lights turn off. This issue has happened around 10 times so far. Each time, I can only get it to work again by unplugging it and waiting for a long ...

Brand/Model: Samsung WW11BBAO46AB washing machine Issue: Since the day it was installed, the machine has not been leaving any detergent or fabric softener scent on the laundry after washing. I tried all programs and different temperatures, using both liquid and powder detergent, strictly following ...

I purchased my Samsung washing machine about a year ago through Hepsiburada. Since the day I bought it, the machine has been making an extremely loud noise during the drying cycle, as if it’s about to come loose. This issue occurs every time I use it and has been happening from almost the first day....

I purchased an 11 kg Samsung washing machine about a year ago from a store in Bağcılar, Istanbul. Even though the product is still under warranty, the machine has been making extremely loud noise during both the washing and spinning cycles since the day I bought it. Because of this, I had to call Sa...

On October 5, 2025, I purchased a Samsung DW60dg540FWQTR dishwasher. On the day of installation, the service team identified a defect in the upper rack. Since that day, the issue has never been resolved, and the rack still doesn’t fit properly. Samsung’s technical service has visited at least three ...

In February 2024, we purchased a refrigerator (model RB44TS134WW) from Bodrum 5M Migros for our mother. This was our first experience with a Samsung product. Unfortunately, the product has proven to be extremely disappointing, both in terms of quality and customer service. In August, during one of t...

I am extremely disappointed with the service I have received regarding my Samsung refrigerator in Turkey. My fridge stopped working last week and was no longer cooling. I immediately contacted Samsung, but it took three days for a technician to come. When they arrived, they were unsure of the issue ...

On 26.12.2024, I purchased a Samsung washing machine, model ww11bba046aeah, from Adana Optimum AVM, and from the very first day it has shown serious defects. During operation it produces an excessively loud noise, and, as seen in the video, distinct knocking sounds can be heard. The program also unn...

About five months ago, I purchased a Samsung WW11BBA046AEAH washing machine from Özbaşlar Dayanıklı Tüketici Malları Ticaret Limited Şirketi. The machine is still under warranty, and I have all the necessary documents. From the very first use, however, I noticed a serious problem: after every wash, ...

+1

I purchased my Samsung DW60M5060FS/TR dishwasher about 7 years ago, and since the very first day, it has shown the same repeating problem: during every wash cycle, the machine displays 4C and 5C error codes. Over the years, I have contacted Samsung authorized service many times. Each time, the tech...

My Samsung washing machine hasn't been able to rinse for a while. I contacted customer service to resolve the issue and a service request was created. I was told that an authorized service technician would get back to me, but it's been 8 days and I still haven't received any response. Not only have ...

My Samsung WW10H9610EW/AH Crystal Blue washing machine has been out of order for 13 days. I contacted ABC Service in Bursa, and they said a part needed to be replaced, which I agreed to. However, even after the part was changed, my machine is still faulty, and I can no longer reach the service cente...

Samsung is not as serious as its ads and store branding suggest. On August 3rd, I bought a dishwasher from a Samsung store. I was told that delivery and installation would take place on August 6th. However, the service team called on the installation day and tried to postpone it to August 7th. After...

About a week ago, my Samsung Ecodrive washing machine started tripping the circuit breaker. I tried plugging it into different outlets, but the issue persists—it only trips the breaker when the machine is running, especially during the water intake phase. None of my other electrical appliances have ...

Even though I recently bought a Samsung washing machine, a piece of the round rubber inside the door tore off. The machine is barely two months old, and since we were on vacation, it was only used about 10 times. The installation team argued with us, complaining of back pain and asking us to stack t...

Dear Samsung Team, I purchased a Samsung brand dryer, and I have been waiting for it to be installed since the 28th of this month. The service team calls me and says they will arrive at 11:00 AM — yet no one shows up. Then they claim they will come at 1:00 PM — again, no one shows up. When I try to ...

I’m beyond frustrated with the Samsung dryer I purchased at the end of 2021. It first broke down in 2023, and despite filing a complaint back then, no real solution was ever offered. Now, as of late May 2025, the dryer has completely stopped functioning—it no longer dries clothes at all. I submitted...

I bought a brand-new Samsung WW90T4020CE 9 kg washing machine, and less than a year later, the rubber door gasket tore—which should never happen with such a new appliance. When I contacted customer service, they told me that torn gaskets aren't covered under warranty and blamed it on “user error,” s...