My Samsung washer's impeller has suffered significant damage after two years, which is unusual for a non-wear-and-tear part. How can I get it covered under warranty?

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Xolvie Resolution Specialist4 Ekim 2023 12:58

Damage to the impeller of a Samsung washing machine after only two years of use is unusual. Impellers are typically built to last and made from long-lasting materials.

The impeller in your Samsung washing machine may be covered by the warranty if the damage was caused by a flaw in the materials or the craftsmanship.

Get in touch with Samsung's support team to file a claim for your washer's impeller to be covered under warranty. You'll need to give them the washer's serial number and a detailed account of the damage.

Then, Samsung will send a repairman to your house to check out the washer. A new impeller will be provided under the terms of the warranty if the technician determines that the damage was caused by a flaw in the product's construction or materials.

However, you may be responsible for the cost of the replacement if Samsung determines that the impeller damage is not related to material or workmanship defects.

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