LG

I purchased an LG 27GS75Q monitor from Vatan on November 28, 2025. From the very first uses, I noticed both dead pixels on the screen and extremely severe light bleed on the panel. These issues are clearly visible during normal use and seriously affect image quality, so I sent the monitor back to Va...

I own an LG F1247TD washing machine, and I want to replace its shock absorbers. For this purpose, I requested from LG the photo and technical specifications (such as measurements) of the original shock absorber so that I can obtain a compatible part and have the replacement done safely. For the last...

I would like to express my deep disappointment regarding the installation process of my newly purchased LG washing machine. On August 12, 2025, I purchased an LG F4Y7EYWYP (11 kg, 1400 rpm) washing machine through Hepsiburada. The installation was carried out by an authorized service team in Gaziosm...

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Approximately one year ago, on 05.09.2024, I purchased an LG 65QNED86T6A television from an LG store for ₺57,999.00. For about the last four weeks, a constantly lit and flickering light has appeared on the left side of the screen, in an area of about 20 cm extending from bottom to top. This flickeri...

On August 27, 2025, I purchased an LG F4T2VYMEW Model 9 kg 1400 rpm Washing Machine from LG store. After a while, the machine started experiencing problems such as vibration, shaking, noise, and tearing laundry. As a result of these problems, I called the technical service, and they said they could ...

On November 19, 2025, the LG W4W8BVKKWHM.ABWPLTK washer-dryer I purchased from Media Markt was found damaged when the service team unboxed it for installation. There were multiple dents and defects on the body and top of the machine. The service technicians did not file a report; they only said they...

I purchased the LG QNED70A6A model television two days ago on Hepsiburada from the seller Teknomix. When I started using the device on the first evening, I noticed a noticeable clouding issue on the left side of the screen. This problem appears every time I use the TV. I immediately informed the com...

On September 16, 2025, I placed an order for a 65" OLED C5 TV from LG’s official website. The amount was charged to my credit card immediately, which is expected. However, as of September 25, the order status was still listed as "Ordered," and no shipping details had been provided. I contacted LG’s ...

Two months ago, I purchased a QuadWash™ dishwasher from the LG online store, and rust has formed inside it, particularly on the inside of the door and the bottom tray. I first noticed this issue about a month ago and used the machine 3-4 more times to be sure. However, I observed that the rust was g...

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On 17/08/2025, I purchased an LG Duval 18,000 BTU air conditioner from Media Markt (Invoice No: 40700788). During the sale, one of the employees specifically convinced me to choose LG by saying, “You will be satisfied, and it will be replaced one-to-one if needed.” I was actually planning to buy Sam...

I am experiencing ongoing issues with my LG GTL569PSAM refrigerator, which started on September 18, 2025, and still persist. An inspection by Izmir LG Ayes Authorized Service revealed a fault in the inverter board on the motor. The service team stated that this is a chronic problem with this model a...

The LG TV unit I purchased was crooked, so I took it to LG service and requested a replacement. They inspected the product and claimed that the warping was caused by expansion and considered it within normal standards. I find this explanation both inadequate and unacceptable, and I once again reques...

In August 2023, I purchased an LG PC24SQ model air conditioner from Vatan Bilgisayar in İskenderun, Hatay. However, after the February 6 earthquake, my family and I were forced to live in a container as we could not find a safe house in the area. Because of this, I have not been able to use the air ...

LG OLEDC54 65-inch 4K OLED evo Smart TV was defective from the moment it was installed. Even though the product was only 10 days old, Vatan Bilgisayar refused to honor the 15-day unconditional return policy. LG service did not even come to my home, and customer support was unhelpful. This was my exp...

I bought my LG OLED 55CS model TV about a year ago. Although we rarely use the remote control, starting from the 4th month the symbols on it began to fade, and now they are almost completely erased. Since the product is still under warranty, I cannot accept such an issue occurring in such a short pe...

For the past 3–4 months, I have been experiencing a persistent issue with my LG OLED65B9PLA TV, where the image is lost around all the edges of the screen. I use the product in Izmir Karsiyaka and purchased it from Vatan Bilgisayar for ₺18,000. The problem has continued without any improvement. I co...

My LG SQ18 air conditioner developed a CH38 error. After the issue began, I contacted the authorized service on 04.08.2025 and was directed to return the device. I initiated the return process through LG, but although the product is under warranty, 26 days have passed and I still have not received m...

I have not been able to use my LG CordZero A9 vacuum cleaner for about three months because the HEPA filter cover is faulty—it constantly comes off and won’t stay closed. As a result, the vacuum is unusable. I contacted LG customer service and the authorized service center to resolve the issue, but ...

I purchased an LG RC90V9AV2W washer and dryer two years ago from Media Markt in Esenyurt, Istanbul, with service provided by Kafkas Elektronik. Although the products are still under warranty, I have faced constant issues since the day I bought them. The drum of my brand-new machine broke within just...

Our LG B569BLCZ model refrigerator has not been cooling for 1 week. We bought all our white goods from LG, but the slightest problem is not rinsed behind the product. We live in Hatay İskenderun in the earthquake zone, and the conditions are already very heavy. All our food was wasted due to the det...

I purchased an LG RH10V9PV2W model dryer from an authorized LG dealer 8 months ago, and recently it started leaking water onto the floor while drying. Due to this issue, I called LG service on 11.08.2025. The service team stated that the inside of the machine was dusty and that this caused the water...

Our LG GTL569PQM model refrigerator broke down while we were away from home, and all the food inside spoiled. When we returned home, we noticed a very strong and persistent odor both in the house and in the refrigerator. We contacted LG technical service about the issue, and the team that came ident...

I purchased my LG PC18SQ Dualcool Plus air conditioner last summer, less than a year ago. However, at the beginning of this season, I started experiencing a problem with water dripping from the air duct of the indoor unit. Upon noticing the problem, I contacted the LG call center and was referred to...

I purchased the DC12RTH LG DUALCOOL™ Sirius 12K BTU Inverter Wi-Fi Air Conditioner from lg.com.tr. The product was delivered by cargo. During installation, the service team noticed that the bottom cover was broken. They said they would replace the part, and I agreed. The air conditioner was installe...