On December 5, 2025 at around 12:57 AM, I transferred approximately $117 from my Garanti Bank account to my 1xBet account using the bank transfer method. The money was deducted from my bank account and I have the receipt, but the funds still have not been credited to my 1xBet balance.
After I noticed the deposit was missing, I contacted 1xBet many times. I called by phone, sent emails, and messaged customer service roughly 50 times. However, every time I was just redirected from one place to another, and I was never given a clear explanation or a real solution. The problem is still ongoing.
I request that the approximately $117 I transferred be credited to my 1xBet account urgently based on the bank receipt I have, and that I be informed clearly and in writing about the process and the specific reason for this delay.
On November 22, 2025, I transferred $235 from my personal Garanti Bank account to my 1xBet account. On the 1xBet side, the transaction is shown under the number 10*09. Despite this, the money has still not been credited to my 1xBet account. When I contacted live support, I was first told that the t...
On November 26, 2025 at around 16:00, I deposited $130 into my 1xBet account via e-wallet. The amount was successfully debited from my e-wallet, yet my 1xBet account balance is still zero and the deposit has not been credited. The money is gone on my side, but nothing appears in my account. Since th...
On 23.11.2025, I deposited $301 into my 1xBet account, but the amount was never credited. I made the payment by transferring funds from my own Ziraat Bank account to Garanti Bank, as instructed. After the transaction, I emailed all the required documents, and a case was opened for me. However, even ...
On 20.08.2025, I made a deposit into my 1xbet account (No: 130975**)** via bank transfer. However, the funds never appeared in my balance. I immediately contacted customer service through live chat, email, and phone several times. Instead of a solution, I was told “you deposited to the wrong account...