On November 6, 2025, I purchased the Samsung WW11BB534DAEAH washing machine from an authorized Samsung dealer. From the very first day, the machine began making a loud, disturbing rattling noise during every wash cycle.
I noticed the issue on November 16 and immediately contacted Samsung customer service. I was told that a technician would be sent out, but no one has shown up, and my problem still has not been resolved.
The machine has no other issues, but because of this loud noise, I’ve completely lost confidence in the product and no longer want to use it. I have the invoice details. It has only been 10 days since the purchase, and I am still within my legal right to withdraw from the sale—there are two days remaining. I am requesting a full refund. If my issue is not resolved, I will file a complaint with the Consumer Arbitration Board.
On 26.12.2024, I purchased a Samsung washing machine, model ww11bba046aeah, from Adana Optimum AVM, and from the very first day it has shown serious defects. During operation it produces an excessively loud noise, and, as seen in the video, distinct knocking sounds can be heard. The program also unn...
On 09.03.2024, I purchased the Samsung brand washing machine, whose details are provided above, from carrefour store. Shortly after receiving the product, I started using it and noticed that it was making unusually loud noises while operating—a clear indication of a significant audible malfunction. ...
I bought a Samsung washing machine less than a year ago, and even after calling the service team twice about the loud noises it makes, the issue still isn't fixed. The noise has been so loud that it has kept us up at night. While the authorized service team visited twice, their interventions made no...
I purchased my Samsung washing machine about a year ago through Hepsiburada. Since the day I bought it, the machine has been making an extremely loud noise during the drying cycle, as if it’s about to come loose. This issue occurs every time I use it and has been happening from almost the first day....
On June 17, 2020, I purchased the WW10N644RPW model (Serial No: …) washing machine through Trendyol, advertised as "Samsung Türkiye guaranteed." From the very first day, the machine has consistently malfunctioned, and the fabric softener compartment has never worked. Samsung Authorised Service attem...
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