I realized we forgot to include certain items in our initial IKEA order and now I wish to add them without having to place a separate order. How can I modify a placed order?

The connector parts for the desk dividers I ordered online from IKEA arrived incomplete. I quickly submitted a request regarding the issue, and they told me the missing items would be shipped from the store. I even shared photos to clearly show what was missing, thinking it would speed up the proces...

I was unable to complete the assembly of the IKEA Tarva bed frame due to missing metal components that were supposed to be included in the box. Since I had already disassembled and thrown away my old bed in anticipation of the new one, I am now left without a bed. When I contacted IKEA through their...

I ordered a Markus chair from Ikea Turkey's online store, but after a week, it still hasn’t been delivered. Despite repeated attempts to contact Ikea Turkey for updates, no one has responded. Frustrated by the lack of communication, I submitted a request to cancel the order, but again, there has bee...

On 21 November 2024, we bought a Hemnes daybed on the IKEA website. The product was delivered on the 25th of November. When we opened the product, we found that one of the packages had a broken piece and one package was missing. As the incoming and intact products were scattered around our room, we ...

The products I bought from the IKEA website were delivered incomplete. I had purchased two products (“jall laundry drying rack”, “hallbar waste sorting box”) but the laundry drying rack is shown as delivered even though it was not delivered. I called customer service and they opened a record. It's b...

I bought a HEMNES sofa with order number 212306241735876 through the IKEA Turkey online store. The product was delivered to us in 3 pieces (packages numbered 3 and 4 were taped together) by ARVATO Logistics. We received packages numbered 2, 3, and 4, but package No. 1 never arrived. How do I know th...

I bought a product from IKEA on August 25, 2024, and approved the voice response system for the delivery on August 30th. The next day, they called again, asking for approval for August 31st instead. Despite being at home on August 31, they marked the delivery status as "not found at the address." Wh...

On June 19, 2024, I went to the IKEA Ankara Store and bought the parts I needed for a Pax wardrobe. I made the payment at the checkout using the order document they gave me in the store. I made arrangements for a few of the products to be sent to Konya. After a few days, the Ankara store reached out...

On February 24, 2024, my Myllra baby cot from IKEA Kartal in Istanbul, Turkey was delivered incomplete due to damage during transportation. They assured me that the missing part would be sent shortly, but it never arrived because it was out of stock. I later found out that the delivery was handled b...

I am extremely unhappy with IKEA due to the failure to deliver four Grimo Covers that I purchased. The Invoice Document Number is 2212022000004069 and the purchase was made on September 6, 2022. Although the items were mentioned on the invoice, they were not included in the delivery receipt exchange...

I just bought a product from the IKEA store in Ümraniye, paying for delivery and assembly services in advance. So, I set up a delivery date, took the day off, and waited at home, but my products never showed up, and the company didn't bother to let me know. When I contacted the delivery team, they s...

number 213011231534726, which, according to the tracking information, has been marked as delivered, unfortunately, I have not received any of the items from this order. distressing to see that the tracking status indicates "delivered," but the products have not reached me. I understand that logistic...

We made a purchase, and although the total amounted to 2,320 TL, it was split into 3 installments. However, if the total had been 2,500 TL, it would have qualified for interest-free installment payments over 9 months. When we proposed returning the items in the cart for a refund and simultaneously r...

Never buy furniture or parts that are not in stock from IKEA. I've never had such a terrible shopping experience in my life, and I've mentioned it here before. Instead of improving, the process is getting worse every day. I purchased a wardrobe that is missing only the doors. All parts arrived, but ...

I've never worked for a company as bad as yours. People are going insane because of you. You called us about my order 131411231037286 and requested an appointment for Friday, November 17, 2023. I took the day off from work because my job and home are far apart, and I expected the delivery to arrive ...

I've been waiting for a product replacement for four months, and IKEA has failed to send me the products. IKEA, in reality, doesn't live up to its reputation as a corporate and reputable brand in the aftermarket. Engaging with their customer service has proven to be a time-consuming and unproductive...

I'd never recommend Ikea to anyone. It's a massive blunder waiting to happen. They will take your money and never deliver the product on time. When they do call, there is no apology in sight. Instead, they advise you to inquire with the people who delivered it. And good luck contacting a customer se...

I bought a cabinet from Ikea about two months ago, but the doors for it have never been in stock. It's getting silly that we've been using the cabinet without doors. To make things even worse, the doors now cost more than they did before. The store employees keep telling us that the doors will arriv...

Even though it's been a full three months, I still haven't received the product that went missing. I've been asking around, but no one seems to be able to help me locate the door to the wardrobe. I'm going to directly address IKEA with this question: what kind of company are you? The fact that this ...

I bought two expandable beds from IKEA last year, but one of them is giving me a lot of trouble. When I move on one of the beds, it makes an unbearable noise. I tried removing and reinserting the slats, which temporarily reduced the noise, but it returned after three days. Desperate for a solution, ...

I ordered items from IKEA on August 29, 2023, with delivery scheduled for September 6, 2023, through Horoz Logistics. My products have still not been delivered as of September 18, 2023. Despite numerous attempts to contact the delivery company, no response has been received. When I contacted IKEA cu...

IKEA Ankara, Turkey (Natavega) Branch On September 3, 2023, I purchased the Besta model TV and wall cabinets from the IKEA Ankara Natavega branch. A representative of IKEA informed me that hinges, hangers, and drawer rails were out of stock at the store but available online on their internet shoppi...

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I bought something from an online store on August 8, 2023, and paid for assembly. The order number is 110808231701736. No one has called or asked anything about anything today. No email or text message alerts. Even when you call the emergency number 4444532, no one picks up! This level of carelessne...