I bought two expandable beds from IKEA last year, but one of them is giving me a lot of trouble. When I move on one of the beds, it makes an unbearable noise. I tried removing and reinserting the slats, which temporarily reduced the noise, but it returned after three days. Desperate for a solution, I ordered new slats online, but the same problem reappeared after only three months. Because of the constant noise disturbance, my child now refuses to sleep in the bed. I'm requesting an immediate resolution. The noise has become intolerable, and it is interfering with our sleep. I hope IKEA can address this issue quickly and provide a solution, as it is critical for our peaceful nights and my child's comfort.
On October 4, 2025, the Songesand model bed I purchased from IKEA’s website suddenly broke while I was sleeping, and I fell to the floor. The product is still under warranty (purchase date: December 2024). It has been about three weeks since the incident, yet my issue has not been resolved, and no p...
I bought a double-sized duvet from IKEA, as well as a 240x220 IKEA duvet cover. The standard is for the duvet cover to be 5 cm larger than the duvet, but this one is far too large. As a result, lumps form inside the duvet on a regular basis. It's become a daily and nightly battle to keep it smooth a...
On September 18, 2023, I purchased furniture from IKEA and requested assembly service, which I later canceled on September 21, 2023. However, I have not received a refund for the assembly fee since that date. I've contacted customer service several times and even visited the store, but I've received...
On 21 November 2024, we bought a Hemnes daybed on the IKEA website. The product was delivered on the 25th of November. When we opened the product, we found that one of the packages had a broken piece and one package was missing. As the incoming and intact products were scattered around our room, we ...
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