On October 5, 2023, I purchased an IKEA item, and it was delivered the next day to the center of my home. They informed me that the meeting would be held on October 13, 2023. I had been waiting for a long time. When they arrived for assembly, they informed me that some parts were missing after inspecting the completed product. They even opened the box and said, "Sister, it appears that someone removed parts from your box and resealed it." We should ask for a replacement, return this one, and send a new one. I shouldn't have to wait this long." I'm already a busy person, and I took the day off from work to attend the assembly. But that's not the end of the story. The call center representative stated that they would investigate my complaint, but they did not. When I called again, they said they couldn't take my complaint and offered no further explanation. When I called again, they informed me that they had received my complaint. I called again today, on 14.10.2023, and they asked if I had shopped at the Ümraniye branch. Is it normal to be inconvenienced like this because I made a purchase at the Bayrampaşa Forum Istanbul branch? I called the branch, and a woman named G** spoke to me as if she was mocking me. Despite numerous attempts, I was unable to reach the branch. I called the call center again today and asked for the product to be returned. Please come and get the product; I'm not interested in anything else. I'll never buy another needle from you again.
On September 18, 2023, I purchased furniture from IKEA and requested assembly service, which I later canceled on September 21, 2023. However, I have not received a refund for the assembly fee since that date. I've contacted customer service several times and even visited the store, but I've received...
I went to the Ikea website and saw a product that was available at the Bayrampaşa store. I went to the store, excited to buy it, only to be told they didn't have it. They later said they had it but couldn't get it down for me. After a while, G** expressed interest and said she could ship the item th...
IKEA Ankara, Turkey (Natavega) Branch On September 3, 2023, I purchased the Besta model TV and wall cabinets from the IKEA Ankara Natavega branch. A representative of IKEA informed me that hinges, hangers, and drawer rails were out of stock at the store but available online on their internet shoppi...
On November 16, 2022, I made a purchase from the IKEA Umraniye - Istanbul store with invoice number 1KO2022000000010. The products that were sold to me, including the shipping charge and the money that was collected, were delivered to my address by IKEA, but two products that were out of stock (but ...
I bought a product from Antalya IKEA Store 15 days ago. I ordered it to be brought to my house in Isparta by cargo. Products arrived 10 days ago last ...
Comments